Need help? Give us a call: (312) 313-1737

RepairDesk Mobile App – Do Business the Smart Way!

RepairDesk Blog > Blog > RepairDesk Mobile App > RepairDesk Mobile App – Do Business the Smart Way!
RepairDesk Mobile App – Do Business the Smart Way!

RepairDesk Mobile App – Do Business the Smart Way!

Running a repair business is a hustle. You have a hundred things to take care of. So you are not always available in-store. That is why, RepairDesk Mobile App is here for repair shops so you can:

  • Create and update repair tickets and invoices
  • Collect customer signatures
  • Add payments
  • Pull up business reports

..and do so much more right from your smartphone, anywhere and anytime!

On top of that, your technicians can use the RepairDesk Mobile App for onsite repair services. And better yet, we have added a couple of new things in our mobile app to help you run your business like a superstar. Here’s what’s new in the RepairDesk Mobile App.

Push Notifications FeaturePush Notifications

Get notified about all the major actions happening in your repair shop software on your phone. That’s right, you and your team will now receive push notifications on the phone whenever

  • a new repair job is assigned to an employee;
  • somebody updates the due date of a repair ticket;
  • someone adds a diagnostic or internal note with a repair ticket;
  • due date is passed for a repair ticket.

So just download and log into the RepairDesk Mobile App on your phones and it will keep y’all posted.

Canned Responses

Just like RepairDesk web and iPad apps, you can now send automated canned response emails and SMS to your customers with the Mobile App. All the canned responses that you have created in your RepairDesk web app are now synced with your mobile app. So you can simply select canned responses from your mobile app and send to customers to let them know about the status of their repair via email and SMS.

Canned Responses Feature

You can learn more from our Knowledge Base article on How Can I View Tickets In RepairDesk’s Mobile App?

Your Technician is on the Way – SMS / Email

This one’s for all the repair shops that offer onsite repairs to their customers.  Your field service technician can now let the customers know that he/she is in on the way to their place by sending them an email or SMS from his phone.

Here’s the best part: the email and SMS notifications will send the technician’s current location plus the estimated time to the customers. This way, the customers will know exactly where your technician is and how long it’s going to take him to reach their place. How cool is that?

Your Technician is On the Way Email/SMSWant to learn more? Head on to our Knowledge Base article on ‘Your Technician is on the Way – SMS / Email‘.

Billable Hours

Your technicians can charge customers per hour for the onsite repair services with the Billable Hours feature. All they have to do is edit the repair ticket and enter the hourly rate and time spent on the repair service on the mobile app. The system will automatically calculate the total payment amount and display it on the ticket. The technician can then take the payment from customer, add it on the mobile app, share the invoice with customer via email, and get going!

Visit our Knowledge Base article on Billable Hours – Mobile App for more information.

RepairDesk Mobile App for cell phone and computer repair shops

Get RepairDesk Mobile App Now!

Run your repair business the smart way with RepairDesk Mobile App and make your life easier. It is available for both Android and iOS devices.

Get RepairDesk Mobile App for iOSGet RepairDesk Mobile App for Android

Need a repair shop software to automate your business operations? Try RepairDesk, it’s not just a software but your repair business partner that understands your problems and gives the best solutions. So you can take a well-deserved breather from the day-to-day hassles of your repair business and focus more on growing it. Sounds like a plan, right?

Try RepairDesk for FREE

Recent Posts

Phone Clinic Has Partnered with Our Cell Phone Repair Shop Software

How Denha Brothers Use RepairDesk To Oversee Their 4 Phone Clinic Stores

Brothers Dillon and Landen Denha started Phone Clinic, a cell phone repair center in Southeast Michigan, back in 2012. Today, their business has grown to four stores and a team

Inventory Management

How to Fix Top 5 Inventory Management Problems Before Black Friday

The COVID-19 pandemic has highlighted many loopholes in businesses across the globe. Common challenges include unpredictable customer behavior, unreliable inventory supplies, downfall of demands, rising costs, and everyday inventory management

RepairDesk Ultimate Black Friday Guide Part 6 Reviews and Feedback Blog Banner

The Ultimate Black Friday Guide for Repair Shops – Part 6: Reviews & Feedback

Welcome to the final installment of our Ultimate Black Friday Guide for Repair Shops. It's been a long journey, and we're closing it out with a brief on the final

RepairDesk Mobile App for cell phone and computer repair shops

RepairDesk Mobile App – Do Business the Smart Way!

Running a repair business is a hustle. You have a hundred things to take care of. So you are not always available in-store. That is why, RepairDesk Mobile App is

Free SEO Audit Report

Black Friday Checklist: Get a FREE SEO Audit Report of Your Repair Shop Website!

When you want to find a restaurant or a nearby repair parts vendor, what do you do? That's simple; you search for it online. Well, just how you can search

Web Release Notes: Get Customer Reviews in One Click!

RepairDesk POS software is upgrading to bring maximum profit to your repair store this Holiday Season. We’ve worked closely on the customer feedback and found out what they want MORE

RepairDesk Ultimate Black Friday Guide Part 5 Delivery and Expectations Blog Banner

The Ultimate Black Friday Guide for Repair Shops – Part 5: Delivery & Expectations

The Ultimate Black Friday Guide for Repair Shops returns with its fifth installment into our ongoing series. Bringing insight and useful tips into how repair shops everywhere can maximize their

Cell Geeks have partnered with RepairDesk

Cell Geeks is Growing into a Repair Brand with RepairDesk

Waqas Imdad Qureshi has been running his mobile phone and jewelry repair business for the last 5 years. His store, Cell Geeks is a small but reputed repair stop in

Black Friday Sales -Webinar

RepairDesk Webinar: Secret Strategies to Master Black Friday Sales for your Repair Shop in 2020

Back in 2019, everything was fine. But since we stepped into 2020, everything turned around. Due to the pandemic, a lot of small businesses suffered. It was a difficult time

RepairDesk The Ultimate Black Friday Guide for Repair Shop

The Ultimate Black Friday Guide for Repair Shops – Part 4: Customer Service

Welcome, once again, to the Ultimate Black Friday Guide for Repair Shops. Black Friday inches closer every week, and we're here to help you get ready for it. This week,


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required