Satisfy your customers by logging the device’s condition before you take it in for repair and after you hand it over to the customer.
Collect customer emails and phone numbers with a few clicks. Quickly pull up customer information on your POS if they walk in again.
Collect contactless payments using RFID or send a payment link directly to your customers via email.
Give customers the option to pay partial invoice amounts.
Collect deposits from customers before you start working on their repairs.
Send estimates to customers via email, easily convert those estimates to invoices and collect payments.
Built-in warranty claims tracking so you know exactly when a customer can claim a warranty.
Process refunds with or without restocking fees when customers aren’t happy with their purchase.
Increase average order value by bundling accessories and repairs and selling them at discounts.
Upsell customers by retailing accessories such as screen protectors, phone covers, and more.
Create customer groups and give them specific discounts, so they always come back to your store.
Set up RepairDesk at your store in a flash. Continue to take orders and work on repairs without any delays once you switch to RepairDesk.
Buy, refurbish and sell second-hand devices to add another stream of revenue to your store and gain a profit
Sell prepaid PINs for H2O, AT&T, T-Mobile, Tracfone, Boost, Verizon, & any other network and track payments in RepairDesk.
Offer discounts on individual items on your list. The discounts will be applied to a specific item of your chose only.
We offer both month-to-month and annual plans to give you the most flexibility. You can always upgrade, downgrade or add locations to the POS software as your business grows.
If you're a budding company looking to branch out, we've got the Essential plan for you that takes care of your needs. You can sign up for our Growth plan if you'd like more features. RepairDesk offers you plans that are highly affordable and pack the most utility for your business, so you're always winning when you choose RepairDesk.
Yes. RepairDesk offers free data migration from your old point of sale system, no matter what it is. Whether it's Vend, Square, Lightspeed, RepairQ, RepairShopr, iQmetrix, Google Sheets, Microsoft Excel, or even just a pen-and-paper system, RepairDesk can work with it.
RepairDesk can be set up and ready to use in less than 24 hours at your store. You can continue to take orders and work on repairs without any delays once you switch to RepairDesk’s POS system for repair shops.
RepairDesk works best with WooCommerce. If your online store is based on WooCommerce, you can connect it easily with RepairDesk through our integration. Once connected, all transactions should run smoothly between the two platforms. For other e-commerce solutions, you can always discuss them with the RepairDesk support team to find out more.
RepairDesk takes data privacy and security very seriously. Any data in your RepairDesk account is your own (not ours); your information is not accessed by anyone else or sold to anyone. You can export all repair tickets, invoices, reports, inventory, client data, etc., and save them to your desktop at any time.
Plus, all data is securely stored & information is transmitted securely via SSL encryption and can only be viewed using the encrypted link created for each account. Your data is always secure, along with our automatic backups.
We have excellent customer support & you are always prioritized above anything and everything. If you ever run into a problem or cannot find what you are looking for, you can give us a call, chat with one of the product specialists, or send us an email at [email protected] We are here for all your POS software queries.