Need help? Give us a call: (312) 313-1737

Why Does Your Cell Phone Repair Store Need an Employee Handbook?

RepairDesk Blog > Blog > Business Tips > Why Does Your Cell Phone Repair Store Need an Employee Handbook?
Why Does Your Cell Phone Repair Store Need an Employee Handbook?

Why Does Your Cell Phone Repair Store Need an Employee Handbook?

Generally, having a policy manual or an employee handbook is a good practice for your cellphone repair business. There are certain guidelines and procedures, from a legal, professional and employee relations standpoint, that can be addressed efficiently by creating an employee handbook. The handbook for your cellphone repair store can be as brief or as detailed as needed, but a well-written manual can save you more than one work-related headache. Here are some reasons that will help explain why your organization should have an employee handbook:

It helps ensure key company policies are communicated

Having written policies gives you the chance to clearly deliver your expectations to employees and setting out your rules & standards. Additionally, a well-written handbook provides employees with a clear understanding of their responsibilities, educates staff about what they can expect from management, and what actions will result in breaking the rules laid down. If you want your employees to comply with company culture and follow rules, having a handbook is a way to go.

Showcases the benefits you offer

A well-put together benefits package highlighted in a document can help you retain your best and most hardworking employees, so be sure they know about your full series of offerings by communicating these in the handbook. Highlight the positives, and you’ll encourage loyalty and enthusiasm in the workplace, and your employees will be more motivated to continue working with you.

Helps you deal with lawsuits

One of the most helpful documents that you can provide your attorney or third-party investigator in case of any legal enquiry will be a copy of your policies. A compliant and thorough employee handbook will help show that the organization had policies and practices in place that it expects every employee to abide by. The employee’s signed acknowledgement page at the end of the document will show that they had the opportunity and time to familiarize themselves with the organization’s procedures, thus removing key liabilities from your company in case of any litigation issues.

Saves time and improves productivity

The handbook saves a lot of time on your personnel or administration team. Documented rules and procedures in the handbook save your managers time from explaining the same policies over and over again to new employees joining and to others. This, in turn, helps boost productivity under your guidelines, which means you get to serve your customers better and keep everything running smoothly.

 

Creating an employee handbook can seem like a daunting task, but as mentioned above, having one complete set of rules in a single handbook brings many benefits. Strengthen your professional environment by making sure your employee handbook contains every essential policy. But if you don’t have an employee handbook yet, no worries! RepairDesk presents a FREE template of an employee handbook that lists all the necessary items you need to include as well as some optional, but recommended, things to run your cellphone repair store smoothly.

Enjoy using the world’s 1st iPad POS solution for cell phone repair business.

Download RepairDesk’s iPad app now!

RepairDesk makes your life easier by helping you manage your work effortlessly and with just a few clicks. From creating repair tickets to inventory management, we have everything that you need to run a cellphone repair shop. Get a FREE trial of our all-in-one POS software and see it for yourself!

Sign Up for a 14-day FREE Trial!

Recent Posts

How Field Technicians Can Benefit from a Field Service Mobile App

How Field Technicians Can Benefit from a Field Service Mobile App

Field service is a form of repair that’s been around for quite some time now, and field technicians require updates in technology to make their work more efficient. Visiting someone’s

Computer Repair Business

5 Actionable Ideas to Promote Your Computer Repair Business

You know what you're doing when it comes to repairing a damaged device. Be it upgrading the hardware of an old computer or software installation in the brand-new systems. Even

8 mistakes every computer repair technician needs to avoid

8 Mistakes Every Computer Repair Technician Needs to Avoid

Computer repair is a challenging field, and you need to be very aware of what you’re doing as a computer repair technician. People will eventually face problems with their computers,

FreePBX Integration

FreePBX & RepairDesk: Making Incoming Calls Informed!

What does your team normally ask when customers call at your store? “How can I help you?” “Do you have anything to repair or upgrade?” “Can I help you with

Grow your phone repair business with our repair shop software

Guide to Start and Grow Your Phone Repair Business in 2020

Are you planning to start a cell phone and computer repair business? Welcome to the million-dollar phone repair industry, you’re gonna love it!  Putting your mind straight that you are

Customer Interaction

Top Psychology Tips to Make Every Customer Interaction Fantastic

'Sell the Problem you solve, not the product'. You'll find this phrase said by sales strategists all over the world as they explain the importance of psychology in any repair

Web Release Notes: Respond to Customer Queries Instantly

At RepairDesk, we always prioritize working on the user-suggested improvements. In our latest release, we’ve added a new integration along with highly-requested changes in our web app. Get the details

How Computer Repair Doctor (Cleveland) Got More Control over their Business with RepairDesk

Computer Repair Doctor (Cleveland) has been in business since 2017. The owner, Alex Marini Garvin, stayed onboard with Computer Repair Doctor’s in-house software to manage his franchise store until the

Why your repair store needs a PBX system RepairDesk Blog

Why your repair store needs a PBX system

Whether you’re a small repair business or an established one, a PBX system will undoubtedly be great for your store. Repair stores get a lot of inquiries over the phone,

KPI Dashboard feature in your repair shop software

KPI Dashboard – One Screen Reports All Your Sales

Every repair business owner wants to stay informed about how their business is doing, right? That's how we know how much y'all love RepairDesk reporting. It keeps track of everything;


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required