Need help? Give us a call: (312) 313-1737

Forced to Close Your Repair Store? Here Are Tips to Sell Online During COVID-19

RepairDesk Blog > Blog > COVID-19 > Forced to Close Your Repair Store? Here Are Tips to Sell Online During COVID-19
Forced to Close Your Repair Store? Here Are Tips to Sell Online During COVID-19

Forced to Close Your Repair Store? Here Are Tips to Sell Online During COVID-19

Things have changed drastically ever since COVID-19 spread around the world. Nothing is going as per the normal stream. People have abandoned their regular lives and are still adjusting with staying at home. Among many other things, this quarantine has also impacted their shopping habits and preferences. Currently, people are stacking things that will help them survive through this pandemic and shops continue to have quarantined customers.

If you have been forced to close your repair store, you must be looking out for alternative ways to survive & thrive in the time of coronavirus. Here’s how you can stay home and sell items to quarantined customers based on their current needs and demands:

Sell Online

Amidst the entire chaos of COVID-19 , there is one thing that has received massive popularity – online shopping. People are busy scrolling through their phones, clicking on deals, and ordering stuff online. What you can do, to jump in this opportunity, is build your online store. 

The idea is simple, shift to e-commerce and attract customers with online sales. Add trending items in your online store for sale and list all the repair services you are offering during this outbreak. Then, communicate with your customers and tell them you are still open for business and invite them to visit your online store. Take their online orders and go to their homes for delivering their purchased products and performing safe onsite repair services

Take The SmartPhoneMedics, a cellphone repair shop in Alabama, for an inspirational example.The company has closed their physical store and is selling devices online. The owner, Jeff Sandridge, has shared his e-commerce success sales on social media platforms to encourage fellow repair shop owners to follow the drill. Take a look:

What To Sell

Customers are interested in entertainment items more than ever before. They are calling for you to sell more items like gaming consoles, chrome books, and drones that can help them kill this dull time. As you know, Apple stores are closed from the 13th of March until further notice. So, this is a high time for you to grab their consumers’ attention by selling pre-owned devices (iPhones and iPads) and earn more sales in that domain as well. Since hygiene has become everyone’s top priority, you can offer device cleaning services and items (kits and wipes) to add more dollars to your cash drawers. Here’s the final list of most trending items to sell during the coronavirus.

Online store in COVID-19There’s a pool of sales for you in the COVID-19 lockdown of educational institutes. Keep an eye on those emails that ask students to attend online lectures and lessons on electronic devices during their school shutdowns. Offer customer group commissions to these schools and sell them tablets and laptops for their students.

  • Gaming Consoles
  • ChromeBooks
  • Pre-Owned Devices
  • iPADs
  • Drones
  • Device Cleaning Kits

How to Sell

If you don’t have an online store, it is pretty easy to set up with WooCommerce, BigCommerce or Shopify. RepairDesk has a built-in WooCommerce integration that allows you to sync your inventory with your online stores. You can also use social media platforms to market your online store. Post intriguing pictures of all the trending items you have on your online store for sale. Grab customers’ attention and earn more sales!

The time is calling for safe action, folks. Stay home and go online!

Protect, Connect & Entertain

During this COVID-19 crisis, people are craving for three things: protection, connection, and entertainment. You can play your part in all and make your contribution in promoting safe business for your customers. Protect them with your COVID-19 safety action plan to ensure safe services, help them connect with each other by selling more devices, and provide them sources of entertainment at their homes. Be there for your customers during this troubling time and stay in their good books forever.

Join RepairDesk for managing your online store sales and building a safe business from home. Sign-up now!

Recent Posts

How Field Technicians Can Benefit from a Field Service Mobile App

How Field Technicians Can Benefit from a Field Service Mobile App

Field service is a form of repair that’s been around for quite some time now, and field technicians require updates in technology to make their work more efficient. Visiting someone’s

Computer Repair Business

5 Actionable Ideas to Promote Your Computer Repair Business

You know what you're doing when it comes to repairing a damaged device. Be it upgrading the hardware of an old computer or software installation in the brand-new systems. Even

8 mistakes every computer repair technician needs to avoid

8 Mistakes Every Computer Repair Technician Needs to Avoid

Computer repair is a challenging field, and you need to be very aware of what you’re doing as a computer repair technician. People will eventually face problems with their computers,

FreePBX Integration

FreePBX & RepairDesk: Making Incoming Calls Informed!

What does your team normally ask when customers call at your store? “How can I help you?” “Do you have anything to repair or upgrade?” “Can I help you with

Grow your phone repair business with our repair shop software

Guide to Start and Grow Your Phone Repair Business in 2020

Are you planning to start a cell phone and computer repair business? Welcome to the million-dollar phone repair industry, you’re gonna love it!  Putting your mind straight that you are

Customer Interaction

Top Psychology Tips to Make Every Customer Interaction Fantastic

'Sell the Problem you solve, not the product'. You'll find this phrase said by sales strategists all over the world as they explain the importance of psychology in any repair

Web Release Notes: Respond to Customer Queries Instantly

At RepairDesk, we always prioritize working on the user-suggested improvements. In our latest release, we’ve added a new integration along with highly-requested changes in our web app. Get the details

How Computer Repair Doctor (Cleveland) Got More Control over their Business with RepairDesk

Computer Repair Doctor (Cleveland) has been in business since 2017. The owner, Alex Marini Garvin, stayed onboard with Computer Repair Doctor’s in-house software to manage his franchise store until the

Why your repair store needs a PBX system RepairDesk Blog

Why your repair store needs a PBX system

Whether you’re a small repair business or an established one, a PBX system will undoubtedly be great for your store. Repair stores get a lot of inquiries over the phone,

KPI Dashboard feature in your repair shop software

KPI Dashboard – One Screen Reports All Your Sales

Every repair business owner wants to stay informed about how their business is doing, right? That's how we know how much y'all love RepairDesk reporting. It keeps track of everything;

Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"


14 days Free Trial - No credit card required