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Lite+

Best for small stores with limited customers. Offers all RepairDesk features for a convenient price.

$50/store per month

1 Employee Account
75 Tickets
75 Invoices
75 Customers

Most Popular

Professional

Ideal for repair stores with high volume. Get the best tools to manage your business with no limits.

$75/store per month

4 Employee Accounts
Unlimited Tickets
Unlimited Invoices
Unlimited Customers

Enterprise

Specially designed for large stores focused on customer retention. Keep your business running smooth.

$125/store per month

10 Employee Accounts
Unlimited Tickets
Unlimited Invoices
Unlimited Customers

Lite+

Best for small stores with limited customers. Offers all RepairDesk features for a convenient price.

$47.5/store per month

1 Employee Account
75 Tickets
75 Invoices
75 Customers

Most Popular

Professional

Ideal for repair stores with high volume. Get the best tools to manage your business with no limits.

$71.25/store per month

4 Employee Accounts
Unlimited Tickets
Unlimited Invoices
Unlimited Customers

Enterprise

Specially designed for large stores focused on customer retention. Keep your business running smooth.

$118.75/store per month

10 Employee Accounts
Unlimited Tickets
Unlimited Invoices
Unlimited Customers

Plans
Lite+
Professional
Enterprise
User Accounts
1 Admin Account
1 User Account
1 Admin Account
4 User Accounts
1 Admin Account
10 User Accounts
Store Locations
1
1
1
Tickets and Invoices
75 / month
Unlimited
Unlimited
Support
Email
Phone, Live Chat & Email
Priority Support
RepairDesk Onboarding
$99
$99
$99
Online Appointments
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Customer Facing Display
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Ticket Counter Display
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Self-Checkin
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Loyalty Programs
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Store Credits
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Gift Cards
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Product Bundles
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Inter-Company Invoicing
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Recurring Billing
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Zapier
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All plans include the essentials

Unlimited Live Chat Support

Multilingual Support

iPad POS Register App

DIY Onboarding

Professional Invoices

Email Notifications

Unlimited Products

Automatic Updates

Service Integrations

Payment Integrations

Reports & Analytics

Automated Marketing

Customer Portal

All the Answers You're Looking For

How long are your contracts?

We offer both, month to month and annual plans, to give you the most flexibility. You can always upgrade, downgrade or add locations as your business grows

I currently use Xero / Quickbooks for accounting, does it integrate with RepairDesk?

RepairDesk integrates smoothly with Xero and Quickbooks for online accounting. Simply link your account and have your data flow seamlessly between your POS and accounting software. You'll have access to the same amazing business insights without having to migrate any data manually.

I have an online store, will RepairDesk integrate with it?

Our deep integration with Shopify & WooCommerce is the ideal omni-channel solution for advanced repair store owners that allow you to manage inventory, customers, and orders from one system.

Whenever you create a new inventory item in RepairDesk you can choose to automatically sync it with your Shopify store so that whenever there is an increase or decrease in stock or any information is changed it will be updated across both platforms in real-time.

Moreover when a customer place an order on your website, it will automatically push order info and update stock level in RepairDesk so you don't have to maintain two different systems..

If you are looking for a personalized solution to fit your specific needs, we’re here to help.

What are your options for training & set up?

We have a number of options for getting your employees up to speed and comfortable using RepairDesk. Head to our knowledge base for help articles and video tutorials about how to setup and use RepairDesk.

You're also assigned a dedicated account managers so If you ever run into a problem or cannot find what you are looking for, you can give them a call.

For a more personalized service, RepairDesk offers custom training package for a one-time fee of $99. This includes everything from 1:1 product training sessions to data migration to inventory to hardware setup, so getting stated is easier.

Our team will require some initial data from you, and the process will take 2-5 working days depending on your schedule. Once we're done, you can begin using RepairDesk right away with absolutely no hassles.

Can I use RepairDesk on an iPAD?

Our iPad POS app allows you to offer a quick check-in and fast checkout process. It also has an offline mode that allows you to process orders when you do not have a reliable internet connection.

You can also download it from App store here.

Is my data safe?

RepairDesk takes data privacy and security very seriously. Any data in your RepairDesk account is your own (not ours), your information is not accessed by anyone else or sold to anyone. You can export all repair tickets, invoices, reports, inventory, client data, etc. and save them to your desktop at any time.

Plus, all data is securely stored & information is transmitted securely via SSL encryption, and can only be viewed using the encrypted link created for each account. Your data is always secure along with our automatic backups.

Can I send text messages?

Repairdesk allows you to send real-time job notifications when a repair job status is updated.

You can also send a friendly follow-up text message automatically within 24 hours to check if the customer is satisfied with a repair, ask for a review or offer discounts on future purchases because in service business "reviews are everything".

You can also send "bulk sms" to push start a slow month, or supercharge it from good to great.

Do you have an integration with MobileSentrix and other part vendors?

Is RepairDesk compatible with my existing hardware?

One of the many benefits of using RepairDesk is that it has low hardware requirements. You just need access to the Internet in order to get RepairDesk up and running.

It's likely that RepairDesk will be compatible with your receipt or label printer however we suggest merchants to use recommended hardware listed here because we have rigorously tested them.

If we run into any problems, can I call or chat with your support team?

We have excellent customer support & you are always prioritized above anything and everything. If you ever run into a problem or cannot find what you are looking for, you can give us a call, chat with one of product specialists, or send us an email at help@repairdesk.co.

I have more than one location?

We work with quite a lot of franchises & multi-store operators in Australia, UK, US and we can help your franchise businesses improve productivity and significantly cut costs.

Talk with one of our top retail consultants today to discuss if we are a good fit for you business and get a custom quote.

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