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For a game console repair shop, RepairDesk is the perfect software. Get the ultimate solution for all your repair needs, no matter the system you repair, and effortlessly service all types of consoles.


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Repair Tickets

Create repair tickets with barcodes to easily track jobs and service items with our video game console repair software. Print barcode labels that you can stick onto consoles, controllers and accessories, use pre- and post-repair checklists, add images and diagnostic notes, and keep a record of every repair you perform.

Appointment Booking

Appointment Booking

Have your customers book in appointments remotely with our Appointment Booking widget. Integrate it into your website to optimize your workflow, and lock down repair appointments without customers waiting in line at your store. Give your customers a hassle-free experience when they repair from you with the Appointment Booking widget.

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Point of Sale (POS)

Our powerful video game repair shop software allows you to book repair jobs swiftly and process customers in no time at all. Scan barcode labels, prepare estimates, and print tax receipts without having to navigate through complex screens. Make your checkout experience a breeze and service more customers in

RepairDesk-CRM

CRM

Our integrated Customer Relationship Management (CRM) module makes it easier for you to have greater interaction with your clientele. Add customers to your video game repair shop software and maintain a history that you can later use to increase customer retention, provide special discounts & build rapport with.

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Inventory Management

Always stay updated on your inventory status, and manage it with no trouble. Create categories for all kinds of parts for consoles, controllers, headsets, accessories and manufacturers, and easily configure your system to alert you on what you have and how much you have of it. Set reorder levels, get low-stock reports, perform inventory counts, and add items to a purchase order.

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Custom Fields

Personalize the software to your needs with Custom Fields. Add your own special fields to the system to record information such as brand, size, power rating, priority, special order notes, or anything else your workflow requires. Your technicians will get all the details they need to do the job, making your store run much smoother overall.

Customer Facing Display

Customer Facing Display

Use a secondary tablet screen as your Customer Facing Display, where customers can fill out key information, view their repair details and sign off on jobs easily when they’re being processed. Give your clientele a checkout experience that is efficient and pleasant, and add more value to your store.

SMS Alerts & Email Notifications

SMS Alerts & Email Notifications

Inform your customers on everything related to their repair. Communicate via SMS or email to keep your audience engaged, notifying them when their console, controller or accessory is being worked on, waiting on parts or ready to be picked up. Never miss a beat with your audience & keep them updated every step of the way.

Marketing Automation

Marketing Automation

Strengthen your customer relationship by automating your marketing processes. Send emails offering discounts, ask for reviews and keep them updated with all the special offerings at your video game repair store. Our automation tool ensures that every customer gets a message encouraging them to visit your store again automatically, without fail.

iPad POS Register

iPad POS Register

Operate a POS terminal directly from an iPad with RepairDesk. The RepairDesk iPad POS Register app allows you to take advantage of all the powerful features of our software – repair ticketing, cash register, inventory, customer signatures, payments – directly from an iPad device. Your video game repair shop software isn’t just bound to a standard computer anymore when you choose RepairDesk.

Integrations

Plans to help you grow your business


Lite+

Small retailers with basic operations

$50 $45 / billed monthly
per month, billed annually
1 Store
1 User Account
75 tickets & invoices per month
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Most Popular

Professional

Ideal for high volume repair store

$75 $68 / billed monthly
per month, billed annually
1 Store
4 Employee Accounts
Unlimited tickets & invoices per month
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Enterprise

Established store retailers focusing on retaining customers

$125 $112.50 / billed monthly
per month, billed annually
1 Store
10 Employee Accounts
Unlimited tickets & invoices per month
Get Started

All the Answers You're Looking For


  • How long are your contracts?

    You can upgrade, downgrade, or make changes to the store locations and employee accounts at any time with your subscribed plan. If for any reason you don't like RepairDesk, you can cancel at any time without an additional fee.
  • I am a startup, do you have a cheaper plan for me?

    If you're a budding company looking to branch out, we've got a Lite+ plan for you that takes care of your needs. If you'd like more features, you can sign up for our Pro plan instead. RepairDesk offers you plans that are highly affordable and pack the most utility for your business, so you're always winning when you choose RepairDesk.
  • I currently use Xero / Quickbooks for accounting, does it integrate with RepairDesk?

    RepairDesk integrates smoothly with Xero and Quickbooks for online accounting. Simply link your account and have your data flow seamlessly between your POS and accounting software. You'll have access to the same amazing business insights without having to migrate any data manually.
  • I've been using the same merchant processor for years, can I still use it with RepairDesk?

    Payment is an important part of your business, and RepairDesk works with some of the leading payment processors to make sure you get your dues. Merchants such as PayPal Here , Square, TSYS, Paymentsense, Tyro and iZettle all work with RepairDesk, allowing you a variety of payment options either through cash, credit, debit or mobile payments. Our payment services vary depending on your region, and for more specific details, visit our Integrations page to learn more about the payment processors available for your area.
  • I have an online store, will RepairDesk integrate with it?

    RepairDesk works best with WooCommerce. If your online store is based on WooCommerce, you can connect it easily with RepairDesk through our integration. Once connected, all transactions should run smoothly between the two platforms. For other ecommerce solutions, you can always discuss with the RepairDesk support team to find out more.
  • I want to use RepairDesk on an iPad, is it going to work for me?

    Your iPad is completely supported by RepairDesk. Working on an iPad means you can process orders quicker, take the checkout process to your customers, and be more flexible with everything. Our dedicated iPad app does just that, and is available to download on the App Store right now.
  • Is there an offline mode?

    RepairDesk is a completely online solution, accessible from any device. Our customers love this about us, since you don't need to install anything to get started with RepairDesk. Since our software is on the cloud, you won't have to worry about offline backups or updates either – RepairDesk takes care of it all automatically. Simply open your web browser and start logging in your repair jobs. It's as simple as can be!
  • What about customer support?

    We have out-of-this-world customer support & you are always prioritized above anything and everything. If you ever run into a problem or cannot find what you are looking for, you can give us a call, chat with one of product specialists, or send us an email at [email protected]

RepairDesk-Quotes

I recommend RepairDesk to everyone in the sense that it's cost-efficient, it works well it's on a cloud base – you can use it on any particular device.

Bill Salih - Owner, A-One Mobiles

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