Need help? Give us a call: (312) 313-1737

Follow the New Trend of Contactless Payments with RepairDesk

RepairDesk Blog > Blog > Business Tips > Follow the New Trend of Contactless Payments with RepairDesk
Follow the New Trend of Contactless Payments with RepairDesk

Follow the New Trend of Contactless Payments with RepairDesk

“Contactless Payments” is a term that’s been widely used in the retail industry, and for a good reason. The novel COVID-19 is still making rounds in several parts of the world. And while lockdowns are almost over and countries and states have begun opening up, people everywhere are still extremely cautious about being in contact with others, exchanging things, and sharing goods. A recently conducted survey revealed that 64% of customers remain fearful for their health, and 82% are afraid of others’ health. 

One way to make your customers confident about their health and safety concerns is to limit physical contact in your repair stores. Here’s how you can successfully do that, along with the ways that RepairDesk can help with. 

Allow Customers to Book Appointments Remotely

Things like curbside pickup and onsite repairs have been gaining steam for a few months now because coronavirus has pushed them to a whole new level. For many repair store owners, offering these services is practically a no-brainer. 

Ideally, you’ll want to make the ordering and fulfillment procedure as secure as possible. For this, let customers use the Appointment Calendar widget powered by RepairDesk. The calendar allows them to choose their device, its model, device problem, and lets them instantly request a repair right from your repair store’s website. Without any fear of public dealing, they can quickly get their jobs done sitting at their homes. Their repair orders will then be shown in your RepairDesk account so that you and your team can work on fulfilling them. 

Appointment Calendar

Offer Online Payments

Given the increased awareness around touching less stuff, customers are now opting for mobile payments more than ever. And more people are joining in on the trend: as reported by the Visa official website, 31 million Americans tapped a Visa contactless card in March 2020. The overall usage of contactless payments in the US has grown by 150% since March 2019. So, how to be part of this rising trend for your repair orders?

Collect online Payments

It’s simple! If you are a repair store merchant in the US, try using RepairDesk Payments. The integration has numerous benefits, along with providing a ‘PAY NOW’ option to customers when they book an appointment from your website. Start using the integration today, and let your customers pay whenever and wherever they are.

Sign Up for a 14-day FREE Trial

Pay Now Invoice - RepairDesk

Send Invoices via Emails

You can limit physical contact in-store by reducing the number of people who can enter your repair store. Many large enterprises that have multiple outlets have been implementing this amidst the pandemic.

To help repair store owners navigate through this challenge, RepairDesk provides the option to email customers’ invoices with a “Pay Now” button. With this, they can see their order history, and they can pay you online. Now, say goodbye to disinfecting each note with a 99% alcohol spray and waiting for it to dry out.

 

Implement Cashless Returns

As observed, the post-pandemic customer experience will be cashless. Both customers and retailers are shifting to new ways of earning profits and offering a discount. Most useful of them are starting a Gift Card program, giving our Loyalty Points, and introducing Store Credits in place of cash refunds. Go cashless with RepairDesk’s Enterprise Version with all the features your business needs to bring repeat customers.

Learn More About the Enterprise Version

The COVID-19 pandemic won’t be around forever (hopefully), but we’re willing to bet that the new contactless payments trend is here to stay. Take the first step and start investing in the technologies and systems that’ll let you serve shoppers in a safe and effective way. Get a FREE trial of our repair shop software for your cellphone repair shop and explore new ways of growing your business with us! Good Luck!

Recent Posts

Two-way email in our computer repair shop software

Communicate with Your Customers via Two-Way Email

Every businessman knows that communication is the key to customer satisfaction. And every cellphone and computer repair shop owner has the idea of how tiresome this communication part can get. 

Modify anda upgrade computers at your computer repair shop

Why You Should Look to Modify Computers at Your Computer Repair Shop

Computer repair shops are currently looking at a changing business landscape in 2020. To keep up with the trends, it is essential that computer repair stores improve their services and

Small business can go big with our computer repair shop software

How to Scale Your Small Business to a Big Repair Venture

Every repair business starts small. That being said, not every small business makes it big. Why? Because it takes more than basic repair skills for a local repair service provider

RepairDesk iPad release notes v5.5

iPad Release v5.5: Custom Fields & Two-Factor Authentication

RepairDesk's new iPad Release v5.5 is now live! With this new release, we bring some improvements to our iPad app and put it on parity with features from our web

Phone Geeks and our computer repair shop software

Why Phone Geeks Use RepairDesk to Manage their Multiple Repair Stores

Growing his repair business, Phone Geeks, from one to three store locations within three years and running the places with a total of six employees, Muhammed Yadak is doing something

4th of July

4th of July Marketing Ideas for Your Computer Repair Store

America's Independence Day is almost here, and while the novel COVID-19 has certainly changed the lives of people everywhere, many are still planning to celebrate the big day: the 4th

Sell used phones with our cellphone repair shop software

Tips for Selling Used Phones at Your Cell Phone Repair Shop

Do you buy and sell used phones at your cellphone repair shop? Are you looking for ideas to make the most out of these second-hand device sales? If so, you

RepairDesk Roundup June 2020

RepairDesk Round-up – June Edition

It’s the end of June, and we wanted to get in touch with you on all the things we’ve done so far. RepairDesk has come a long way since the

Cybertek is growing with our computer repair shop software

How Cybertek Computer Repair is Growing with RepairDesk

Ready to celebrate the first anniversary of Cybertek Nambour, our friend Adam Donovan is growing his successful repair business by opening a second store in Mooloolaba, Australia. His repairs have

Best computer accessories to sell with our computer repair shop management software

Best Laptop and Computer Accessories to Sell in 2020

2020 has been a dramatic year so far and unlike anything we’ve ever seen. Its roller coaster ride is not over yet and people are trying to adjust. While many


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required