Accept debit, credit, contactless, online or digital wallet payments and pay one flat rate with no hidden fees.
Everything you need to generate more revenue and provide a great checkout experience to your customers. Sell more repairs and accessories, collect payments, purchase used smartphones and so much more.
Create estimates and tickets, sell repairs and accessories, generate invoices and collect payments, all from a single screen.
Accept debit, credit, contactless, online or digital wallet payments and pay one flat rate with no hidden fees.
Let your customers review items during checkout and get digital signatures on your store's terms & conditions.
Save time by letting customers enter the information you need before they come to the checkout counter.
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Powerful tools to help you increase your customer base and make more money off existing ones. Send automated emails to get feedback and generate reviews on multiple social platforms. Increase retention by offering a Loyalty Program and Store Credits.
Get more customers in the door with automated marketing campaigns made specifically for repair shops.
Build your customer database, grow repeat business and increase lifetime value with a loyalty program.
Boost customer retention and increase brand awareness by offering digital or plastic gift cards.
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With RepairDesk, your repair shop is on cruise control. Create and assign repair tickets, manage and organize inventory, integrate with multiple partners and get a complete overview of what's happening in your repair shop.
Create tickets, assign them to your technicians, monitor job progress and update customers on their repairs via Email & SMS.
Get a complete overview of what's happing with your repair store. Reports include product sales reports, reconciliation reports, COGS & more.
Increase efficiency and save time by managing inventory across multiple locations. With MobileSentrix integration you can:
● Download entire or selected product SKUs for Canada or US store fronts in just 3 clicks.
● View real time inventory levels & unit cost while creating a PO with MobileSentrix.
● Send items to MobileSentrix Shopping cart with one tap on a PO in RepairDesk. See it in action here.
● Get notification directly in RepairDesk whenever a new SKU is added on MobileSentrix US or Canada store front and add selected SKUs to your inventory with a single click.
Your customers get to schedule appointments directly from your website
Create tickets, assign them to your technicians, monitor job progress, and update customers on their repairs via Email & SMS.
Make a classy impact as your customers review items during checkout and get digital signatures on your T&C's.
Track employee working hours with an easy-to-use clock-in/out feature.
* This offer is valid for new or returning customers in the "USA" whose account has been closed for 180 days.
* This offer cannot be combined, exchanged, or used in conjunction with any other discounts availed before.
Turn new customers into regulars or offer loyalty points whenever someone refers a new customer.
Level up your customer service with an easy-to-use phone system, fully integrated with RepairDesk to unify your interaction with customers in one place.
Save time by letting customers enter the information you need before they come to the checkout counter.
Create purchase orders, transfer between stores, make adjustments and perform inventory counts. All from a single platform.
Increase your shop's efficiency and save time with a ticketing system that reduces your losses with checklists and offers a great customer experience by keeping them updated in real-time. Also, minimize your risks and cover all your bases to reduce your chances of payment disputes.
Collect contact details and tailor marketing campaigns to get more reviews, send bill payments reminders or share exclusive discounts.
Offer personalized shopping experiences with quick access to notes, lifetime spending, and past orders from any location
Reduce refunds and encourage customers to come back for more sales.
See real-time and recent activity, gain insight into your visitors, and analyze your business performance.
Accept debit, credit, contactless, online or digital wallet payments and pay one flat rate with no hidden fees.
Level up your customer service with a unified inbox to manage all your business messages and reviews in one place.
Boost your website traffic and local presence with SEO Services delivered by experts having 10 years of Tech Repair Industry.
Built from the ground up for the repair industry, RepairDesk has features that cannot be found in Square, Clover or any other generic point of sale system.
"We absolutely love the new integration with RepairDesk, without it ordering was so much more of a hassle trying to keep remembering to order a certain amount of each individual part that we had in the store. What a nightmare that was. We can order everything that we need for the store including special orders for the day within a couple of minutes, seriously. We definitely recommend it!"
We offer both, month to month and annual plans, to give you the most flexibility. You can always upgrade, downgrade or add locations as your business grows
RepairDesk integrates smoothly with Xero and Quickbooks for online accounting. Simply link your account and have your data flow seamlessly between your POS and accounting software. You'll have access to the same amazing business insights without having to migrate any data manually.
Our deep integration with Shopify & WooCommerce is the ideal omni-channel solution for advanced repair store owners that allow you to manage inventory, customers, and orders from one system.
Whenever you create a new inventory item in RepairDesk you can choose to automatically sync it with your Shopify store so that whenever there is an increase or decrease in stock or any information is changed it will be updated across both platforms in real-time.
Moreover when a customer place an order on your website, it will automatically push order info and update stock level in RepairDesk so you don't have to maintain two different systems..
If you are looking for a personalized solution to fit your specific needs, we’re here to help.
We have a number of options for getting your employees up to speed and comfortable using RepairDesk. Head to our knowledge base for help articles and video tutorials about how to setup and use RepairDesk.
You're also assigned a dedicated account managers so If you ever run into a problem or cannot find what you are looking for, you can give them a call.
For a more personalized service, RepairDesk offers custom training package for a one-time fee of $99. This includes everything from 1:1 product training sessions to data migration to inventory to hardware setup, so getting stated is easier.
Our team will require some initial data from you, and the process will take 2-5 working days depending on your schedule. Once we're done, you can begin using RepairDesk right away with absolutely no hassles.
RepairDesk takes data privacy and security very seriously. Any data in your RepairDesk account is your own (not ours), your information is not accessed by anyone else or sold to anyone. You can export all repair tickets, invoices, reports, inventory, client data, etc. and save them to your desktop at any time.
Plus, all data is securely stored & information is transmitted securely via SSL encryption, and can only be viewed using the encrypted link created for each account. Your data is always secure along with our automatic backups.
Repairdesk allows you to send real-time job notifications when a repair job status is updated.
You can also send a friendly follow-up text message automatically within 24 hours to check if the customer is satisfied with a repair, ask for a review or offer discounts on future purchases because in service business "reviews are everything".
You can also send "bulk sms" to push start a slow month, or supercharge it from good to great.
One of the many benefits of using RepairDesk is that it has low hardware requirements. You just need access to the Internet in order to get RepairDesk up and running.
It's likely that RepairDesk will be compatible with your receipt or label printer however we suggest merchants to use recommended hardware listed here because we have rigorously tested them.
We have excellent customer support & you are always prioritized above anything and everything. If you ever run into a problem or cannot find what you are looking for, you can give us a call, chat with one of product specialists, or send us an email at help@repairdesk.co.
We work with quite a lot of franchises & multi-store operators in Australia, UK, US and we can help your franchise businesses improve productivity and significantly cut costs.
Talk with one of our top retail consultants today to discuss if we are a good fit for you business and get a custom quote.
RepairDesk is a cloud based point-of-sale software, engineered specifically for small and medium sized computer and cell phone repair shops that allows technicians to track & monitor repair jobs, stay on top of inventory and manage multiple store locations. The software keeps track of inventory levels and notifies the business when a phone part is low and needs to be replenished so they can order parts.
