Need help? Give us a call: (312) 313-1737

Top Retail Trends: Reshaping Future of the Retail Industry

RepairDesk Blog > Blog > Business Tips > Top Retail Trends: Reshaping Future of the Retail Industry
Top Retail Trends: Reshaping Future of the Retail Industry

Top Retail Trends: Reshaping Future of the Retail Industry

With the technology outspreading its wings all over the world, a lot is shifting in the retail business. Stores are changing, new technology is emerging, retail space is shrinking, retail trends are improving, phones are getting increasingly popular to buy pretty much everything, and with consumers surrounded by new tech and innovations in their everyday lives, they expect this to be reflected in their retail experience too.

In fact, according to a Mordor Intelligence report, in 2017, the global retail industry was valued at $23,460 billion and is expected to touch $31,880.8 billion by 2023. As said,

The tech comes last, the customer comes first, and you are the magic in the middle.

We’ve highlighted five big retail trends that promise to help retailers see, how these trends are making a difference in shopping experiences this year.

Online – Offline, Both in Action

Most consumers spend a lot of time on the Internet. They use it to search for products, read reviews, and find stores, so if you aren’t online, you’re essentially invisible. On the other hand, retailers that do have an online presence and are finding ways to deliver experiences across multiple channels should see the web not as a threat, but an ally. Yes, some consumers are turning to e-commerce to complete purchases, but studies have shown that more people actually end up buying offline.

In other words, you should be there for your customers no matter where they are or what device they’re using, and you should provide an excellent experience as your shoppers switch from one channel to the next.

Omnichannel Approach

Shoppers these days are no longer using just one channel, and neither should you. In order to keep up, retailers must find ways to serve customers across all these channels and devices. This can be done by offering online to offline services such as click-and-collect, in-store pickups/returns and more.

One way to do this is to measure any increase in online sales where you have a physical location. Look at your e-commerce analytics and see how much traffic or revenues are generated from locations where you have a brick and mortar presence. In the new order of things, there will be no such thing as in-store sales or e-commerce; it will all just be commerce.

Localization

Another emerging trend in the industry is localization which is driving the industry’s growth. Localization and personalization will continue to accelerate in 2019 with more and more retailers looking to establish brand distinction through an enhanced and personalized in-store experience, bringing together the best of the digital and physical worlds along four key dimensions: openness, coordination, connectedness, and intelligence.

Autonomous Checkout

Self-checkout terminals are getting more attention among all the other retail trends. It allows integrating customers as active co-producers into a retailer’s business processes. They have enjoyed increasing popularity in the past years since they allow saving costs and increasing customer satisfaction.

The technology creates an opportunity for brick-and-mortar retailers to develop an in-store experience worth having. RepairDesk here provides you a self-check-in widget that allows capturing customer digital signature and device information.

Mobile POS

Today’s connected consumers love to have a personal shopping experience that can only be met when salespeople are no longer tied to the cash register and counter. With mobile and cloud access to all core point of sale and customer service functionality, in-store staff can convert more sales without leaving the consumers side.

Enjoy using the world’s 1st iPad POS solution for cell phone repair businesses with RepairDesk.

Download RepairDesk’s iPad app now!

RepairDesk makes your life easier by helping you manage your work effortlessly and with just a few clicks. We have everything – from creating repair tickets to inventory management and more. Get a FREE trial of our all-in-one POS software for your cellphone repair store and see it for yourself!

Sign Up for a 14-day FREE Trial!

 

Recent Posts

cell phone repair

5 Places to Network or Ask Questions for Cellphone Repair Store Owners

The Internet is a massive resource of knowledge and information where you can find virtually any debate, any answer, and almost anything you can think of. Whenever we come across

release notes v4.4

Release Notes v4.4: Get Alphanumeric Keypad for Passcodes!

The RepairDesk's iPad POS Register app has recently been updated to v4.4 on the App Store. This update brings improvements and bug fixes to our iPad platform, making things a

Computer Repair Store

4 Handy Tips on Relocating Your Cellphone or Computer Repair Store

Are you thinking about shifting your computer repair store to a new location that has better access to your customers? Or have you expanded your business, and are looking for

Release Notes v4.3: Get iPad POS Register App with RepairDesk Lite+

Improvements: RD Lite+ We are happy to announce the official support for RepairDesk Lite+ with the latest version of our iPad POS Register app. Following our upgrade to the RepairDesk

RepairDesk Lite+

Introducing RepairDesk Lite+ starting at $35/month!

Get unchallenged control over your business with the launch of our exciting new plan – RepairDesk Lite+ 🔥🔥 RepairDesk Lite+ offers the most advanced tools of the cellphone & computer

RingCentral

RingCentral & RepairDesk – Coming Together!

So your business is growing and everything is going right; repair jobs are coming in, your inventory is stocked well, cash is flowing, and you’re starting to see good profits

cellphone repair shop

The Best Phone Systems for your Cellphone & Computer Repair Shop

“Can you hear me now?” That’s one of the most frequently used phrases by almost everyone when phone calls go bad. But when it comes to small business phone services,

best practices

5 Retail Best Practices That Will Help You Succeed

Living in the modern era, many retailers are complaining about how their businesses are struggling in the midst of today’s competitive landscape when technology is evolving every day, fresh competitors

Integration with MobileSentrix Canada

RepairDesk Integration with MobileSentrix Canada in now LIVE!

RepairDesk always thinks about its customers first! So, here’s good news for all the merchants in Canada – All the cellphone repair shops & computer repair shops in Canada can

iPad Release Notes v4.2

Release Notes v4.2: Introducing Custom Fields on iPad!

Improvements: Add Custom Fields Following the change seen recently in our web app, our new custom fields functionality in the iPad POS Register allows you to create new fields for


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required


Point of Sale System
Designed for Repair Shops

It takes a lot to run a repair shop, you bring the passion & let us take care of everything!

Get your free trial account now!

Try for free Talk to us

No credit card required