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Web Release Notes: Respond to Customer Queries Instantly

RepairDesk Blog > Blog > Release Notes > Web Release Notes: Respond to Customer Queries Instantly
Web Release Notes: Respond to Customer Queries Instantly

Web Release Notes: Respond to Customer Queries Instantly

At RepairDesk, we always prioritize working on the user-suggested improvements. In our latest release, we’ve added a new integration along with highly-requested changes in our web app. Get the details below;

 

Free PBX Integration

Repair stores get a lot of inquiries over the phone, and our latest integration with PBX can help you manage it all. After enabling the integration, RepairDesk will act as a caller ID and show you important customers’ information. This makes it easier to know who is calling and what for, so you can serve your customers better.

Whether you’re a large-scale business or just starting out, you can’t go wrong with a system that takes care of it all. Learn more about the integration on; RepairDesk PBX Integration.

Free PBX integrationIMPROVEMENTS:

Inventory Transfer

With the improved version of our web app, you can now choose not to apply tax on transferred items. We’ve added a trigger to let you control the cost price of inventory items being transferred to other store locations.

inventory transferTax Report

When exporting Tax Report as a CSV or pdf, now you can view total numbers in it too. All the net total amounts will be displayed in the pdf/CSV file too. Let’s have a look:

Tax ReportAppointment Calendar

Whenever an existing customer adds a new address while booking a repair job from the Appointment Calendar, his/her address will be updated in the RepairDesk database as well.

 

Pay via Stripe

Here’s the good news for merchants who use Stripe for collecting payments. You can now email invoices with the ‘Pay with Stripe’ button. Your customers can click on the button and will be redirected to the Stripe checkout page. It’s all easy and simple.

 

BUG FIXES:

Here are some of the user-reported bugs. Let’s have a look;

  • Github #1285 – Users said that they were unable to print barcode properly via GRN. This issue has been resolved.
  • Github #1290 – An issue was reported that the search bar on the POS screen was not allowing users to search for records via customers’ full name.
  • We have resolved the issue where the system was not showing custom fields against some customers. However, this issue doesn’t exist anymore.

That’s all for now! Stay tuned and join RepairDesk for managing your online store sales and building a safe business from home.

Enjoy using the world’s 1st iPad POS solution for cell phone repair business.

Download RepairDesk’s iPad app now!

RepairDesk makes your life easier by helping you manage your work effortlessly and with just a few clicks. We have everything – from creating repair tickets to inventory management and more. Get a FREE trial of our repair shop POS software for your cellphone repair shop and see it for yourself!

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