Need help? Give us a call: (312) 313-1737

Introducing the Ticket Counter Display

RepairDesk Blog > Blog > Uncategorized > Introducing the Ticket Counter Display
Introducing the Ticket Counter Display

Introducing the Ticket Counter Display

The RepairDesk team has recently launched a brand-new feature that is sure to add a lot more value to repair store owners. We’re happy to introduce the Ticket Counter Display – an exciting new repair queue management system for your business. Use it to keep customers and technicians informed on the status of existing repair jobs.

This new feature enhances the customer experience of your repair store, making it a lot more convenient for them to learn about their repairs and avoid long queues. Much like our Customer Facing Display, this new queue management system gives customers and technicians information on their repair jobs and the store’s repair queue. You’ll be able to see what repair jobs are currently in line, what their status is, and how many you’ve processed, among other things. This information can be posted either on a large TV display, or on a repair store’s website, and integrates directly with your repair shop software to provide real-time updates.

Features of the Ticket Counter Display

The Ticket Counter Display has a number of uses that can help improve your repair store experience. Some of the things that it does are as follows:

  • Shows your current repair queue on a TV screen or on your website directly.
  • Lets your customers and technicians know the repair jobs that are currently being processed in real-time.
  • Allows you to advertise your company logo, discount offers and even play YouTube videos on a continuous loop.
  • Displays any repair ticket’s status in your repair store waiting area or on your website.
  • Gives you at-a-glance info on your repair ticket times to identify staff productivity.

The Ticket Counter Display works with any Chromecast-enabled TV, allowing you to stream directly on to it. You can even customize it to show the fields and columns you wish to show. This makes it a great choice to keep your customers informed on their ticket status, or to let your technicians know what jobs they have in their pipeline. If you’d like to know more, check out our Knowledge Base article to learn how to set it up.

If you’d like to try out RepairDesk, we’d highly recommend starting your free 14-day trial today. RepairDesk brings in lots of new features and improvements all the time that add really make it easy for you to run your repair store successfully. If you’ve already signed up for a trial account before, no problem; you can always restart your trial right here.

Sign up with RepairDesk and take your repair business to the next level!

Sign Up for a 14-day FREE Trial!

Recent Posts

Cellphone-Repair-Shop-Software

Different Streams of Revenue in the Cellphone Repair Industry

Owning a cellphone repair shop does not mean that you should stay limited to repairing cellphones only. There are many opportunities for earning in the repair industry to stay ahead

POS-software

The 10 Commandments of Cell Phone Repair Business: Part 1

Once upon a time, there was a humble community of cellphone repair shop owners. They had families, kids and dreams of having it all. But burning the midnight oil doing

RepairDesk-Why-Small-Cell-Phone-Repair-Shops-Are-Unable-to-Grow-Blog-Banner

Why Small Cell Phone Repair Shops Are Unable To Grow

Any business that wants to sustain itself knows that growth is essential. But sometimes, it might not be all that easy to branch out. Repair shops often face trouble when

repairdesk-cell-phone-repair-shop-pos1

5 Reasons You Should Apply For A Cell Phone Repair Shop Loan Right Now

Most cell phone repair shop owners do not have the funds to invest and grow their business. Since their credit scores are generally poor, they are often rejected by banks

RepairDesk-Best-Location-for-Your-Next-Repair-Shop-Blog-Banner

Learn How to Choose the Best Location for Your Next Repair Shop

Any business will tell you that location is very important. This holds true for repair shops as well. Whether you're repairing cell phones or fixing computers or just doing general

RepairDesk-Best-Cell-Phone-Parts-Suppliers-Blog-Banner

The Best Cell Phone Repair Parts Suppliers in the United States (Updated for 2021)

Cell phones are a major part of almost every person's daily life. We rely on them a lot for all sorts of things, be it productivity, entertainment, or communication. And

cell-phone-repair-shop-POS

THIS Is How Your Cellphone Repair Shop Can Score A School District Contract

You’ve often read on cellphone repair shop POS Facebook groups and sub-Reddits that a certain shop owner repairs 50 devices a week because he has a contract with a school.

RepairDesk 6 ways how process automation helps save money blog banner

6 Ways in Which Process Automation Can Help Your Repair Shop Save Money

Today's repair shops have a lot to deal with – fixing devices, ordering stock, scheduling appointments, contacting customers, managing bookkeeping, and so much more. It often gets overwhelming, easily taking

RepairDesk how to build relationships for your repair store blog banner

Building Relationships is Key for Every Repair Store

Relationships are important for every kind of business. They help you to sustain, thrive, and grow if you work on them correctly. That's the nature of business – you're always

Cell-phones

The Best Diagnostic Software to Test Cell Phones

Whether you deal in cell phone repairs only or sell refurbished phones too, investing in mobile diagnostic software is a good idea. With repairs, it gives you and your customers


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required