Need help? Give us a call: (312) 313-1737

RepairDesk Loyalty Program Just Got Even Better

RepairDesk Blog > Blog > RepairDesk updates > RepairDesk Loyalty Program Just Got Even Better
RepairDesk Loyalty Program Just Got Even Better

RepairDesk Loyalty Program Just Got Even Better

We planned, we designed, we presented and we refined – RepairDesk Loyalty Program.

There’s no doubt that loyalty program is a sales booster for retail and a healthy feature for repair businesses. We promised our repair shop customers of a top-of-the-line loyalty program coming soon to RepairDesk. And it’s about time. We would like you to know about the improvements that we have made in our loyalty program design. So you can make the most out of it.

Loyalty Portal

Initially, there were two options for customers to sign up for your repair shop’s loyalty program. A customer can sign-up directly from the email invite or he can ask the store administrator to manually register him for the program. Now, there’s a third and the easiest way of loyalty sign-up: loyalty portal.

All you have to do is create a loyalty portal by generating an iFrame code from RepairDesk’s customer loyalty feature. And your customers will be able to register for it by accessing that portal on their devices, anytime, anywhere!

Loyalty Program for Customers of your Repair Shop

Loyalty Program for Customers

Bonus Loyalty

You can set the loyalty points in the system, which will be added to customers’ account as bonus for registering themselves into your loyalty program. Consequently, those bonus points will be applied on all of the methods:

  • Email sign-up
  • Manual store sign-up
  • Loyalty portal sign-up

Revert Loyalty

The system allows you to add loyalty points to your loyal customers’ accounts, right? Now, you can also revert them. Enter the loyalty points and select ‘void’ from the menu to revert those points from a customer’s account. You can do this directly on the POS screen or by going to ‘manage customers’.

Loyalty on Gift Cards

Some repair retailers don’t prefer to assign loyalty points on gift cards purchase, while others do. Therefore, we have implemented a trigger for you to choose whether you want to give loyalty on gift cards or not. Your choice!

Customer Loyalty Record

This is about an add-on in exporting customer data in a CSV excel file. In that file, you will now see total loyalty points against each customer in a separate column.

Ending Loyalty Program

Most retailers like to have seasonal loyalty program for customers. As you can start the program with an email invite to all customers, you’d be ending it the same way. A new ending email has been added to the loyalty suite with different templates. You can choose one, edit the expiration date, and send it to your customers. Notify them to rush to your store and redeem their loyalty points before it gets late.

End of Loyalty Program for Customers

Say hello to your loyal customers

Existing customers are the dark horse of your repair business. If you earn their loyalty and satisfaction, they will bring more sales to your store than you can count. So, get ready for making the right move of turning your existing customers into loyal ones with RepairDesk Loyalty Feature. Sign up your customers for loyalty program and beat the game!

Keep repeat customers coming back to you with everything we are offering in RepairDesk Enterprise Plan.

Upgrade My Plan!

Recent Posts

4th of July

4th of July Marketing Ideas for Your Computer Repair Store

America's Independence Day is almost here, and while the novel COVID-19 has certainly changed the lives of people everywhere, many are still planning to celebrate the big day: the 4th

Sell used phones with our cellphone repair shop software

Tips for Selling Used Phones at Your Cell Phone Repair Shop

Do you buy and sell used phones at your cellphone repair shop? Are you looking for ideas to make the most out of these second-hand device sales? If so, you

RepairDesk Roundup June 2020

RepairDesk Round-up – June Edition

It’s the end of June, and we wanted to get in touch with you on all the things we’ve done so far. RepairDesk has come a long way since the

Cybertek is growing with our computer repair shop software

How Cybertek Computer Repair is Growing with RepairDesk

Ready to celebrate the first anniversary of Cybertek Nambour, our friend Adam Donovan is growing his successful repair business by opening a second store in Mooloolaba, Australia. His repairs have

Best computer accessories to sell with our computer repair shop management software

Best Laptop and Computer Accessories to Sell in 2020

2020 has been a dramatic year so far and unlike anything we’ve ever seen. Its roller coaster ride is not over yet and people are trying to adjust. While many

New tax report is here in your computer repair shop software

Say Hello to the New Tax Report in Your Repair Shop Software

No business should ever take a break from improvement. It should keep on changing itself for the better to evolve into its best avatar. That is exactly what we do

Contactless Payments

Follow the New Trend of Contactless Payments with RepairDesk

"Contactless Payments" is a term that's been widely used in the retail industry, and for a good reason. The novel COVID-19 is still making rounds in several parts of the

Computer repair services with our software for computer shops

How to Improve Your Computer Repair Service in 2020

The year 2020 has so far been a challenging one for computer repair professionals. Not only are we facing a global crisis due to COVID-19, we are now looking at

First Response success story with our computer repair shop software

First Response Repair’s Move from Pen and Paper to RepairDesk

4 years ago Denis Gutsu and his cousin, electronics repair expert Daniil, started a phone repair service using a pen and paper based management system. Today, they use RepairDesk to

computer repair industry and our computer repair shop software

How Has Computer Repair Changed in 2020?

Computer repair, like most other things, has changed in the face of the COVID-19 epidemic of 2020. Since a majority of businesses now enforce work-from-home policies, the use of computers

Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"


14 days Free Trial - No credit card required