Create repair tickets with barcodes to easily track jobs and service items with our video game console repair software. Print barcode labels that you can stick onto consoles, controllers and accessories, use pre- and post-repair checklists, add images and diagnostic notes, and keep a record of every repair you perform.
Have your customers book in appointments remotely with our Appointment Booking widget. Integrate it into your website to optimize your workflow, and lock down repair appointments without customers waiting in line at your store. Give your customers a hassle-free experience when they repair from you with the Appointment Booking widget.
Our powerful video game repair shop software allows you to book repair jobs swiftly and process customers in no time at all. Scan barcode labels, prepare estimates, and print tax receipts without having to navigate through complex screens. Make your checkout experience a breeze and service more customers in
Our integrated Customer Relationship Management (CRM) module makes it easier for you to have greater interaction with your clientele. Add customers to your video game repair shop software and maintain a history that you can later use to increase customer retention, provide special discounts & build rapport with.
Always stay updated on your inventory status, and manage it with no trouble. Create categories for all kinds of parts for consoles, controllers, headsets, accessories and manufacturers, and easily configure your system to alert you on what you have and how much you have of it. Set reorder levels, get low-stock reports, perform inventory counts, and add items to a purchase order.
Personalize the software to your needs with Custom Fields. Add your own special fields to the system to record information such as brand, size, power rating, priority, special order notes, or anything else your workflow requires. Your technicians will get all the details they need to do the job, making your store run much smoother overall.
Use a secondary tablet screen as your Customer Facing Display, where customers can fill out key information, view their repair details and sign off on jobs easily when they’re being processed. Give your clientele a checkout experience that is efficient and pleasant, and add more value to your store.
Inform your customers on everything related to their repair. Communicate via SMS or email to keep your audience engaged, notifying them when their console, controller or accessory is being worked on, waiting on parts or ready to be picked up. Never miss a beat with your audience & keep them updated every step of the way.
Strengthen your customer relationship by automating your marketing processes. Send emails offering discounts, ask for reviews and keep them updated with all the special offerings at your video game repair store. Our automation tool ensures that every customer gets a message encouraging them to visit your store again automatically, without fail.
Operate a POS terminal directly from an iPad with RepairDesk. The RepairDesk iPad POS Register app allows you to take advantage of all the powerful features of our software – repair ticketing, cash register, inventory, customer signatures, payments – directly from an iPad device. Your video game repair shop software isn’t just bound to a standard computer anymore when you choose RepairDesk.
Small retailers with basic operations
Ideal for high volume repair store
Established store retailers focusing on retaining customers