Need help? Give us a call: (312) 313-1737

Prepare Your Repair Store for Business During Coronavirus

RepairDesk Blog > Blog > COVID-19 > Prepare Your Repair Store for Business During Coronavirus
Prepare Your Repair Store for Business During Coronavirus

Prepare Your Repair Store for Business During Coronavirus

The coronavirus pandemic sure has lasted a while. With businesses all over the world closed and people confined to their homes, it’s taken its toll on everyone. This past week has seen some countries and US states take a bold leap and open for business again. While the general health advisory of these areas is varied, there’s no denying that it will be a relief to many living there.

As a repair store, you need to be prepared for what happens when you open your doors amid the COVID-19 spread. Fortunately, we have you covered with our blog. You can follow these steps to ensure safe and successful business at your repair store.

Safety from coronavirus comes first

The very first thing you should be doing is making sure your store has the necessary safety protocols in place. Your business is going to be a hotspot for human contact, and it is your job to make sure nobody gets sick. Having a couple of measures in place will make things a lot better for you.

A lot of businesses mandate face masks be worn by customers at the door, and following that trend is a good idea. It’s the safest way to protect yourself and others from infection from the coronavirus (or other diseases, for that matter). Have a sign placed outside that informs people that masks will be required inside. You can also have masks on standby near the entrance, so that those who don’t have them can use them.

Sanitizing hands is another important practice. Make sure your customers have a way to keep their hands clean and germ-free when they enter your store. You’ll also need to sanitize everything they bring in, so be sure to invest in cleaning tools for your business that handles the merchandise. Finally, try to keep distance between your customers and employees by cordoning off the counter, and take electronic payments over cash like how RepairDesk Payments works.

See how other repair stores are fighting with COVID-19. You can follow some of the tips shared by Shehzad Pirani, the founder of iRepairIT Atlanta in the video down below.

Train your employees for coronavirus

Of course, your customers are only one side of the equation. You’re also going to need to have employees deal with the situation, and it’s best if you have them prepared.

For starters, make sure to provide them with all the protective equipment and gear that they need. They will be the ones that man your counters and work on your repairs, and thus most likely to be affected. Having masks, gloves and protective clothing should be a priority, as will having disinfectant and cleaning products.

Remember to have them wipe down every item they receive with rubbing alcohol, generally 70% strong. Set a certain time interval for them to wash their hands as well. A good practice would be to put an audio message on repeat in your store reminding them of the precautions they need to take.

Be sure to take special care of your employees. Catching coronavirus at work is a terrible prospect, and they need to know they are protected against it. Don’t hesitate to give them time off if they ask for it, and look into how you can make it worth their while by adding more to their hourly rate. Try not to cut down on their hours, since they need the money just as much as you do, and it can be a good incentive to have them continue working.

Make sure your supplies are on-hand

A repair shop without supplies would run into plenty of trouble, so make sure that you have everything you need. All the tools and parts that you require need to be on-hand when you consider opening for business. Coronavirus may have slowed down work, but deliveries are still very much alive. Use them to your advantage.

Make sure you do a thorough count of all the tools and parts you have in your inventory. This will give you a good idea of how much you need to replenish your stock. Once you have a solid number, order what you need from your suppliers. Deliveries typically take a short while, but due to the COVID-19 pandemic, you might see delays in your orders. Plan ahead and keep yourself at optimal capacity.

Always remember to treat the tools and products you use while you work. Tools and parts need to be disinfected appropriately, either through rubbing alcohol, disinfectant, or UV treatment. This ensures that the spread of the virus and germs is contained and that everyone is safe. It may take a little longer for things to be done, but the time will be well worth it.

Final words…

Coronavirus is still very much a threat to a lot of people, and until a vaccine is available, we must stay vigilant. Keeping your business running will come with some major changes, but the priority should always be the safety of your customers, employees, and yourself.

RepairDesk wishes you the very best in your fight against COVID-19, and hopes to see your business flourish in the face of this pandemic.

Recent Posts

4th of July

4th of July Marketing Ideas for Your Computer Repair Store

America's Independence Day is almost here, and while the novel COVID-19 has certainly changed the lives of people everywhere, many are still planning to celebrate the big day: the 4th

Sell used phones with our cellphone repair shop software

Tips for Selling Used Phones at Your Cell Phone Repair Shop

Do you buy and sell used phones at your cellphone repair shop? Are you looking for ideas to make the most out of these second-hand device sales? If so, you

RepairDesk Roundup June 2020

RepairDesk Round-up – June Edition

It’s the end of June, and we wanted to get in touch with you on all the things we’ve done so far. RepairDesk has come a long way since the

Cybertek is growing with our computer repair shop software

How Cybertek Computer Repair is Growing with RepairDesk

Ready to celebrate the first anniversary of Cybertek Nambour, our friend Adam Donovan is growing his successful repair business by opening a second store in Mooloolaba, Australia. His repairs have

Best computer accessories to sell with our computer repair shop management software

Best Laptop and Computer Accessories to Sell in 2020

2020 has been a dramatic year so far and unlike anything we’ve ever seen. Its roller coaster ride is not over yet and people are trying to adjust. While many

New tax report is here in your computer repair shop software

Say Hello to the New Tax Report in Your Repair Shop Software

No business should ever take a break from improvement. It should keep on changing itself for the better to evolve into its best avatar. That is exactly what we do

Contactless Payments

Follow the New Trend of Contactless Payments with RepairDesk

"Contactless Payments" is a term that's been widely used in the retail industry, and for a good reason. The novel COVID-19 is still making rounds in several parts of the

Computer repair services with our software for computer shops

How to Improve Your Computer Repair Service in 2020

The year 2020 has so far been a challenging one for computer repair professionals. Not only are we facing a global crisis due to COVID-19, we are now looking at

First Response success story with our computer repair shop software

First Response Repair’s Move from Pen and Paper to RepairDesk

4 years ago Denis Gutsu and his cousin, electronics repair expert Daniil, started a phone repair service using a pen and paper based management system. Today, they use RepairDesk to

computer repair industry and our computer repair shop software

How Has Computer Repair Changed in 2020?

Computer repair, like most other things, has changed in the face of the COVID-19 epidemic of 2020. Since a majority of businesses now enforce work-from-home policies, the use of computers

Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"


14 days Free Trial - No credit card required