Need help? Give us a call: (312) 313-1737

How to Sign Up Customers for Loyalty Program

RepairDesk Blog > Blog > Business Tips > How to Sign Up Customers for Loyalty Program
How to Sign Up Customers for Loyalty Program

How to Sign Up Customers for Loyalty Program

Everyone likes getting free stuff and customers in the US are no different. People love to do business with stores that they trust. If they trust you, they sign up for your loyalty program. That’s customer retention for you. A healthy thing for all businesses. But if you are being sneaky on your customers and luring them into signing up for your customer retention programs, they’ll be wary of you. You can’t just ask people to sign up for your loyalty program and expect them to do so. There is a proper way of boosting your sales with loyalty program and that’s precisely what we’ll be discussing today.

Getting customers on board your Loyalty Program

Sign up RepairDesk Loyalty ProgramThe Wrong Way

So, you have installed a brand-new repair store POS software and you are all set to make loyal customers. How you do it? You simply ask your customers to sign up for your loyalty program, right? But what happens when you ask them? You find most of them are reluctant. They are either in a hurry or don’t want to depend on a single store. It’s natural. This way doesn’t work that well. So, we can call it the wrong way.

The Right Way

In business, we can’t push people to join our programs. We need to educate them about their benefits and leave them there. They will join on their own if they like. People like to follow trends. If everyone is doing something, people will trust it to be okay. So, knowing that, here is how you ask customers to sign up for your loyalty program.

Let’s suppose you run a computer repair store. A customer comes up to the checkout counter and you scan the products they want to buy using your computer repair shop software. You process the payment and just before printing the invoice you ask them how they want to pay you. Usually, this question is to determine whether your customer will be using a credit card or paying through cash. But it can be used to get them onboard your loyalty program. Here is how you do it.

How to get customers for loyalty programThe Dialogue

You: Hi thank you for shopping at our store. Will you be paying through loyalty points or is it going to be cash?

Customer: How do you get loyalty points?

You: You sign up for our loyalty program and with every item you purchase, you get loyalty points. You can use these loyalty points to pay for your shopping later. Everyone does that these days. It’s like our alternative currency.

Customer: I’d like to sign up for your program.

You: Sure, I’ll add you to our loyalty program. We’ll need your phone number and email so we can notify you about the loyalty points you earn and redeem. We also have a customer portal where you can check your loyalty points.

Customer: Sounds great, here are the details.

You: Thank you. I will make your current bill based on your newly signed up loyalty program so you get some loyalty points from this purchase too.

Customer: Thank you.

Final Words

And there you go. You have a happy customer who signed up with your loyalty program. The way it all happened made the customer trust you. It also made them think that it was their own decision to join the program. This was the right way of getting people on board your loyalty program. We hope it helps you with your repair store.

If you are unaware of RepairDesk’s newly launched best loyalty program, please be informed that it’s available with our Enterprise Plan. Learn how you can retain your repeat customers and drive more sales with its amazing tools. You can have your current subscription upgraded to the Enterprise plan by filling out the form below.

Recent Posts

Two-way email in our computer repair shop software

Communicate with Your Customers via Two-Way Email

Every businessman knows that communication is the key to customer satisfaction. And every cellphone and computer repair shop owner has the idea of how tiresome this communication part can get. 

Modify anda upgrade computers at your computer repair shop

Why You Should Look to Modify Computers at Your Computer Repair Shop

Computer repair shops are currently looking at a changing business landscape in 2020. To keep up with the trends, it is essential that computer repair stores improve their services and

Small business can go big with our computer repair shop software

How to Scale Your Small Business to a Big Repair Venture

Every repair business starts small. That being said, not every small business makes it big. Why? Because it takes more than basic repair skills for a local repair service provider

RepairDesk iPad release notes v5.5

iPad Release v5.5: Custom Fields & Two-Factor Authentication

RepairDesk's new iPad Release v5.5 is now live! With this new release, we bring some improvements to our iPad app and put it on parity with features from our web

Phone Geeks and our computer repair shop software

Why Phone Geeks Use RepairDesk to Manage their Multiple Repair Stores

Growing his repair business, Phone Geeks, from one to three store locations within three years and running the places with a total of six employees, Muhammed Yadak is doing something

4th of July

4th of July Marketing Ideas for Your Computer Repair Store

America's Independence Day is almost here, and while the novel COVID-19 has certainly changed the lives of people everywhere, many are still planning to celebrate the big day: the 4th

Sell used phones with our cellphone repair shop software

Tips for Selling Used Phones at Your Cell Phone Repair Shop

Do you buy and sell used phones at your cellphone repair shop? Are you looking for ideas to make the most out of these second-hand device sales? If so, you

RepairDesk Roundup June 2020

RepairDesk Round-up – June Edition

It’s the end of June, and we wanted to get in touch with you on all the things we’ve done so far. RepairDesk has come a long way since the

Cybertek is growing with our computer repair shop software

How Cybertek Computer Repair is Growing with RepairDesk

Ready to celebrate the first anniversary of Cybertek Nambour, our friend Adam Donovan is growing his successful repair business by opening a second store in Mooloolaba, Australia. His repairs have

Best computer accessories to sell with our computer repair shop management software

Best Laptop and Computer Accessories to Sell in 2020

2020 has been a dramatic year so far and unlike anything we’ve ever seen. Its roller coaster ride is not over yet and people are trying to adjust. While many


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required