Need help? Give us a call: (312) 313-1737

Web Release Notes: Manage Repair Estimates & Quotes with Ease!

RepairDesk Blog > Blog > Release Notes > Web Release Notes: Manage Repair Estimates & Quotes with Ease!
Web Release Notes: Manage Repair Estimates & Quotes with Ease!

Web Release Notes: Manage Repair Estimates & Quotes with Ease!

Welcome back once again with the latest announcement of our release update. Team RepairDesk heard your suggestions and the month of August is dedicated to user-suggested improvements. We’ve revamped our ‘Estimates’ module and it here’s what to expect from your favorite cellphone repair POS software now;

Estimation and Quotes

The module has now more options to meet your needs. Following improvements have been made;

  • A completely new section is created to show estimates’ records and details.
  • On the estimate listing page, you can view all the previously created estimates with their relevant status.

Estimates

  • Whenever an estimate is created, the customer will be notified via email.
  • Customers can either view, approve, or ask for change requests after reviewing the estimate from the customer portal.
  • On approval, it will ask for the customer signatures and the estimate status will be updated.
  • On change request, a popup will appear where customers can write their required changes.
  • Once the estimate is approved, the repair store’s employees can create a ticket from those estimates.

Note: A trigger is added in the store settings, that’ll allow employees to automatically create a ticket after the estimate is approved. Learn more about the new estimation module by going to our knowledge base article on: How to Create Estimates?

Cash Basis Reporting

For businesses running on a small scale or who want to operate their repair stores on a cash basis accounting method, can now use RepairDesk easily. We have introduced a cash basis accounting model to calculate reports data. All the data and formulas are updated to show accurate results. Although a few reports will be missing in this method. We’ve also added a new PROFIT & LOSS REPORT with the cash basis method where repair store owners can view all the net sales, COGS, loyalty points, and net profit.

For the Enterprise Version Customers: Turn on the trigger from store settings, if you want to include loyalty and gift cards module in the cash-based accounting,

NOTE: You cannot offer an overall discount when switched to a cash-based model and this report is currently unavailable in the Accrual model of accounting.

Appointment Calendar

When booking any repair job via appointment calendar, no timeslots will be selected by default. Plus, we have added a new ‘City’ field when capturing customer details in the calendar.

Advanced Search from POS

We have improved the search system from the POS screen. You can now search for tickets and invoices via item ID, serial number, SKU, or phone no., and the suggestion will be populated below.

Other minor improvements include;

  • With the latest improvement for item type sales, the set amount or percentage of commission will be divided into a repair technician and the one who books a repair ticket.
  • You’ll now experience a new layout in the ticket listing page. View custom field details associated with each ticket.
  • In the web app, phone numbers added in any format will be stored correctly.
  • We have added new macros in the emails sent from the Leads section. These macros include store schedule, appointment schedule, appointment time, and date/time.
  • Our team has worked on the ticket export process. Now all the devices associated with a ticket will be exported correctly.
  • When closing a ticket, post-repair device condition popup will now appear automatically.

That’s all for now! Stay tuned and join RepairDesk for managing your online store sales and building a safe business from home.

Enjoy using the world’s 1st iPad POS solution for cell phone repair business.

Download RepairDesk’s iPad app now!

RepairDesk makes your life easier by helping you manage your work effortlessly and with just a few clicks. We have everything – from creating repair tickets to inventory management and more. Get a FREE trial of our repair shop POS software for your cellphone repair shop and see it for yourself!

Sign Up for a 14-day FREE Trial

Comments

Recent Posts

cellphone-repair-shop-software

Opening New Locations VS Franchising Your Cellphone Repair Shop

"Start small first and perfect that. Once you have perfected it, you can copy and paste it into bigger opportunities. It takes time and perseverance to get there. That's what

repair-shop-software

You Can Now Try RepairDesk 2.0 Before its Official Release

Good news! The beta version of RepairDesk 2.0 is out! With this next-level repair shop software, you can now save even more time, manage your cell phone repair jobs more

Cellphone-Repair-Shop-Software

Different Streams of Revenue in the Cellphone Repair Industry

Owning a cell phone repair shop does not mean that you should stay limited to repairing cellphones only. There are many opportunities for earning in the repair industry to stay

POS-software

The 10 Commandments of Cell Phone Repair Business: Part 1

Once upon a time, there was a humble community of cellphone repair shop owners. They had families, kids and dreams of having it all. But burning the midnight oil doing

RepairDesk-Why-Small-Cell-Phone-Repair-Shops-Are-Unable-to-Grow-Blog-Banner

Why Small Cell Phone Repair Shops Are Unable To Grow

Any business that wants to sustain itself knows that growth is essential. But sometimes, it might not be all that easy to branch out. Repair shops often face trouble when

repairdesk-cell-phone-repair-shop-pos1

5 Reasons You Should Apply For A Cell Phone Repair Shop Loan Right Now

Most cell phone repair shop owners do not have the funds to invest and grow their business. Since their credit scores are generally poor, they are often rejected by banks

RepairDesk-Best-Location-for-Your-Next-Repair-Shop-Blog-Banner

Learn How to Choose the Best Location for Your Next Repair Shop

Any business will tell you that location is very important. This holds true for repair shops as well. Whether you're repairing cell phones or fixing computers or just doing general

RepairDesk-Best-Cell-Phone-Parts-Suppliers-Blog-Banner

The Best Cell Phone Repair Parts Suppliers in the United States (Updated for 2021)

Cell phones are a major part of almost every person's daily life. We rely on them a lot for all sorts of things, be it productivity, entertainment, or communication. And

cell-phone-repair-shop-POS

THIS Is How Your Cellphone Repair Shop Can Score A School District Contract

You’ve often read on cellphone repair shop POS Facebook groups and sub-Reddits that a certain shop owner repairs 50 devices a week because he has a contract with a school.

RepairDesk 6 ways how process automation helps save money blog banner

6 Ways in Which Process Automation Can Help Your Repair Shop Save Money

Today's repair shops have a lot to deal with – fixing devices, ordering stock, scheduling appointments, contacting customers, managing bookkeeping, and so much more. It often gets overwhelming, easily taking


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required