Ultimate Cell Phone Repair Shop Management POS System
A single platform to manage store inventory, generate & track repair tickets, monitor sales, manage customers and much more....
Cash In/Out With Shift Management
Take control of your register & track cash movements between different shifts using transaction log to reduce error, theft & discrepancy.
Registers can be closed at the end of the day so you can compare expected cash or other tender types to actual totals. Close-out process also allow you to keep specified amount of cash in the till and include a reconciliation report showing a snapshot of all activities during the shift.
Discount & Notes
Add diagnostic notes or anything customer said about the device so you can manage tickets in accordance with customer expectation.
You can also add discount to individual item or to the entire transaction. Any note or discount applied will appear on printed or emailed receipt.
Integrated Payment Processing
With integrated payment processing, accept card swipe or chip cards (EMV) payments directly from Point of Sale with EMV processing times of just 3.66 seconds
You simply swipe a debit or credit card using customer facing Genius terminal and RepairDesk sends required information to Cayan and receives a confirmation code which is matched and stored with the POS transaction. This improves checkout times & reduce time spent on redundant data entry, credit card verification, reconciliation and so on.
Split Payment Between Multiple Tender Types
Does your average customer asks for multiple payment types for a single transaction? Provide convenience to your customers by splitting payment across multiple tender types like cash, credit / debit card, PayPal etc. That's not all, you can also accept payment for multiple credit cards in case a customer wants to use multiple cards for single transaction.
Create and Print Custom Receipts, Invoices & Labels
You have the option to print ticket label, invoices or email professional payment receipts to customer. Its easily customizable back-end makes template formatting highly intuitive so you can start sending better invoices right away.
Setup employee commission through RepairDesk and drive your profits with commission sales. Set either flat or percentage commissions or easily split sales commission between employees to encourage your staff to work as a team.
Search Items, Customers, Tickets, Invoices & More
Deal with walk-ins quickly and attach customer to transactions to help track your loyal patrons. You can search items by name, SKU, ID or scan an item barcode to add them to a transaction.
Moreover once a client comes to re-collect his/her device, at the POS you can scan repair ticket receipt using a barcode scanner, add a tempered glass or lightening cable and hit checkout to complete transaction in less then 45 seconds.
Multilingual POS For Multi language Customers
RepairDesk multilingual feature allows you to use RepairDesk translated version in your primary language giving you absolute control over how you run your repair shop. If you would like to update translation simply edit it inside language editor or modify work order, invoice, ticket label and estimate templates using WYSIWYG editor. A truly global service management software!
Customer Facing Display
When completing a work order, it is often beneficial to capture a signature from your customer that indicates their acceptance before or after a repair is completed. Customer Facing Display is the perfect companion for RepairDesk users that allow you to streamline checkout, displays order details & save customer’s signature on a work order using a secondary tablet.
Need to learn even more on how to use customer facing display? Have a look at our helpful resource guide we’ve made just for you!
Ready to get started?
"Say goodbye to complicated ticket workflow and manual inventory management"