Need help? Give us a call: (312) 313-1737

Release Notes v4.2: Introducing Custom Fields on iPad!

RepairDesk Blog > Blog > Release Notes > Release Notes v4.2: Introducing Custom Fields on iPad!
Release Notes v4.2: Introducing Custom Fields on iPad!

Release Notes v4.2: Introducing Custom Fields on iPad!

Improvements:

Add Custom Fields

Following the change seen recently in our web app, our new custom fields functionality in the iPad POS Register allows you to create new fields for device type, color, notes or any other parameters to customize your workflow according to your business needs. Whatever repair business you are running, be it computer repair, watch repair, jewelry repair, musical instruments repair, bicycle or electronics repair, RepairDesk will be the best fit for you.

This improvement will also allow your employees to manage their operations with the ease of customization and get more clarity on their job roles.

The following three types of custom fields can be created using RepairDesk:

  • Text Field
  • Dropdown
  • Checkbox

To learn more about the improvement, read out knowledge-base article on How Custom Fields Work on iPad POS Register App?

 Upload Pre/Post Images from POS

We have made it quite simple and easy for you to upload pre- and post-repair device images using the iPad camera or by choosing photos from your gallery while creating a repair ticket from your iPad. For a seamless workflow, you can capture and upload images on the go while creating a repair ticket.

Hit the link for more details: How to Upload Pre- & -Post Repair Images from iPad?

 View Invoice Triggers

We have implemented the following triggers for invoices on the iPad app in accordance to our web app:

Module Configuration 🡪 Invoices

  1. Can’t edit invoice when generated
  2. Admin/employee must add customer information before creating an invoice

Module Configuration 🡪 Tickets

  1. Can’t edit ticket once an invoice is generated
  2. Close ticket once invoice is generated

Manage Security Checks 🡪 Admin Access Pin Required

  1. Give Refund

Roles and Permissions 🡪 Invoices

  1. Apply discount
  2. Change price and tax
  3. Add payment
  4. Repayment of invoice
  5. Show customer details

**As the customer details can’t be edited from an iPad, only the access trigger is applied

  1. Email invoice

**If the user does not have permission for this action, the email option will be disabled

  1. Create a new invoice
  2. Print

For more details, refer to our comprehensive guide here: Which POS Triggers are Replicated from Web to iPad?

Trigger for Employee Tipping

On some of our customers’ request, we have added a trigger to turn OFF/ON employee tipping while making payments through the Square app. By default, the trigger will be ON.

release notes

Display “Assigned To” Field

This improvement allows you to check the ticket assignee. At the top of the ticket details view, we have added a label to display employee name to whom the ticket is assigned.

Bug-Fixes:

  • Whenever a ticket was converted to invoice from the iPad POS Register app, tax shown against the tax class in tax report was not correct. The issue has been fixed now and you’ll have error-free tax values.
  • Duplicate tickets were being created from the iPad POS Register app. We have fixed the problem and now the tickets will not duplicate in case your internet connection is lost.
  • When a trade-in item was refunded from the iPad, its status remained ‘sold’ on the web app. With this bug-fix, the status of trade-in item refunded from an iPad will change to “In Stock” on the web app as well.
  • A lot of customers were having trouble in setting up their PayPal account while processing payments via PayPal. The bug no longer exists and PayPal payments will now run smoothly.

Enjoy using the world’s 1st iPad POS solution for cell phone repair business.

Download RepairDesk’s iPad app now!

RepairDesk makes your life easier by helping you manage your work effortlessly and with just a few clicks. We have everything – from creating repair tickets to inventory management and more. Get a FREE trial of our all-in-one POS software for your cellphone repair store and see it for yourself!

Sign Up for a 14-day FREE Trial!

Recent Posts

How Field Technicians Can Benefit from a Field Service Mobile App

How Field Technicians Can Benefit from a Field Service Mobile App

Field service is a form of repair that’s been around for quite some time now, and field technicians require updates in technology to make their work more efficient. Visiting someone’s

Computer Repair Business

5 Actionable Ideas to Promote Your Computer Repair Business

You know what you're doing when it comes to repairing a damaged device. Be it upgrading the hardware of an old computer or software installation in the brand-new systems. Even

8 mistakes every computer repair technician needs to avoid

8 Mistakes Every Computer Repair Technician Needs to Avoid

Computer repair is a challenging field, and you need to be very aware of what you’re doing as a computer repair technician. People will eventually face problems with their computers,

FreePBX Integration

FreePBX & RepairDesk: Making Incoming Calls Informed!

What does your team normally ask when customers call at your store? “How can I help you?” “Do you have anything to repair or upgrade?” “Can I help you with

Grow your phone repair business with our repair shop software

Guide to Start and Grow Your Phone Repair Business in 2020

Are you planning to start a cell phone and computer repair business? Welcome to the million-dollar phone repair industry, you’re gonna love it!  Putting your mind straight that you are

Customer Interaction

Top Psychology Tips to Make Every Customer Interaction Fantastic

'Sell the Problem you solve, not the product'. You'll find this phrase said by sales strategists all over the world as they explain the importance of psychology in any repair

Web Release Notes: Respond to Customer Queries Instantly

At RepairDesk, we always prioritize working on the user-suggested improvements. In our latest release, we’ve added a new integration along with highly-requested changes in our web app. Get the details

How Computer Repair Doctor (Cleveland) Got More Control over their Business with RepairDesk

Computer Repair Doctor (Cleveland) has been in business since 2017. The owner, Alex Marini Garvin, stayed onboard with Computer Repair Doctor’s in-house software to manage his franchise store until the

Why your repair store needs a PBX system RepairDesk Blog

Why your repair store needs a PBX system

Whether you’re a small repair business or an established one, a PBX system will undoubtedly be great for your store. Repair stores get a lot of inquiries over the phone,

KPI Dashboard feature in your repair shop software

KPI Dashboard – One Screen Reports All Your Sales

Every repair business owner wants to stay informed about how their business is doing, right? That's how we know how much y'all love RepairDesk reporting. It keeps track of everything;


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required