Need help? Give us a call: (312) 313-1737

Follow the New Trend of Contactless Payments with RepairDesk

RepairDesk Blog > Blog > Business Tips > Follow the New Trend of Contactless Payments with RepairDesk
Follow the New Trend of Contactless Payments with RepairDesk

Follow the New Trend of Contactless Payments with RepairDesk

“Contactless Payments” is a term that’s been widely used in the retail industry, and for a good reason. The novel COVID-19 is still making rounds in several parts of the world. And while lockdowns are almost over and countries and states have begun opening up, people everywhere are still extremely cautious about being in contact with others, exchanging things, and sharing goods. A recently conducted survey revealed that 64% of customers remain fearful for their health, and 82% are afraid of others’ health. 

One way to make your customers confident about their health and safety concerns is to limit physical contact in your repair stores. Here’s how you can successfully do that, along with the ways that RepairDesk can help with. 

Allow Customers to Book Appointments Remotely

Things like curbside pickup and onsite repairs have been gaining steam for a few months now because coronavirus has pushed them to a whole new level. For many repair store owners, offering these services is practically a no-brainer. 

Ideally, you’ll want to make the ordering and fulfillment procedure as secure as possible. For this, let customers use the Appointment Calendar widget powered by RepairDesk. The calendar allows them to choose their device, its model, device problem, and lets them instantly request a repair right from your repair store’s website. Without any fear of public dealing, they can quickly get their jobs done sitting at their homes. Their repair orders will then be shown in your RepairDesk account so that you and your team can work on fulfilling them. 

Appointment Calendar

Offer Online Payments

Given the increased awareness around touching less stuff, customers are now opting for mobile payments more than ever. And more people are joining in on the trend: as reported by the Visa official website, 31 million Americans tapped a Visa contactless card in March 2020. The overall usage of contactless payments in the US has grown by 150% since March 2019. So, how to be part of this rising trend for your repair orders?

Collect online Payments

It’s simple! If you are a repair store merchant in the US, try using RepairDesk Payments. The integration has numerous benefits, along with providing a ‘PAY NOW’ option to customers when they book an appointment from your website. Start using the integration today, and let your customers pay whenever and wherever they are.

Sign Up for a 14-day FREE Trial

Pay Now Invoice - RepairDesk

Send Invoices via Emails

You can limit physical contact in-store by reducing the number of people who can enter your repair store. Many large enterprises that have multiple outlets have been implementing this amidst the pandemic.

To help repair store owners navigate through this challenge, RepairDesk provides the option to email customers’ invoices with a “Pay Now” button. With this, they can see their order history, and they can pay you online. Now, say goodbye to disinfecting each note with a 99% alcohol spray and waiting for it to dry out.


Implement Cashless Returns

As observed, the post-pandemic customer experience will be cashless. Both customers and retailers are shifting to new ways of earning profits and offering a discount. Most useful of them are starting a Gift Card program, giving our Loyalty Points, and introducing Store Credits in place of cash refunds. Go cashless with RepairDesk’s Enterprise Version with all the features your business needs to bring repeat customers.

Learn More About the Enterprise Version

The COVID-19 pandemic won’t be around forever (hopefully), but we’re willing to bet that the new contactless payments trend is here to stay. Take the first step and start investing in the technologies and systems that’ll let you serve shoppers in a safe and effective way. Get a FREE trial of our repair shop software for your cellphone repair shop and explore new ways of growing your business with us! Good Luck!


Recent Posts

RepairDesk how to win chargeback dispute cases every time

How to Successfully Win Chargeback Disputes for Your Repair Shop

One of the most dreaded things a repair shop can face is a chargeback. The prospect of losing your hard-earned money is a real hassle for some. In most cases,


Should Your Cell Phone Repair Shop Charge Initial Deposits to Discourage No-Shows?

How often have you been stood up on a repair appointment at your cell phone repair shop? And how many times have you repaired the devices and no one comes

RepairDesk training challenges blog banner

The Challenges of Training Your Cellphone Repair Shop Staff & How to Overcome Them

Training is an important part of any cellphone repair shop operations. Without training, you'll be struggling to catch up on repairs for new phones, and therefore, business. You and your


4 Quick Ways to Prevent Stockouts at Your Cell Phone Repair Store

Imagine you have an old customer who needs urgent phone repairs or a particular accessory instantly. He's willing to pay you extra, but he will not wait. You instantly start

customer commitments

Smart Hacks for Winning Customer Commitments for Life

Well, running a repair store will keep you busy with a lot of everyday chores. However, there will be one thing running in your mind. That is winning "customer commitments


RepairDesk Payments vs. Square: Which Repair Shop Payment Processor Works Better?

You are the only salesperson at the checkout terminal with five people in line. Two of them want repairs, one has a refund, and three are purchasing something new. You


10 Proven Ways to Keep Your Repair Shop Employees Happy

In one of our previous articles on tips to improve your repair shop sales figures, we discussed the positive impact of happy employees on your business. But to keep your

RepairDesk 2.0

RepairDesk 2.0: Humanizing the Way Repair Shops Work!

Back in 2016, when we started off with RepairDesk, we didn't know that our designed POS software for repair shops would go this far in the industry. Comparing with the

RepairDesk how to retain more customers blog post

How You Can Retain More Customers at Your Repair Shop

If you run any kind of business, you know that the customers are your lifeblood. Their patronage is what makes your store run, and if you want to get the

RepairDesk Valentine's Day best way to increase sales blog banner

How to Increase Sales on Valentine’s Day at Your Repair Shop

Valentine's Day is a big holiday for people. It signifies a day of love where they give gifts to their significant other. Valentine's Day is also a popular spending holiday

Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"


14 days Free Trial - No credit card required