Privacy Policy

Last Revision: 5/2/2015

Information Gathering

Maintaining privacy of your information is of great significance to us. Customers, who register, are assume to provide contact information, such as name, company name,  company address, phone number, e-mail address, billing details and the number of users within the organization that will be using RepairDesk. We may also ask for additional information, such as job title or additional company information.

Login Credentials

Upon registration for RepairDesk, we will provide you with login credentials which will allow you to access our site and services. You are liable for the confidentiality and security of your user registration and password. In case your login details get compromised, you are suppose to contact us on immediate basis.

Other Information we track and log

RepairDesk will be collecting certain information from visitors and customers, such as Internet addresses. This information is logged to diagnose technical problems and to administer our website in order to constantly perk up the quality of the service.

Edit your personal information

You can update or remove any or all of your personal information at any time by logging into your RepairDesk account and editing your personal information on the store settings page. You can view your updated profile in order confirm that your edits have been made.

Use of your information

RepairDesk uses the information that we gather to set up the service for individuals and their organization. We will use this information to contact customers to further discuss about the service that we provide and to send information regarding our company such as promotions. We will not distribute or share your personal information with third parties without your knowledge and consent.

Billing Information

Billing information that we collect through RepairDesk is used only to bill for our services and is not used for any marketing or promotional purposes.


From time to time, we send newsletters regarding updates to the services or noteworthy company news. You can opt out from receiving such information from us, at any time (even at the time of registering) by sending an email to

Customers Information

Our customers will be using the website to host data and information. RepairDesk will not review, share, dispense, print, or reference any such data except as mentioned in the Repair Desk Terms of Service or as required by law. Individual records at times may be viewed or accessed only for the purpose of sorting out a problem, support matter, or suspected violation of the master subscription agreement, or as required by the law.


RepairDesk makes all efforts to pursue the standard security measures to help shield against the loss, exploitation, and alteration of the data we are in charge of. When our website is accessed, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that data is secure and accessible only to you. Our services are hosted in secure cloud environment to prevent access from intruders. RepairDesk provides opportunity to choose unique user names and passwords that must be used each time a customer logs on. These safeguards ensure the proper use of data, avert unauthorized access, and keep up data accuracy.


RepairDesk uses cookies to to recognize returning visitors. We collect this information for internal use only and never authorize the release of this information with anyone outside of RepairDesk.

Compliance with Law

If we become aware that a RepairDesk user is using, or has used, our service to commit a crime, or if there is an emergency that poses a safety threat to you or to another person, we will notify and cooperate fully with the appropriate authorities.

Changes & Updates

Our Privacy Policy will update from time to time, on addition of more features, but we will inform you each time either by posting a detailed notice on the login page or through other methods.