RepairDesk offers total repair control with an end-to-end workflow tailored for your entire repair business in one place.
Create tickets, generate invoices, process payments, order parts, manage inventory and much more.
Repair tracking, shop management, and a suite of ad-ons to help grow your computer repair business.
Manage your entire jewelry repair & restoration business in one place at the speed of now.
Quick ticketing system and a fast and easy checkout that works seamlessly with both repairs and retail.
Serve walk-in customers, mail-in requests, and everything in between with a powerful software suite.
Digitize your end-to-end repair workflow using custom features designed to handle mail-in repair orders.
Everything you need to generate more revenue and provide a great checkout experience to your customers. Sell more repairs and accessories, collect payments, purchase used smartphones and so much more.
Create estimates and tickets, sell repairs and accessories, generate invoices and collect payments, all from a single screen.
Accept debit, credit, contactless, online or digital wallet payments and pay one flat rate with no hidden fees.
Let your customers review items during checkout and get digital signatures on your store's terms & conditions.
Save time by letting customers enter the information you need before they come to the checkout counter.
Powerful tools to help you increase your customer base and make more money off existing ones. Send automated emails to get feedback and generate reviews on multiple social platforms. Increase retention by offering a Loyalty Program and Store Credits.
Get more customers in the door with automated marketing campaigns made specifically for repair shops.
Allow customers to schedule online appointments directly from your website.
Build your customer database, grow repeat business and increase lifetime value with a loyalty program.
Boost customer retention and increase brand awareness by offering digital or plastic gift cards.
With RepairDesk, your repair shop is on cruise control. Create and assign repair tickets, manage and organize inventory, integrate with multiple partners and get a complete overview of what's happening in your repair shop.
Create tickets, assign them to your technicians, monitor job progress and update customers on their repairs via Email & SMS.
Organize inventory across multiple stores with a centralized product catalog.
Connect with 40+ integrations without using a single line of code.
Get a complete overview of what's happing with your repair store. Reports include product sales reports, reconciliation reports, COGS & more.
Manage, and respond to all your social messages, business emails, and text messages using the RepairDesk Connect unified inbox. Get instant notifications, engage better, make more sales and level up your multi-channel support from within RepairDesk.
One inbox within RepairDesk for managing multi-channel communication and reviews.
Easy-to-use Phone System integrated with RepairDesk to improve efficiency while taking calls and booking jobs.
Connect your Facebook business page with RepairDesk and respond to inquiries and support requests from within the app
Instantly respond to inquiries from people who find you on Google Search and Maps and turn them into new customers
Send review requests to get more five star reviews, respond to new reviews on Google My Business and see collective stats on a dashboard
Enjoy the ease of two-way conversations with SMS chat and impress your customers with a personalized and engaging communication
Visit the RepairDesk Blog for repair industry trends, growth strategies and product updates.
Imagine you are opening a new store every year, and your average yearly cell phone repair business revenue per store is over $1 million. Sounds too good to be true? What if we told you that’s possible? We talked to Denis Gutsu of First Response Phone Repair, who made $1.5 million from one store in 2020. He broke down some common mistakes most repair owners make that keep them stuck in the vicious cycle.
You’ve often read on cellphone repair shop POS Facebook groups and sub-Reddits that a certain shop owner repairs 50 devices a week because he has a contract with a school. And this makes you wonder; wouldn’t it be perfect if you had some steady source of repairs as well?
We’re here to help you figure out exactly what to do to get school contracts and grow your cell phone repair business.