A Slick and Fast Watch Repair Software

Watch repair ticketing software that works faster ⚡when you're in a rush! Manage all your watch repair and heirloom restoration jobs in one place.

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Manage repair tickets

Under one minute checkouts

No need for paper tickets

Send job notifications

Customer Facing Display

Send invoice with a pay link

Sync products with online store

Watch repair ticketing software

It's faster than the watch ticks

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Watch repair ticketing software

A Faster Way to Create Tickets

Using the pre-set options, easily check-in repair items, add customers, auto-send job notifications to customers, and keep track of everything in the system. Create tickets with information that is important for you, your customers, and your technicians.

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watch repair management software

Repair and Sell Watches in One Place

Selling and repairing was never so easy. Seamlessly manage all your repair tickets using a watch repair ticketing software that also has a built-in POS for the retail side of your business.

TIcketing System

Serve customers better by creating tickets online and sending the ticket reference number to your customers via SMS or Email.

POS System

Sell your products, repairs, trade-ins, and bundle offers all from the built-in POS system.

Products Inventory

Sell your watches using the built-in POS system, and even make a two-way sync with your online store's product catalog.

Billing & Invoicing

Get paid faster online by sending email invoices to your customers with a payment link. Also, take payments from in-store customers.


Track your Mail-in Repairs

Start offering your customers with mail-in facility through an integrated calendar on your website. The appointments land in RepairDesk allowing you to create a ticket against it, send repair job notifications to the customer, and email the invoice with a pay link.


RepairDesk Works Better Together

Connect all your core systems with the central headquarters of your business that is RepairDesk for seamlessly managing everything from one place.

WooCommerce integration

Have more control over your retail operations with the two-way sync with WooCommerce integration.

Payments Integration

Get paid faster by integrating the watch repair software with your favorite payments processor like Square and Stripe.

Xero integration

Be confident, every transaction in RepairDesk is reflected in your integrated Xero account.

coming soon

SMS Integration

Connect with your favorite SMS provider and start sending job notifications and marketing campaigns.

Designed for watch repair management

Work it, the Way You Need it

Set your entire workflow in place for a completely frictionless experience, and control every aspect of the app for your business.

Form Builder

Track what matters for you and your customer. Using the inbuilt repair form builder, you can collect the necessary information while creating a ticket.

Pre-repair Checklist

Customize the checklist of areas that require inspection before accepting a repair job.

Labels & Receipts

Control what information you need to show on your printed labels and receipts.


Assess your store's performance using 25+ analytical charts that you can mix and match to create new insightful reports.

watch repair Marketing software

Watches are Ticking, Your Business Isn't?

Get access to the right tools to convert more inquiries to tickets, close more sales calls, deliver a great customer experience, and collecting good reviews.

Appointments Widget

Turn visitors to your site into appointments in the ticketing system!

Self Check-in

It's rush hour. Let your customers check-in on their own so that you focus where matters: delivering an outclass service.

Integrated Phone System

Never miss an inquiry again with a single phone number for text and calls, mobile & web apps, and pop-up notifications.

Reviews Campaign

Stand you out from competitors by setting up your reviews campaign on completion of each job.

watch repair customer management

Build a Rapport with Customers

Be a hit with your clients with the feature-set designed specifically for keeping your customers updated at all times.

Diagnostic Notes

Mitigate liabilities by keeping record of any information provided by customers or even your technicians before accepting the job. It's saved within the ticket and printed on receipt.

Job Notifications

Informed customers are happy customers. Automatically notify your customers of the repair job statuses via SMS or emails.

Integrated Calls and SMS

Talk with customers via single phone number for text and calls and get notified on your mobile and web apps.

Repair Tracker

Keep your customers updated with the ticket progress and expectations right from your website.

RepairDesk Connect

Get a holistic view of all your customers, their inquiries, repairs, and communication channels managed in one place.

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Success Stories

Trusted by More than 2,700+ Repair Stores

▶ Watch Testimonal
▶ Watch Testimonal
▶ Watch Testimonal
▶ Watch Testimonal
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An All-Inclusive Management Answer for Your Watch Repair Queries

The truth is that watch repair shops that use RepairDesk run smoother operations and have a steeper growth curve. Our watch repair software is designed to help you optimize your workflow and customer communications. Make efficiency and accelerations the priority with RepairDesk.

You'd never have seen an all-in-one watch repair software this awesome 😎


Repair Ticket Management

  • Discounts & Notes
  • Pre & Post Repair Conditions Checklist
  • Repair Tracker Widget [coming soon]
  • Repair Parts Markup Setup
  • Centralized Ticket History
  • Few-Click Warranty Claim
  • Split Payments Between Multiple Payment Methods
  • Custom Form Builder
  • Associate an asset


Inventory Management

  • Serialized Inventory
  • Product Variants
  • Manage Repairs & Inventory Bundles
  • Import or Export Product Catalog
  • Inventory Control
  • Print Barcodes & Labels

Easy & Fast Invoicing

  • Cash In/Out with Shift Management
  • Customer Facing Display
  • Create and Print Custom Receipts, Invoices & Labels
  • Integrated Payment Processing with Square and RD Payments
  • Search for Items, Tickets, Invoices or Customers

Workflow Automation

  • Clickatell, SMS Global, SMS Broadcast
  • PrintNode (for printing labels and receipts)
  • RepairDesk Phone Pro
  • Customer Self Check-in
  • Square
  • Stripe
  • RepairDesk Payments
  • WooCommerce
  • Xero (coming soon)

Never Miss the Right Angles

Analyze your business from multiple perspectives through your watch repair shop POS software. Ensure that all the decisions you make are informed so that your repair store can work to its full potential. Anytime, anywhere, check up on how your shop is doing and what it can do better with the aid of our 25+ analytical charts. With RepairDesk, you easily track inventory, leads, prices, revenue, technicians, tickets, and so much more!


What more you can do with RepairDesk

Run your watch repair business more easily and efficiently. With RepairDesk you can track your repairs, create tickets and invoices, send SMS follow-ups, and more. This software makes it easier to manage your business and provides a more streamlined experience for your customers.


Accelerate Your Growth

Would you like to sell more repairs and accessories, collect payments, purchase used devices and more? Then you need RepairDesk! This powerful software makes it easy to manage your business, providing everything you need to generate revenue and provide a great checkout experience for your customers. Plus, with the ability to connect to WooCommerce or Shopify store, you can also sell your retail products right from within RepairDesk!

Stop struggling with manual processes and disjointed software – with RepairDesk today take your business to the next level!


Your Shop Operations Made Easier, Better & Faster

Easily create and assign repair tickets, manage inventory, integrate with multiple partners and get a complete overview of all the goings-on in your shop. Plus, this is the best watch repair software for your business as it is completely customizable according to your business needs. So, as you grow, RepairDesk scales with you. We make it easy to map out your shop's SOPs, workflows and new services, so you can focus on what matters most: running a successful business.

Save time and money with RepairDesk everyday. Let us take care of your day to day operations.

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