Need help? Give us a call: (312) 313-1737

Manage Customers with a Sleek and Intuitive Design!

RepairDesk Blog > Blog > Release Notes > Manage Customers with a Sleek and Intuitive Design!
Manage Customers with a Sleek and Intuitive Design!

Manage Customers with a Sleek and Intuitive Design!

Working continually on product improvements and bringing the best experience for repair merchants worldwide, Team RepairDesk has now brought a beautiful new version to the Manage Customers section in our web app. Here’s what the new interface will look like:

  • All the fields are divided into categories for clearer information about each section.
  • Repair store owners can now add multiple email addresses and phone numbers for a single customer.
  • Only one email address and the phone number can be marked as ‘Primary’, which will be used by the admin to send email/SMS notifications.

  • Custom tags can be selected and created at the time of adding customer details to identify customer groups.
  • Added a new Network against the client’s data if it isn’t available in the pre-populated list.
  • Additional information can be stored on run time that may have the client’s identity card number, license number, social security number, etc.

  • The Calendar format can now add any Custom field, along with the dropdown, text field and checkbox.
  • Control Email/SMS alert settings right before saving the customer details.

View Customers:

  • The customer listing page is now cleaner and clearer, presenting all details on a single page without navigating through different tabs.

  • All important numbers will be displayed on the top, including estimates, tickets, invoices, etc.
  • Details for all the cards issued, subscription plans, and loyalty will be given on a single screen.
  • Customer tags and portal information will help track the complete record of your client.

  • Any consumer can now be searched via Custom Fields, too, and all the custom fields’ details can be exported.
  • When merging similar customers, a new search bar has been added to avoid scrolling.

Inventory Count:

  • A new trigger has been added to let your staff manually add the item number at the inventory count.
  • For our customers’ flexibility, you can now update the item’s cost price when increasing the item quantity in the counting process.

RepairDesk Payments:

A new option to add cash discount/surcharge amount has been added to offer discounts to your customers. The information will be displayed in the Surcharge Report and on the invoice and thermal receipts as well.

Surcharge Report -RepairDesk

That’s it for this release! Manage customers more easily with our newest update, and if you’re interested in learning more about how RepairDesk can help you become an excellent repair business that is hassle-free to run, check us out with a free 14-day trial. RepairDesk offers regular releases, excellent software support, new features, free customer service, and the best value for your repair business. Sign up now!

Enjoy using the world’s 1st iPad POS solution for cell phone repair business.

Download RepairDesk’s iPad app now!

RepairDesk makes your life easier by helping you manage your work effortlessly and with just a few clicks. We have everything – from creating repair tickets to inventory management and more. Get a FREE trial of our repair shop POS software for your cellphone repair shop and see it for yourself!

Sign Up for a 14-day FREE Trial!

Recent Posts

Customer Appreciation Day at your computer repair shop

Host a Customer Appreciation Day at Your Computer Repair Shop

Customer Appreciation Day, as the name applies, is a day you dedicate to your customers as a gesture of the love you have for them. You show them how important

Solution to the problems of computer repair shops

How to Answer the Biggest Challenges That Computer Repair Shops Face

Computer repair is a service that is absolutely necessary in our current time. It’s been estimated that approximately 261.24 million PCs were sold in 2019, up by about 1.84 million

Get your First Customer for Computer Repair Store

How to Get the First Customer at Your Computer Repair Store

A Guide for the Newly Launched Computer Repair Stores So, you're all set with a new computer repair store, and you want to get your first customer to close the

Valuefone Fiji Has Our Computer Repair Shop Software

Valuefone is Managing 14 Stores with one Repair Shop Software

Kevin Yuen started a mobile phone company in Fiji with the name Valuefone back in 2000. Today, his mobile sale and service business has grown to 14 stores with a

retrofitting old computers at computer repair store

Retrofitting Computers is Awesome for Your Computer Repair Store

The computer repair industry sees many challenges in modern times. You’re mostly working on repairing office laptops, workstations, gaming machines, or those dreaded MacBooks that are really troublesome. It’s a

Offer 'Buy Now Pay Later' plans with recurring payments feature

Drive More Sales with ‘Buy Now Pay Later’ Plans

‘Buy now pay later’ plans have always been a charm for all retail stores. Such plans are an absolute customer magnet for cell phone and computer repair centres because they

The COVID-19 Survival Guide for Computer Repair Stores

Coming out of COVID-19: Survival of the Fittest

A Survival Guide for Computer Repair Stores Many businesses in the repair industry are afraid to talk about this, but we know we are all probably nervous and wondering what

Instant Prints - Release Notes

Web Release Notes: Get Instant Prints with EPSON Printer Integration

Are you tired of the fuss of system downtime and want to issue an instant print of thermal receipts at your computer repair store? We have the solution. RepairDesk has

How to Optimize the Checkout Process at Your Computer Repair Store

Let’s face it, no-one likes queues, and in the times of CORONAVIRUS, we all are afraid of it. In the past, the retail checkout process was standard and relatively old-fashioned. Every

Customer Service

Customer Service Tips That ACTUALLY WORK for Computer Repair Shops – 2020

Providing customer service at your repair store can often be a make-or-break opportunity for a salesperson. Poor customer service will ruin any previous goodwill and be the end of the


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required