Organize, run and grow your repair shop on a single platform.
Repair Ticket Management
Digital Signatures
Print Tickets & Labels
Deposits
Job Notifications
2 Way Email & SMS
Loyalty Program
Gift Cards
Review Management
Self Check-In
Buybacks
40+ Integrations
“Our experience with RepairDesk has been a really exciting advancement for our business. While there was a transition period moving to the new system; the positive and cooperative attitude of the company is one that we really admire. Usman and his team go out of their way to assist their customers and are open to feedback and integrating new ideas into their software, as well as providing an extensive knowledge base and tailored support for your business model. Cannot recommend these guys enough for all the hard work and grit they pour into their software.”
Everything you need to generate more revenue and provide a great checkout experience to your customers. Sell more repairs and accessories, collect payments, purchase used smartphones and so much more.
Create estimates and tickets, sell repairs and accessories, generate invoices and collect payments, all from a single screen.
Accept multiple integrated payment methods with a secure checkout experience. RepairDesk integrates with the leading payment providers around the world.
Let your customers review items during checkout and increase sales by showcasing promotions and deals.
Save time by letting customers enter the information you need before they come to the checkout counter.
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Powerful tools to help you increase your customer base and make more money off existing ones. Send automated emails to get feedback and generate reviews on multiple social platforms. Increase retention by offering a Loyalty Program and Store Credits.
Get more customers in the door with automated marketing campaigns made specifically for repair shops.
Build your customer database, grow repeat business and increase lifetime value with a loyalty program.
Boost customer retention and increase brand awareness by offering digital or plastic gift cards.
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With RepairDesk, your repair shop is on cruise control. Create and assign repair tickets, manage and organize inventory, integrate with multiple partners and get a complete overview of what's happening in your repair shop.
Create tickets, assign them to your technicians, monitor job progress and update customers on their repairs via Email & SMS.
Get a complete overview of what's happing with your repair store. Reports include product sales reports, reconciliation reports, COGS & more.
Whether you're using pen and paper, or a generic POS software, it's time for an upgrade. With RepairDesk, you'll have access to a host of features and tools made to help cell phone repair shops succeed.
Give your customers the ability to book an appointment right from your website.
Automatically send repair job notifications to technicians so they never miss another repair.
Collect customer signatures on T&Ds to avoid chargebacks and unnecessary refunds.
Automate your review collection with email marketing campaigns. Use pre-built templates or build your own using our editor.
Visit the RepairDesk Blog for repair industry trends, growth strategies and product updates, which has more than 25000 repair shop owners visiting monthly...
Imagine you are opening a new store every year, and your average yearly cell phone repair business revenue per store is over $1 million. Sounds too good to be true? What if we told you that’s possible? We talked to Denis Gutsu of First Response Phone Repair, who made $1.5 million from one store in 2020. He broke down some common mistakes most repair owners make that keep them stuck in the vicious cycle.
You’ve often read on cellphone repair shop POS Facebook groups and sub-Reddits that a certain shop owner repairs 50 devices a week because he has a contract with a school. And this makes you wonder; wouldn’t it be perfect if you had some steady source of repairs as well?
We’re here to help you figure out exactly what to do to get school contracts and grow your cell phone repair business.
RepairDesk is a cloud based point-of-sale software, engineered specifically for small and medium sized computer and cell phone repair shops that allows technicians to track & monitor repair jobs, stay on top of inventory and manage multiple store locations. The software keeps track of inventory levels and notifies the business when a phone part is low and needs to be replenished so they can order parts.
