Point of Sale made Specifically for Cell Phone and Computer Repair Shops
“I tried a bunch of POS systems like Moneris, LightSpeed, and RepairShopr. But none was giving me exactly what I wanted. Then I came across RepairDesk. RepairDesk is so simple to use. Not only for me, but also for my employees, who are French and are still able to understand everything. It saved me a whole lot of time in training them and I find that really amazing.”
Your POS system should be fast, efficient, reliable and tailor-made for your workflow. With RepairDesk, you'll be processing customers faster than you can say "iPhones are better than Android!"
Satisfy your customers by logging the condition of the device before you take it in for repair and after you hand it over to the customer.
Create repair tickets directly from the POS screen. Chose device, problem and assign it to a repair technician in just a few clicks.
Reduce counter lines by collecting important customer data before they come to the counter.
Collect customer emails and phone numbers with a few clicks. Easily pull up customer information on your POS if they walk in again.
Mo Money, No Problems! Get paid faster with secure, hassle-free and contactless payments. Offer your customers the option to pay online and instore.
Collect contactless payments using RFID or send a payment link directly to your customers via email.
Give customers the option to pay partial invoice amounts.
Collect deposits from customers before you start working on their repairs.
Send estimates to customers via email, easily convert those estimates to invoices and collect payments.
Connect with customers in your own personal way with customized email campaigns, templates, and SMS messages that get the message across.
Build your customer database, grow repeat business and increase lifetime value with a loyalty program.
Built-in warranty claims tracking so you know exactly when a customer can claim a warranty.
Process refunds with or without restocking fees when a customer isn't happy with a purchase.
Make your customers an offer they can't refuse. Bundle slow moving inventory with complementary products and services to increase average order value.
Increase average order value by bundling accessories and repairs and sell them at discounts.
Upsell customers by selling them accessories such as screen protectors and phone covers.
Create customer groups and give them specific discounts so they always come back to your store.
Expand and conquer! Win your customers by offering more than just the bare minimum. Become a one-stop shop for everything repair for your customers.
Buy, refurbish and sell second-hand devices to add another stream of revenue in your store.
Boost customer retention and increase brand awareness by offering digital or plastic gift cards.
Sell prepaid PINs for H2O, AT&T, T-Mobile, Tracfone, Boost, Verizon, & any other network and track payments in RepairDesk.
Offer discounts on individual items on your list. Your discount will be applied to a specific item only.
“We have been working with RepairDesk for a few years now and it’s been amazing. The software has developed so much since its early days. We have collaborated with their team on many features and they have always heard us loud and clear. The end result is that we have got the perfect POS software that helps us manage it all.”
We offer both, month to month and annual plans, to give you the most flexibility. You can always upgrade, downgrade or add locations as your business grows.
If you're a budding company looking to branch out, we've got a Lite+ plan for you that takes care of your needs. If you'd like more features, you can sign up for our Pro plan instead. RepairDesk offers you plans that are highly affordable and pack the most utility for your business, so you're always winning when you choose RepairDesk.
Yes. RepairDesk offers free data migration from your old point of sale system, no matter what it is. Whether it's Vend, Square, Lightspeed, RepairQ, RepairShopr, iQmetrix, Google Sheets, Microsoft Excel, or even just a pen-and-paper system, RepairDesk can work with it.
RepairDesk can be set up and ready to use in less than 24 hours at your store. You can continue to take orders and work on repairs without any delays once you switch to RepairDesk.
RepairDesk works best with WooCommerce. If your online store is based on WooCommerce, you can connect it easily with RepairDesk through our integration. Once connected, all transactions should run smoothly between the two platforms. For other ecommerce solutions, you can always discuss with the RepairDesk support team to find out more.
RepairDesk takes data privacy and security very seriously. Any data in your RepairDesk account is your own (not ours), your information is not accessed by anyone else or sold to anyone. You can export all repair tickets, invoices, reports, inventory, client data, etc. and save them to your desktop at any time.
Plus, all data is securely stored & information is transmitted securely via SSL encryption, and can only be viewed using the encrypted link created for each account. Your data is always secure along with our automatic backups.
Your iPad is completely supported by RepairDesk. Working on an iPad means you can process orders quicker, take the checkout process to your customers, and be more flexible with everything. Our dedicated iPad app does just that, and is available to download on the App Store right now.
The RepairDesk iPad POS Register app has an Offline Mode that allows you to create tickets and invoices, collect cash payments and process customers when you do not have a reliable internet connection. Check out our Knowledge Base article to learn more about the Offline Mode.
We have excellent customer support & you are always prioritized above anything and everything. If you ever run into a problem or cannot find what you are looking for, you can give us a call, chat with one of product specialists, or send us an email at support@repairdesk.co.
RepairDesk is a cloud based point-of-sale software, engineered specifically for small and medium sized computer and cell phone repair shops that allows technicians to track & monitor repair jobs, stay on top of inventory and manage multiple store locations. The software keeps track of inventory levels and notifies the business when a phone part is low and needs to be replenished so they can order parts.
