Need help? Give us a call: (312) 313-1737

Web Release Notes: Respond to Customer Queries Instantly

RepairDesk Blog > Blog > Release Notes > Web Release Notes: Respond to Customer Queries Instantly
Web Release Notes: Respond to Customer Queries Instantly

Web Release Notes: Respond to Customer Queries Instantly

At RepairDesk, we always prioritize working on the user-suggested improvements. In our latest release, we’ve added a new integration along with highly-requested changes in our web app. Get the details below;

 

Free PBX Integration

Repair stores get a lot of inquiries over the phone, and our latest integration with PBX can help you manage it all. After enabling the integration, RepairDesk will act as a caller ID and show you important customers’ information. This makes it easier to know who is calling and what for, so you can serve your customers better.

Whether you’re a large-scale business or just starting out, you can’t go wrong with a system that takes care of it all. Learn more about the integration on; RepairDesk PBX Integration.

Free PBX integrationIMPROVEMENTS:

Inventory Transfer

With the improved version of our web app, you can now choose not to apply tax on transferred items. We’ve added a trigger to let you control the cost price of inventory items being transferred to other store locations.

inventory transferTax Report

When exporting Tax Report as a CSV or pdf, now you can view total numbers in it too. All the net total amounts will be displayed in the pdf/CSV file too. Let’s have a look:

Tax ReportAppointment Calendar

Whenever an existing customer adds a new address while booking a repair job from the Appointment Calendar, his/her address will be updated in the RepairDesk database as well.

 

Pay via Stripe

Here’s the good news for merchants who use Stripe for collecting payments. You can now email invoices with the ‘Pay with Stripe’ button. Your customers can click on the button and will be redirected to the Stripe checkout page. It’s all easy and simple.

 

BUG FIXES:

Here are some of the user-reported bugs. Let’s have a look;

  • Github #1285 – Users said that they were unable to print barcode properly via GRN. This issue has been resolved.
  • Github #1290 – An issue was reported that the search bar on the POS screen was not allowing users to search for records via customers’ full name.
  • We have resolved the issue where the system was not showing custom fields against some customers. However, this issue doesn’t exist anymore.

That’s all for now! Stay tuned and join RepairDesk for managing your online store sales and building a safe business from home.

Enjoy using the world’s 1st iPad POS solution for cell phone repair business.

Download RepairDesk’s iPad app now!

RepairDesk makes your life easier by helping you manage your work effortlessly and with just a few clicks. We have everything – from creating repair tickets to inventory management and more. Get a FREE trial of our repair shop POS software for your cellphone repair shop and see it for yourself!

Sign Up for a 14-day FREE Trial

Recent Posts

iPhone 12

Is iPhone 12 worth the hype? Apple iPhone 12 rumors and the truth!

Do you know which is the most popular iPhone in 2020? The one carried by most people is the iPhone 7, which was released four years ago. According to a

iPad POS Register v5.10.2

iPad Release 5.10.2: Run iPad POS Register on the Latest iOS Version

After a long break, we’re back with our improved iPad release. This time, we’ve worked steadily on the customer feedback and tried to address all the concerns related to our

Get a List of Best FREE Antivirus Software in 2020 with RepairDesk

Get a List of Best FREE Antivirus Software for Your Computer Repair Store

Do you know that more than 70% of Americans dread the thought of having their personal data stolen from their computers, while only 17% worry about being murdered? Yup, this

RepairDesk Ultimate Black Friday Guide Marketing Blog Banner

The Ultimate Black Friday Guide for Repair Shops – Part 1: Marketing

It’s that time of the year again; sales are dropping left and right and Black Friday is fast approaching. This is the time for businesses to make big sales, raking

RepairDesk Release -oct 02

Web Release Notes: RepairDesk Gets Better Everyday!

To help our customers get the most benefit out of the upcoming holiday season, we've invested enough time in making RepairDesk better than ever.  Team RepairDesk has made various improvements to ensure

Start your home-based computer repair business with RepairDesk

How Computer Repair Businesses Can Start from Home

Have you always been an industrious kid who is known for fixing computers? Cool! But have you been helping people start their dead computers for free? Not-so-cool. Computer repair is

Guide to Building Custom Gaming PC RepairDesk Blog banner

A Guide to Building a Custom Gaming PC for Computer Repair Shops

Gaming PCs are becoming all the more common these days. Since gaming has really taken off with a lot more people playing, the demand for a gaming PC has increased.

payment methods

Five Benefits of Modern Payment Methods for a Computer Repair Business

What encourages repair stores to accept credit cards as an on-site payment method? For around 50% of customers, card payment is the preferred means of payment over cash. If your

Savannah iDoctor uses our computer repair shop software

How RepairDesk Helps Savannah iDoctor Stay Organized At All Times

Christopher Smith owns a humble cell phone and computer repair brand Savannah iDoctor, which has been serving the local community in Georgia for almost five years now. Closing the deal

RepairDesk How OSHA Can Help Computer Repair Shop Safety

How would OSHA apply to a computer repair shop’s safety?

If you want to keep your workers safe when repairing computers, you'll need to put some safety protocols in place. Given that you're working with computers, an electrical device, you're


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required