Developed and improved according to repair store owner’s needs, RepairDesk exceeds expectations in terms of features, integrations, and support. While MyRepairApp offers a decent platform with advanced store metrics to grow your sales, RepairDesk remains the industry leader with accounting, shipping, and e-commerce integrations.
You also get an unrivalled Unified Communications suite with multiple integrations to ensure you never miss a call or message from a customer.
Features | | |
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Starting Price | $99.00/month/store | Free for Solo and $89.99.00/month/professional |
Best For | From leads & quotes, repair tracking to inventory, all the way to invoicing - our all-in-one, cloud-based POS software is the modern and efficient way to run a cellphone & computer repair store. | All-in-one POS Software built for small to medium sized Repair Shop Business. Manage repairs and services, process Sales and generate reports with Multi Shop & Employee Management features. epos repair software. |
Rating (Capterra) | 207 reviews (4.7/5) ⭐⭐⭐⭐ | N/A (0/5) ⭐⭐⭐⭐ |
Rating (Trustpilot) | 301 reviews (4.8/5) ⭐⭐⭐⭐ | N/A (0/5) ⭐⭐⭐⭐ |
Free Trial | No | Yes |
Platform Support | Web | Web, Windows, MAC |
Product Features | Inventory Management - Barcode & Labels - Import/Export Feature - Exchange & Returns Management - Parts Bundling - Stock Transfer - Inventory Count - Serialized Inventory - Inventory Valuation Methods - WooCommerce - Refurbishment Module - On-Hand and Low Stock Inventory Updates - RMA and Parts Consumption Reports - Franchise Management and Inter Company Billing | Inventory Management - Inventory Tracking - RMA and inventory count - Parts - Services - Inventory Count - Serialized Inventory - Purchase Orders - On-hand and low stock inventory - Multiple Serial Numbers |
Point of Sale - Option to create repair ticket - Customer Facing Display - Self Check-In - Discounts - Advanced search and scan barcode option - Estimates- Refunds Processing and Exchanges - Pause/Re-open Order Option - Warranty Claim Option - Split Payments- Invoicing - Professional receipts and labels with cloud print - Bill Payments - Pre and Post Repair Checklist - Loyalty - Gift Card - Store Credits - Recurring Invoices/Billing Module | Point of Sale - Check-In - Tickets Boards - Form Builder - Customer CRM - Time Clock - Location Feature - Reporting - Multi-store Management - Learning Management System - Quoting Widget Tool - Invoicing - Appointments - Receipts - Financing | |
Trade-In Module - Buyback Widget - Refurbishment Module - VAT Margin support - Reusely Integration | N/A | |
Repair Ticketing - Multiple devices in a repair ticket - Transfer tickets b/w stores - Warranty Management - Print ticket Labels - Email & SMS Notifications (Instant) - Diagnostics & Staff comments - Custom Fields - Repair Tracker (customer can view tickets from your website) - Option to upload pre/post repair conditions or device images - Default & custom statuses with color labels - Canned Responses - Field Service Management - Ticket Labels - Calendar View - Ticket Counter Display | Repair Ticketing - Drag and Drop ticketing - Diagnostics & Staff comments - Calendar View - Ticket Counter Display - Default & custom statuses with color labels | |
Accounting Integrations - Quickbooks - Xero | N/A | |
Shipping - ShipStation - Shiprush | N/A | |
Payment Integrations - Square Terminal Integration - Stripe - PayPal - Tyro - Paymentsense - RepairDesk Payments - Blockchyp - PayFacto | Payment Integrations - PayVantage - Square Payments - My Repair App Payments (CS) | |
Vendor Integrations - MobileSentrix (US & Canada) - Injured Gadgets - VoiceComm - One Source Suppliers - Wholesale Gadget Parts - 2ndlifephones - Nexus Cellular - Balaji Wireless - Rounded - Repair Outlet (Coming Soon) | Vendor Integrations - MobileSentrix - Injured Gadgets (Coming Soon) - Wholesale Gadget Parts - Phone LCD Parts (Coming Soon) - Axiom Armor | |
eCommerce - WooCommerce - Shopify | N/A | |
SMS Integrations - RepairDesk SMS - SMS Broadcast (2 way) - SMS Global - Clickatell (2 way) - Text Local | N/A | |
Other Integrations - Slack - Internal Wiki - Mailchimp - Google Calendar - Direct Print Support- PrintNode- Template Editor - PBX Integration- Zaiper | Other Integrations - AKKO - Acima - Payvantage | |
Unified Communication -RepairDesk Connect - GMB Integration - Facebook Integration - RD SMS - Reviews Management System | N/A | |
Leads Management - Appointment Booking - Email & SMS Notifications - RepairDesk Forms | N/A | |
CRM - Import/Export Feature - Customer Groups & Third-Party Billing - Upload documents- Auto Email & SMS Notifications - Notes with flag option - B2B Portal (for repair depots) | N/A | |
Marketing Automation - Campaigner Module (Send follow up email & SMS) ** FREE ** | N/A | |
Reporting - Intuitive Dashboards - Advanced Filters - Exportable Reports - Multi-store Reports | Reporting - Summary Report - Filters | |
Employee Management - Custom user and admin permissions - Employee Commission - Employee Clock In/Out with Payroll - Employee Shift Management - Employee Security Checks - Employee Notifications by Email & SMS - Employee Activity Log & Productivity Reports | Employee Management - Employe Clock In/Out | |
Expense Management | N/A | |
Taxation Management | N/A | |
Multi-language | N/A | |
Multi-store Management | Multi-store Management | |
Developer API | N/A | |
Training | - In-Person - Live (Remotely) - Videos - Knowledgebase | - Customer Support |
Support | - Telephone - Live Chat | - Telephone - Chat |