Webinar

Unlock Higher Profits With Trade-Ins & Buy-Backs
02:00 PM ET, Thursday

Webinar

Unlock Higher Profits With Trade-Ins & Buy-Backs
02:00 PM ET, Thursday

Your Perfect Jewelry Repair Shop Software

Simplify your jewelry repair, retail, and restoration operations with an all-in-one jewelry repair shop management software.

Take the Pain Out of Repair Job Management

Stay ahead of the game with a ready-to-ticket software for managing your jewelry repair and restoration jobs. Using pre-set options, create a ticket to track your repairs, invoices, and customers.

Manage Repair Tickets

An efficient ticket management system to streamline operations at your repair shop. Upload pre-repair images, get digital signatures of your customers, highlight overdue tasks, and assign repair jobs to different technicians.

Multiple Integrations Options

Use the software to suit your shop’s operations by integrating it with WooCommerce, RepairDesk payments, and SMS integration. Keep your transactions updated, get paid faster, and connect with the customers.

Streamlined Inventory Management

Seamlessly manage parts and accessories and retail sales. Get automated notification alerts whenever you are low on stock and order products from your desired vendors.

Repair and Sell Jewelry in One place

Start managing your repair & restoration jobs using a jewelry repair ticket management system that also has a built-in POS for the retail side of your business.

Never Lose Track of Your Mail-in Repairs

Make your business thrive in the new world – go online with mail-in appointments through an integrated calendar on your website. Start responding to appointments, tracking tickets, notifying customers, and creating online and printed invoices – all within our jewelry repair business software.

Stay Focused on Growth, not Legwork.

Save three hours every day to focus on your business growth while RepairDesk automatically handles all the legwork for you.

It's Flexible. It's Scalable.

Make RepairDesk handle the repair ticket workflow separately for each item like jewelry, watch, and keychain. You can easily adjust the system to suit your shop operations – the way you need it.

Form Builder

Create a specialized form for recording details that are only relevant to the specific repair item.

Pre-repair Checklist

Customize the checklist of areas that require inspection before accepting a repair job.

Labels & Receipts

Control what information you need to show on your printed labels and receipts.

Dashboard

Spot improvement areas in your store's performance using 25+ analytical charts.

Attract More Customers

With the right tools by your side, convert more inquiries to tickets, close more sales calls, deliver a great customer experience, and collect good reviews.

Integrated Phone System

Make the sales happen on the go with a single phone number for text and calls, mobile & web apps, and pop-up notifications.

Reviews Campaign

Let the word of mouth reach more customers. Send a review request to the customers against each repair job using your favorite integrated SMS provider.

Build Customer Relations

RepairDesk isn’t just built for helping you repair precious family heirlooms – it also lets you forge customer relationships as precious as any treasure you’re tasked with fixing.

Diagnostic Notes

Protect yourself from potential liabilities- keep a log of all customer and technician information before starting the job. It'll be saved in the ticket and you can print it out for your records.

Job Notifications

Sending auto-notifications to your customers about the status of their repair job - now that's customer service!

Connect with Customers

Get connected with your customers like never before! Talk, text, and get notified all in one place.

Repair Tracker

Keep your customers always in the loop with updates and expected arrival times for their tickets, right from your website.

Trusted by More than 2,700+ Repair Stores

Manage Jewelry Repairs Seamlessly with the #1 POS!