Drone Repair Software. Your Shop's Central HQ.

All your drone repair business software problems are now taken care of! Easily manage your repair jobs, parts, and your existing systems in one place.

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Manage repair tickets

Send job notifications

Take customer notes

Sync products with online store

Sell trade-in items

Send invoice to customer with pay link

Integrate with your existing systems

Drone repair ticketing software

Not Just for 'Any' Repair Shop. It's Built For You

It's a repair ticketing software not just for any repair shop; it's designed specifically for managing your drone repair shop operations. In 4 simple steps, start tracking your repair jobs, parts, and customer notifications.

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drone repair management software

Every Repair, on Track

Seamlessly manage every drone repair job within an end-to-end drone repair business software, even for specific brands like FIMI and DJI.

Ticketing System

Easily create tickets from estimates, or from POS on the go. Keep track of every drone repair job, even after it's paid!

POS System

Stay efficient by selling items and repairs from one spot! With the built-in POS system,  sell your products and repairs with ease.

Buybacks & Inventory

Sell more with our inbuilt trade-in management system. Also, sync it with the rest of your online store inventory.

Invoicing System

Get paid faster online by sending email invoices to your customers with a payment link. Also, take payments from in-store customers.

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DRONE MAIL-IN TICKET MANAGEMENT

You’ve Got a Mail to Repair!

Start tracking your mail-in drone repair appointments from an integrated calendar right into your ticketing software.

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INTEGRATIONS FOR DRONE REPAIR SHOPS

It's Centrally Connected

Connect your repair management software with the core vitals of your business. 😎 Manage your accounts, inventory, online store, and payments all from one central software. No double entries - ever!

WooCommerce integration

Connect your inventory with a WooCommerce store and establish a two-way sync for total commerce control.

Payments Integration

Get paid faster by integrate drone repair software with your favorite payments processor like Square and Stripe.

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Xero integration

Be confident, every transaction in RepairDesk is reflected in your integrated Xero account.

coming soon

SMS Integration

Connect with your favorite SMS provider to send job notifications, marketing campaigns and more.

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Flexible drone repair business software

Customize to Boost Buys

Experience a frictionless workflow, and have 100% control over how you want to use the app for your business. You can also tailor your store's taxation, communication, permissions, and prints. Smooth sailing on your own terms with a versatile and adaptable interface that’s also easy to use. Sounds like a dream!

Form Builder

Create your own form to collect all the important repair information from the customers.

Pre-repair Checklist

Customize the checklist of areas that require inspection before accepting a repair job.

Labels & Receipts

Control what information you need to show on your printed labels and receipts.

Manage Employees

Manage your technicians' shifts, commissions, hourly rates, and access rights to various system features.

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sales & Marketing Software

All Inquiries in One Place

Easily create tickets from the calls and appointments you receive, all within the sleekest drone repair business software.

Appointments Widget

Get inquiries from your website form right into RepairDesk, and connect with the customer with inbuilt communication tools.

Self Check-in

Forget about checking in for your customers - let them do it themselves! This will give you time to focus on delivering an outclass service.

Integrated Phone System

Never miss an opportunity to convert incoming inquiries from calls and text messages. Instantly receive on-screen call notifications.

Reviews Campaign

Stand you out from competitors by setting up your reviews campaign on completion of each job.

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drone repair customer service software

Delight Your Customers

Deliver a five-star customer experience with the inbuilt support for sending SMS and emails to customers based on various triggers. Not only this, but you can also use the same channels for gathering reviews.

Customer Facing Display

Run promotions, take customer signatures on your shop's terms and conditions, or even start offering self-checkin.

Job Notifications

Automatically update customers of the repair job statuses via SMS or emails.

Integrated Calls and SMS

Talk with customers via single phone number for text and calls and get notified on your mobile and web apps.

Repair Tracker

Keep your customers updated with the ticket progress and expectations right from your website.

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Success Stories

Trusted by More than 2,600+ Repair Stores

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A Holistic Drone Repair Business Software

It is no exaggeration to say that drone repair shops that use RepairDesk are more well-organized and able to grow their business faster. A drone repair business software optimized to enhance work efficiency? Of course, growth is inevitable.

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Repair Ticket Management

  • Centralized Ticket History
  • Customer Notes and Technician Notes
  • Pre & Post Repair Conditions Checklist
  • Repair Tracker for your Customers
  • Few-Click Warranty Claim
  • Split Payments Between Multiple Payment Methods
  • Custom Form Builder
  • Associate customer's asset with the ticket
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Inventory Management

  • Manage buybacks
  • Manage Repair Parts for Services
  • Manage Repair Parts for Selling Retail
  • Manage Special Repair Parts
  • Manage Products (for Retail)
  • Manage Repairs & Inventory Bundles
  • Print Barcodes & Labels
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Easy & Fast Invoicing

  • Cash In/Out with Shift Management
  • Customer Facing Display
  • Create and Print Custom Receipts, Invoices & Labels
  • Integrated Payment Processing with Square and RD Payments
  • Search for Items, Tickets, Invoices or Customers
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Integrations

  • Clickatell, SMS Global, SMS Broadcast
  • PrintNode (for printing labels and reciepts)
  • RepairDesk Phone Pro
  • Customer Self Check-in
  • Square
  • Stripe
  • RepairDesk Payments
  • WooCommerce
  • Xero (Coming Soon)
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Complete Business Visibility

Analyze from different perspectives and make informed decisions on the go for your drone repair business.

Track your shop's overall progress and identify areas of improvement with 25+ analytical charts for tracking everything from inventory, leads, tickets, technicians, to revenue and costs metrics of your drone repair business.

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What More You Can Do with RepairDesk

RepairDesk is a simple, all-in-one repair tracking software to run your drone repair business on auto-pilot! It’s tailored specifically for your drone repair needs.

It’s a wholesome solution for all your drone repair needs. You can track your repairs, create tickets, invoices, estimates, invoices, SMS follow ups, and more!

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Accelerate Your Growth

Everything you need to generate more revenue and provide a great checkout experience to your customers. Sell more repairs and accessories, collect payments, purchase used devices and so much more.

You can even power up your retail business by making a two-way connection of RepairDesk with your WooCommerce  store. This way, you can easily sell your retail products from within the drone repair shop software while keeping your ecommerce store updated as well.

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Your Shop Operations Made Easier, Better & Faster

With RepairDesk, your repair shop is on cruise control. Create and assign repair tickets, manage and organize inventory, integrate with multiple partners and get a complete overview of what's happening in your repair shop.

RepairDesk is completely customizable according to your business needs. This means if you scale, your drone repair ticket management software scales with you. You can easily map your shop’s SOPs, ever-changing workflows, and new repair services.

Save time and money with RepairDesk everyday. Let us take care of your day to day operations.

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