Get more customers in the door with automated marketing campaigns made specifically for repair shops.


Attract New Customers & Drive Repeat Business From Existing Ones

Offer discounts on repairs and accessories, run campaigns for specific customer groups or simply recommend products and services they might be interested in.

Email Campaigns

Create offer campaigns for your most loyal customers. Save your time and send repair status updates automatically via email.

SMS Marketing

Send customers reminders for their bill payments, special offers and item pickups with automated SMS notifications.

Custom Email Templates

Create your own email templates using our WYSIWYG editor with your own logo and branding.

Dynamic Tags

Use Dynamic Tags to personalize emails at scale. You have the ability to use Customer Name, Store Name and a host of other tags.

Reviews Campaign

Boost Your Online Presence With The Reviews Campaign

Create automated email campaigns to collect reviews on multiple sites. Target customers who have gotten a device fixed, purchased a device, or bought any accessory.

Marketing Automation

Generate New Business Even While You Sleep

Cut down on time spent marketing with automation that does the marketing for you. Touch base with your existing customers, ask if they are satisfied with a repair and offer discounts on products and services.

Ticket status update notifications

Update Customers On Their Repairs Via Emails Or SMS

Always keep your customer updated about the status of their repair with an automated email or text message.

All the Answers You're Looking For

How long are your contracts?

We offer both, month to month and annual plans, to give you the most flexibility. You can always upgrade, downgrade or add locations as your business grows.

I am a startup, do you have a cheaper plan for me?

If you're a budding company looking to branch out, we've got a Lite+ plan for you that takes care of your needs. If you'd like more features, you can sign up for our Pro plan instead. RepairDesk offers you plans that are highly affordable and pack the most utility for your business, so you're always winning when you choose RepairDesk.

What is your pricing for sending customized email and SMS alerts to customers?

Absolutely nothing. That's what's awesome about RepairDesk, you can choose to send emails and SMS alerts exactly how you want without any extra fees.

Is there a limit to how many marketing campaigns I can create?

No. There are no limits on the number of email and SMS campaigns that you can create with our integrated marketing toolkit. Create as many as you'd like for different scenarios and bring in more customers to your store.

Can I add pictures, GIFs, or other media to my emails?

Yes. Our email template editor allows you to add all sorts of content into your email campaigns and customize it any way you like. We also feature smart tags that automatically update for every customer that you send your email to.

What kind of marketing campaigns can I create?

You can create follow-up campaigns on repair jobs, items sold, airtime sold, and campaign review requests. These campaigns will all have both an email and an SMS component to them, and can be scheduled to go out immediately or after a certain period of time.

Do you offer customer support?

We have excellent customer support & you are always prioritized above anything and everything. If you ever run into a problem or cannot find what you are looking for, you can give us a call, chat with one of product specialists, or send us an email at

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