Webinar

Unlock Higher Profits With Trade-Ins & Buy-Backs
02:00 PM ET, Thursday

Webinar

Unlock Higher Profits With Trade-Ins & Buy-Backs
02:00 PM ET, Thursday

RepairDesk vs RepairShopr

See why thousands of repair shops choose RepairDesk to organize, run and grow their businesses.

What Makes RepairDesk a Better Choice?

RepairDesk is created specifically keeping the retail environment in mind where a repair shop needs a quick check-in and fast checkout process. RepairShopr, on the other hand, is a ticket management system designed for mail-in repair depots.

But what really sets RepairDesk apart as the best RepairShopr alternative is its easy user interface, powerful integrations including MobileSentrix, Injured Gadgets, Shopify, and out of the world customer support.

Features 60c056e0d317d33ec306e58c_RD Logo 60dac588d9a6a95efe4238fc_logo
Starting Price $99.00/month/store $69.99/month/store
Best For From leads & quotes, repair tracking to inventory, all the way to invoicing - our all-in-one, cloud-based POS software is the modern and efficient way to run a cellphone & computer repair store. RepairShopr is designed to serve all kinds of repair shops and field service businesses, from one-person armies to multi-location franchises alike.
Rating (Capterra) 205 reviews
(4.7/5) ⭐⭐⭐⭐
125 reviews
(4.4/5) ⭐⭐⭐⭐
Free Trial No Yes
Platform Support Web Web, Movile - Ios, Android
Product Features Inventory Management

- Barcode & Labels
- Import/Export Feature
- Exchange & Returns Management
- Parts Bundling
- Stock Transfer
- Inventory Count
- Serialized Inventory
- Inventory Valuation Methods
- WooCommerce
- Refurbishment Module
- On-Hand and Low Stock Inventory Updates
- RMA and Parts Consumption Reports
- Franchise Management and Inter Company Billing
Inventory Management

- Barcode & Labels
- Import/Export Feature
- Exchange & Returns Management
- Stock Transfer
- Inventory Count
- Stock Take
- Serialized Inventory
- WooCommerce
- Refurb Process
- Warranty Templates
- Stockout & Valuation Report
- Returns and RMA
Point of Sale

- Option to create repair ticket
- Customer Facing Display
- Self Check-In
- Discounts
- Advanced search and scan barcode option
- Estimates- Refunds Processing and Exchanges
- Pause/Re-open Order Option
- Warranty Claim Option
- Split Payments- Invoicing
- Professional receipts and labels with cloud print
- Bill Payments 
- Pre and Post Repair Checklist
- Loyalty
- Gift Card
- Store Credits
- Recurring Invoices/Billing Module
Point of Sale

- Self Check-In
- Discounts
- Barcode Scanning
- Estimates
- Refunds Processing
- Adjustments
- Split Payments
- Invoicing
- Recurring Invoices
- Receipts and labels
- Customer Facing (ToPaz signature pad)
- No loyalty
- No Gift Card
‍Trade-In Module

- Buyback Widget
- Refurbishment Module
- VAT Margin support
- Reusely Integration
‍‍Trade-In Module

- Buyback Integration (paid)
- VAT Margin support
‍‍‍Repair Ticketing

- Multiple devices in a repair ticket
- Transfer tickets b/w stores
- Warranty Management
- Print ticket Labels
- Email & SMS Notifications (Instant)
- Diagnostics & Staff comments
- Custom Fields
- Repair Tracker (customer can view tickets from your website)
- Option to upload pre/post repair conditions or device images
- Default & custom statuses with color labels
- Canned Responses
- Field Service Management
- Ticket Labels
- Calendar View
- Ticket Counter Display
‍‍‍Repair Ticketing

- Single device in a repair ticket
- Transfer tickets b/w stores
- Print ticket labels
- Email & SMS Notifications (Taking An Hour)
- Diagnostics & staff comments
- Custom Fields
- Option to upload pre/post repair device images
- Canned Responses
- Repair Tracker
- Calendar View
‍‍‍Accounting Integrations

- Quickbooks
- Xero
‍‍‍Accounting Integrations

- Quickbooks
- Xero
‍‍‍Shipping

- ShipStation
- Shiprush
‍‍‍Shipping

- ShipStation
- Shiprush
‍‍‍‍Payment Integrations

- Square Terminal Integration
- Stripe
- PayPal
- Tyro
- Paymentsense
- RepairDesk Payments
- Blockchyp
- PayFacto
‍‍‍Payment Integrations

-Authorize.net
- WorldPay
- ACH Billing
- Square
- PayPal
- Stripe
- Authorize.net
‍‍‍‍Vendor Integrations

