Need help? Give us a call: (312) 313-1737

Here is What the Right POS Software Can Get Your Repair Store in 2020

RepairDesk Blog > Blog > Business Tips > Here is What the Right POS Software Can Get Your Repair Store in 2020
Here is What the Right POS Software Can Get Your Repair Store in 2020

Here is What the Right POS Software Can Get Your Repair Store in 2020

A new decade is going to start and we are busying ourselves again in making New Year resolutions based on our ideas. Repair store owners must be having thoughts like how can I boost sales in 2020 or how can I keep the repair technicians motivated throughout the year so they can complete more repair jobs in less time. Truth be told, it’s all about management and what could manage your store better than a quality POS software designed just for repair stores? We believe that before deciding further goals, repair store owners must step back and re-evaluate the current condition of their repair store’s growth.

To streamline processes and propel the business forward in the New Year, ask yourself the following questions:

  • Did you lose too many sales waiting for your old Windows-based POS to reboot?
  • Did you find it hard to keep track of staff targets, work orders, writing everything down with pen and paper?
  • Did you feel stressed-out with your old cash register?

If you’ve answered yes to any of these questions, you need a new POS software. Read below to have a handy checklist before you shop around for the best repair shop software in the market.

Increase Customer Engagement

One of the most helpful features in today’s point-of-sale systems is handling large amounts of work orders that can then be separated into different categories for easy understanding. RepairDesk is a quality POS system for repair stores that allows you to filter out the repair jobs based on their statuses, give reminders about due dates, send due payment reminders, and notify customers at every step of their repair journey.

Offer Faster Checkouts

You only have fleeting five minutes to move your customers through the checkout line before they abandon their purchases and leave your store. We know your hectic schedules and busy routines. Therefore, opt for the system that processes work orders in the minimum expected time. Your customers expect the checkout process to be quick and easy and feel frustrated when the counter is occupied. As your business grows and becomes more popular, it’s essential to take steps to maximize efficiency and keep your checkout lines short.

Try installing a dedicated Customer Facing Display to make customer add their details by themselves. Process orders with more accuracy and have customers sign off on their work orders digitally. To show customer’s acceptance before or after a repair job is completed, a dedicated display is the perfect companion to streamline the checkout process at your repair store with ease.

Run Smart Marketing Campaigns

If your POS software includes a dedicated marketing module, choose it right away! It enables store owners to track customer’s buying behavior, create customer profiles, and identify their most valuable clients. With this feature, you can build loyalty and reward programs, personalize communication, and create other marketing campaigns to make a lasting impression on your customers.

RepairDesk offers a marketing automation tool to set up user-friendly and beautifully designed follow-up emails to check if the customer is satisfied with a repair or not. Set Target audience and ask them for a review or offer discounts on selected accessory range.

Give Real-Time Updates

Receive live performance metrics related to employee tasks, sales records, stock levels, paid invoices, and customer updates from your cellphone repair POS software to maximize your management efforts. Showing your staff how to view and use these metrics will help your managers spend less time in daily tasks, and your servers will operate the front-of-house without any issue.

RepairDesk’s reporting dashboard keeps you informed about all store locations, gives complete visibility regarding employee productivity, maintains a log of inventory items, and updates you regarding every vital thing that’s going on in your business.

Seamlessly Connect with Third-Party Integrations

The latest addition to the modern point-of-sale systems that all retailers should pay close attention to is Third-party integration. Get a system that gives you the flexibility to adapt advanced payment options, connects with other apps, and overall presents an all-in-one solution. Some of the integrations that can help your repair business grow are:

  • Accounting Integrations (QuickBooks, Xero, etc.)
  • Payment Processing integrations (PayPal, Tyro, etc.)
  • Marketing & SMS Integrations (SMS Global, Clickatell, etc.)
  • Printing Integrations (Google Cloud Print, PrintNode, etc.)

Try RepairDesk for FREE today and enjoy more than 40 integrations within your single cellphone repair POS software and grow your business exponentially in the upcoming year – 2020. Let’s plan and join hands to achieve a collective goal of your repair business success! Sign up and get started.

Sign Up for a 14-day FREE Trial!

Recent Posts

waterproofing water damage understanding smartphones RepairDesk blog

Understanding Waterproofing and Water Damage on Smartphones

Water damage is an all-too-common occurrence with phones these days. Smartphones often get exposed to water at some point during their life, and when that happens, it's always a pain.

The-Smartphone-Medics-RepairDesk-Jeff-Sandridge-1

How Jeff Sandridge’s The Smartphone Medics Hit The $1 Million Mark In 2020 During A Pandemic

After closing 2019 at $700,000, Jeff Sandridge of The Smartphone Medics decided it wasn’t enough. He wanted to do more – repair more devices, sell more units, do more for

gaming pc playstation ps5 xbox series x blog banner RepairDesk

How PC Gaming Continues to Dominate Against the PS5 and Xbox Series X

PC gaming has long reigned as the champion of gamers everywhere. PCs have been the preferred system to own simply because of the raw power they hold over consoles. PCs

Subscription Billing

5 Ways to Boost Sales with Subscription Billing

In today's super-competitive repair market, technological advancements are unleashing new doors of innovation. Keeping with this pace of new releases, people are regularly searching for the latest cellphones, making upgrades

RepairDesk top malware removal software computers 2021 blog

The Top Malware Removal Software for Computers in 2021

Malware is a dangerous threat to any computer system. Whether you're running Windows or macOS or any distribution of Linux, you will need protection from some of the most egregious

Is the Under-Display Camera the Future of Smartphones? RepairDesk Blog

Is the Under-Display Camera the Future of Smartphones?

Innovation in the smartphone industry has been booming for the past couple of years. We went from including fingerprint sensors and facial recognition to having in-display fingerprint readers and folding

Shipping Rate Changes

Shipping Rate Changes in 2021 & How to Prepare for It!

Understanding your business’s cost structure and choosing the right strategy are crucial steps toward achieving your profit goals. Many pricing plans exist, which is why it may be wise to

Trends and Predictions

Trends and Predictions: What lies ahead for Repair Businesses in 2021?

If there’s one thing that we learned in 2020, it is the fact that the world can still be very unpredictable. Who’d have thought that there will be a pandemic

computer-repair-repairdesk

The Best Software And Tools For Computer Repair

If you’re in the computer repair business, you know how the daily grind goes. The task of dealing with a large number of daily tickets on Windows reinstalls, data recovery,

Samsung Galaxy S21 Leaks

Samsung Galaxy S21 Leaks: Here’s What to Expect! 

Samsung has big launch plans to unveil in 2021. Those exciting launches include expanding their foldable lineup and making the devices "more accessible." Making the new phones more accessible is likely


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required