Repair Ticket Management
Print Tickets & Labels
2 Way Email & SMS
Everything you need to generate more revenue and provide a great checkout experience to your customers. Sell more repairs and accessories, collect payments, purchase used smartphones and so much more.
Create estimates and tickets, sell repairs and accessories, generate invoices and collect payments, all from a single screen.
Accept multiple integrated payment methods with a secure checkout experience. RepairDesk integrates with the leading payment providers around the world.
Let your customers review items during checkout and increase sales by showcasing promotions and deals.
Save time by letting customers enter the information you need before they come to the checkout counter.
Powerful tools to help you increase your customer base and make more money off existing ones. Send automated emails to get feedback and generate reviews on multiple social platforms. Increase retention by offering a Loyalty Program and Store Credits.
Get more customers in the door with automated marketing campaigns made specifically for repair shops.
Allow customers to schedule online appointments directly from your website.
Build your customer database, grow repeat business and increase lifetime value with a loyalty program.
Boost customer retention and increase brand awareness by offering digital or plastic gift cards.
With RepairDesk, your repair shop is on cruise control. Create and assign repair tickets, manage and organize inventory, integrate with multiple partners and get a complete overview of what's happening in your repair shop.
Create tickets, assign them to your technicians, monitor job progress and update customers on their repairs via Email & SMS.
Organize inventory across multiple stores with a centralized product catalog.
Connect with 40+ integrations without using a single line of code.
Get a complete overview of what's happing with your repair store. Reports include product sales reports, reconciliation reports, COGS & more.
Whether you're using pen and paper, or a generic POS software, it's time for an upgrade. With RepairDesk, you'll have access to a host of features and tools made to help cell phone repair shops succeed.
Give your customers the ability to book an appointment right from your website.
Automatically send repair job notifications to technicians so they never miss another repair.
Collect customer signatures on T&Ds to avoid chargebacks and unnecessary refunds.
Automate your review collection with email marketing campaigns. Use pre-built templates or build your own using our editor.
Visit the RepairDesk Blog for repair industry trends, growth strategies and product updates, which has more than 25000 repair shop owners visiting monthly...
Imagine you are opening a new store every year, and your average yearly cell phone repair business revenue per store is over $1 million. Sounds too good to be true? What if we told you that’s possible? We talked to Denis Gutsu of First Response Phone Repair, who made $1.5 million from one store in 2020. He broke down some common mistakes most repair owners make that keep them stuck in the vicious cycle.
You’ve often read on cellphone repair shop POS Facebook groups and sub-Reddits that a certain shop owner repairs 50 devices a week because he has a contract with a school. And this makes you wonder; wouldn’t it be perfect if you had some steady source of repairs as well?
We’re here to help you figure out exactly what to do to get school contracts and grow your cell phone repair business.