- MobileSentrix (US & Canada)
- Injured Gadgets
- VoiceComm
- One Source Suppliers
- Wholesale Gadget Parts
- 2ndlifephones
- Nexus Cellular
- Balaji Wireless
- Rounded
- Repair Outlet (Coming Soon)
‍‍‍‍Vendor Integrations

‍- MobileSentrix Integration
-
Mobile Defenders
- IFIXIT
- Product Catalogs
- Wholesale Gadget Parts
‍‍‍‍eCommerce

‍- WooCommerce
- Shopify
‍‍‍‍eCommerce

‍- WooCommerce
‍‍‍‍SMS Integrations

- RepairDesk SMS
- SMS Broadcast (2 way)
- SMS Global
- Clickatell (2 way)
- Text Local
‍‍‍‍SMS Integrations

- Clickatell
- Twilio
- Flowroute
‍‍‍‍Other Integrations

- Slack
- Internal Wiki
- Mailchimp
- Google Calendar
- Direct Print Support- PrintNode- Template Editor
- PBX Integration- Zaiper
‍‍‍‍Other Integrations

- Mailchimp
- Slack
- Google Calendar
- Google Cloud Print
- Template Editor
- Auto Printer
- Password Vault
- Free PBX
- Connectwise Importer
- MFA (Multi-factor Authentication)
- Wikites Postal Service
- RepairShopR Referral Program
- DOMO
- Solarwinds MSP N
-Central
- Microsoft Teams
- Zapier
- FormStack
- Toggl
- Pushover
- Dropbox
- Recur
- Cloudberry Backups
- IT Glue
- Product Catalogs
- Screen Connect
- Teamviewer
- Office365
- Ninja
- MSP Add-on
- Kabuto
- Watchman Monitoring
- Repair Tech- d7&dss
‍‍‍‍Unified Communication

-RepairDesk Connect
- GMB Integration
- Facebook Integration
- RD SMS
- Reviews Management System
‍‍‍‍N/A
‍‍‍‍‍Leads Management

- Appointment Booking
- Email & SMS Notifications
- RepairDesk Forms
‍‍‍‍‍Leads Management

- Appointment Booking
- Email & SMS Notifications
‍‍‍‍‍CRM

- Import/Export Feature
- Customer Groups & Third-Party Billing
- Upload documents- Auto Email & SMS Notifications
- Notes with flag option
- B2B Portal (for repair depots)
‍‍‍‍‍CRM

- Import/Export Feature
- Customer Groups & Third-party Billing
- Upload documents
- Auto Email & SMS Notifications
- B2B Portal (for repair depots)
‍‍‍‍‍Marketing Automation

‍- Campaigner Module (Send follow up email & SMS) ** FREE **
‍‍‍‍‍Marketing Automation

‍‍- Campaigner Module (Send follow up email & SMS) ** FREE **
‍‍‍‍‍Reporting

‍- Intuitive Dashboards
- Advanced Filters
- Exportable Reports - Multi-store Reports
‍‍‍‍‍Reporting

‍- Intuitive Dashboards
- Advanced Filters
- Exportable Reports
- Multi-store Reports
‍‍‍‍‍Employee Management

- Custom user and admin permissions
- Employee Commission
- Employee Clock In/Out with Payroll
- Employee Shift Management
- Employee Security Checks
- Employee Notifications by Email & SMS
- Employee Activity Log & Productivity Reports
‍‍‍‍‍Employee Management

‍- Custom user and admin permissions
- Employee Commission
- Employee Clock In/Out with Payroll
- Employee Security Checks
- Employee Activity Log & Productivity Reports
Expense Management ‍‍‍‍‍N/A
Taxation Management Taxation Management
Multi-language ‍‍‍‍‍N/A
Multi-store Management Multi-store Management
Developer API Developer API
Training - In-Person
- Live (Remotely)
- Videos
- Knowledgebase
- Videos
- Knowledgebase
Support - Telephone - Email - Live Chat - Email(Only)

24/6 Live Chat and Support

No matter where you are in the world, our excellent customer support team is available throughout your work week to cater to your inquiries and serve your needs. Get a response at the speed of now through instant live chat, whatsapp, phonecall, email and a robust bug reporting system. Whether you need help setting up shop or have inquiries about specific features, our support team will hold your hand through it all. RepairDesk gives you the customer service you deserve.

40+ Integrations

Seamlessly connect with 40+ third party tools without using a single line of code. From syncing your eCommerce store with your RepairDesk inventory, to enabling accounting softwares including Quickbooks and Xero, and increasing customer communication through SMS services, VOIP widgets, marketing and productivity tools. Give your customers more payment options. Order parts from within the software with up to 6 vendor integrations. Manage your day to day repair store operations and make your business grow.

Get Started with the #1 Repair Shop POS