RepairDesk Connect

A unified inbox to easily manage all of your emails, texts, and social media messages in one place. Engage with your audience, convert more customers and provide multi-channel support from within RepairDesk.

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Unified Inbox

Simplify Cross Platform Communication

Relax… No need to switch tabs. Seamlessly integrate multiple communication services in an all-in-one messaging platform and never miss out on an opportunity again.

RepairDesk-repair-shop-software
Unified Inbox

Simplify Cross Platform Communication

Relax… No need to switch tabs. Seamlessly integrate multiple communication services in an all-in-one messaging platform and never miss out on an opportunity again.

Join our Beta Program
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Facebook Business

Connect your Facebook business page with RepairDesk and respond to inquiries and support requests from within the app

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Reviews Automation

Get more reviews on Google through automatically scheduling SMS campaigns. View increase in reviews on a dashboard.

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AI Assisted Responses

Receive reviews from Google Business Places and respond to them via ChatGPT generated suggestions

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RepairDesk SMS

Enable two-way conversations with SMS chat and wow your customers with a personalized and engaging experience

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Inquiry Widget

Respond to customer queries on your website without leaving RepairDesk

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Two-way Email

Integrate your business email account with RepairDesk Connect and receive all the emails in your unified inbox

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NEW

MMS Support

Request customers to send pictures of their devices for a quote and respond to them through RepairDesk Connect

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Coming Soon

Instagram

Receive and respond to your growing fan base on Instagram. Quickly cater to customers and become their preferred repair shop

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Coming Soon

Facebook Marketplace

Receive FB Marketplace queries in your RD Connect inbox, instantly reply, and never miss a sale again.

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Coming Soon

WhatsApp Business

Quickly respond to messages and stay connected with your customers over WhatsApp from within RepairDesk.

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Be Effecient

Do More in Less
Time

Easily engage with more customers, get more repair jobs, respond to queries and serve your customers faster than ever.

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Be Effecient

Do More in Less
Time

Easily engage with more customers, get more repair jobs, respond to queries and serve your customers faster than ever.

Join our Beta Program
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Engage Better

Manage conversations and customer experience from the same inbox. Easily engage with customers on text, social, web, and beyond.

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Make More Sales

Never lost an opportunity again. Turn conversations into conversions by business messaging 1-on-1 with customers

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Level Up Support

Real human conversations need context and history. Track conversation history and respond to queries faster. Wow your customers!

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Save Time

No more tab switching. Goodbye context switching. Stop feeling like a mess, and start winning with RepairDesk Connect.

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Get Started

Manage Customer Experiences

Reduce the hassle of cross platform communication and enjoy the powerful feature set of RepairDesk Connect.

RepairDesk-repair-shop-software
Get Started

Manage Customer Experiences

Reduce the hassle of cross platform communication and enjoy the powerful feature set of RepairDesk Connect.

Join our Beta Program
RepairDesk-marketing-automation-tool
In-App Notifications

Get notification alerts within RepairDesk and never miss a vital call or message from your customers

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Canned Responses

Have some pre-set templates set up for the most frequently asked questions so you can respond to queries faster

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Threaded 2-way Communication

Receive messages and send replies, build a conversation. With instant access to chat history, serve your customers better.

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Chats Assignment

Explore the potential of our deep integration with RepairDesk POS by assigning chats to employees so they can respond to queries faster.

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Internal Notes

Add repair notes to each chat for for improving internal communication and better follow-ups.

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Sort and Filter

View all messages together or filter out conversations from specific communication platforms to suit your business needs

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Search Conversations

Click on the search icon when looking to find a specific customer or a particular text based conversation

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Easy Setup

Get started in minutes. Enable RepairDesk Connect App and connect with PhonePro, RD SMS and Facebook Messenger instantly.

RepairDesk Connect is Popular Among Repair Business Owners‍
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All the Answers You're Looking For

How to purchase RepairDesk Connect for my RepairDesk POS?

You can get a 7 day free trial to RepairDesk Connect by filling the form above. Once you're happy with the experience, you can enable subscription from the Billing Module at any time.

Do I need to upgrade my RepairDesk plan to enable RepairDesk Connect?

RepairDesk Connect is available as an Ad-on and can be purchased separately by Essential and Growth paid subscription plans users. It is included in the Advanced package.

How is my data stored and protected?

We take the  of our users seriously and do not store any of their messages or confidential data. All messages are processed in a runtime environment and are not retained. For more information about how we protect your privacy, please refer to our page. .

What are the Terms and Conditions of using RepairDesk Connect?

For detailed Terms and Conditions please refer to https://www.repairdesk.co/terms-conditions#RepairDesk-Connect

Do you offer customer support?

We have excellent customer support & you are always prioritized above anything and everything. If you ever run into a problem or cannot find what you are looking for, you can give us a call, chat with one of product specialists, or send us an email at [email protected].