Running a musical instruments repair store is a labor of love and fun but let’s face it, there can also be a lot of hard work in keeping everything together! One big reason is that musical instruments are a bit different than any other inventory items and products. Their serial numbers need to be tracked, they require upgradations & repairs that involve a certain degree of delicacy and, and also sometimes they get rented out.
This is where the need for a musical instruments repair software rises. It’s a great idea to invest in a system that helps your repair technicians streamline repairs, track orders, search for inventory and much more! So, here are some of the reasons why getting a musical instruments repair software can help your business.
Better Tasks Sequencing
Just like any other repair store, musical instrument repair technicians also have a task schedule that they should maintain. Every morning, after checking-in into your music store, you would love to see if all of your tasks are lined up and aligned for the day. All the team members work on their tasks one by one, notify others on completing them, and move on to the next one.
An ideal musical instruments repair shop software that schedules team task and helps them update it, cuts down a lot of time. Adding internal notes, customer notes and other relevant details on the same page keeps everyone connected.
Another most important feature of the musical instruments repair software is how better it carries internal and external communication. If you are dealing with a big team, technicians are able to receive much more detailed instructions, complete with any attachments that may help them in their repairs. It’s also easier for them to notify others of the status of the repairs, put down any comments related to it, and update everyone.
These improvements aren’t just limited to your internal workflow either. Customers can also be notified of the progress of their repairs and can be automatically informed to collect their musical instruments once they have been repaired.
Faster Checkout Process
When it comes to billing & payment, nobody likes long queues to wait. And you can achieve a seamless checkout process by having the right musical instruments POS system at hand. You’ll be able to pull up the ticket for the repair easily, collect your due payments, and easily retrieve the repaired item from wherever you stored it by referencing the location mentioned in the ticket.
RepairDesk offers multiple payment channels and a bunch of payment integrations, such as PayPal, TSYS, Square, etc. to choose from. It is all about convenience that you offer your customers at the time of accepting payments.
Precise Repair Tracking
Having a musical instruments repair software at your repair store brings a lot of other benefits along with keeping a log of all the actions performed on a repairing device. It allows you to keep an eye on the whole flow and helps you in never missing any details. And we all know that keeping a record of your repair history is a lot easier on software than it is with physical records. Not only it will help in cutting down on resources and labor, but you’ll also be able to search up your logs much faster and find the precise information that you’re looking for.
Happier Customer Relationships
Musical instruments repair software can also help in building better relationships with your customers. Saving a customer profile with details will allow you to follow up with them on their repairs, and you can even familiarize yourself with their issues based on their previous history in your logs. If you have any promotions and discounts coming up, you can spread out that too through good software.
Your musical instruments repair software plays a great part in striking the right chord with your customers. Sending promotional material, discounts, newsletters, and other content can do wonders for your business and cultivating a healthy clientele.
Breathe new life into your musical instruments repair business with RepairDesk, the world’s best repair management software. Track & monitors repair jobs, stay on top of inventory & manage multiple stores on a single platform. RepairDesk provides complete transparency in all sets of operations, gives comprehensive details about your work orders and generates an analysis report that enables the organization to forecast and make better business decisions.
RepairDesk makes your life easier by helping you manage your work effortlessly and with just a few clicks. We have everything – from creating repair tickets to inventory management and more. Get a FREE trial of our all-in-one POS software for your cellphone repair store and see it for yourself!