Maintaining privacy of your information is of great significance to us. Customers, who register, are assume to provide contact information, such as name, company name, company address, phone number, e-mail address, billing details and the number of users within the organization that will be using RepairDesk. We may also ask for additional information, such as job title or additional company information.
Upon registration for RepairDesk, we will provide you with login credentials which will allow you to access our site and services. You are liable for the confidentiality and security of your user registration and password. In case your login details get compromised, you are supposed to contact us on immediate basis.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site.Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Other Information we track and log
RepairDesk will be collecting certain information from visitors and customers, such as Internet addresses. This information is logged to diagnose technical problems and to administer our website in order to constantly perk up the quality of the service.
Edit your personal information
You can update or remove any or all of your personal information at any time by logging into your RepairDesk account and editing your personal information on the store settings page. You can view your updated profile in order confirm that your edits have been made.
Use of your information
RepairDesk uses the information that we gather to set up the service for individuals and their organization. We will use this information to contact customers to further discuss about the service that we provide and to send information regarding our company such as promotions. We will not distribute or share your personal information with third parties without your knowledge and consent.
Billing information that we collect through RepairDesk is used only to bill for our services and is not used for any marketing or promotional purposes.
Our customers will be using the website to host data and information. RepairDesk will not review, share, dispense, print, or reference any such data except as mentioned in the Repair Desk Terms of Service or as required by law. Individual records at times may be viewed or accessed only for the purpose of sorting out a problem, support matter, or suspected violation of the master subscription agreement, or as required by the law.
RepairDesk makes all efforts to pursue the standard security measures to help shield against the loss, exploitation, and alteration of the data we are in charge of. When our website is accessed, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that data is secure and accessible only to you. Our services are hosted in secure cloud environment to prevent access from intruders. RepairDesk provides opportunity to choose unique user names and passwords that must be used each time a customer logs on. These safeguards ensure the proper use of data, avert unauthorized access, and keep up data accuracy.
Retargeting cookies allow RepairDesk to advertise to visitors to our website via third party websites. Those third party websites show their visitors advertisements for RepairDesk's services based on cookies which tell the third party website that the visitor has previously visited RepairDesk's website.
The cookies we use also mean that data relating to traffic on our website and about the types of third party websites that visitors to our website also visit are aggregated and shared with other participants in the third party advertising program. The data that is shared does not contain any personal information and cannot be used to identify any individual visitor.
Compliance with Law
If we become aware that a RepairDesk user is using, or has used, our service to commit a crime, or if there is an emergency that poses a safety threat to you or to another person, we will notify and cooperate fully with the appropriate authorities.
Changes & Updates