Need help? Give us a call: (312) 313-1737

Top Retail Trends: Reshaping Future of the Retail Industry

RepairDesk Blog > Blog > Business Tips > Top Retail Trends: Reshaping Future of the Retail Industry
Top Retail Trends: Reshaping Future of the Retail Industry

Top Retail Trends: Reshaping Future of the Retail Industry

With the technology outspreading its wings all over the world, a lot is shifting in the retail business. Stores are changing, new technology is emerging, retail space is shrinking, retail trends are improving, phones are getting increasingly popular to buy pretty much everything, and with consumers surrounded by new tech and innovations in their everyday lives, they expect this to be reflected in their retail experience too.

In fact, according to a Mordor Intelligence report, in 2017, the global retail industry was valued at $23,460 billion and is expected to touch $31,880.8 billion by 2023. As said,

The tech comes last, the customer comes first, and you are the magic in the middle.

We’ve highlighted five big retail trends that promise to help retailers see, how these trends are making a difference in shopping experiences this year.

Online – Offline, Both in Action

Most consumers spend a lot of time on the Internet. They use it to search for products, read reviews, and find stores, so if you aren’t online, you’re essentially invisible. On the other hand, retailers that do have an online presence and are finding ways to deliver experiences across multiple channels should see the web not as a threat, but an ally. Yes, some consumers are turning to e-commerce to complete purchases, but studies have shown that more people actually end up buying offline.

In other words, you should be there for your customers no matter where they are or what device they’re using, and you should provide an excellent experience as your shoppers switch from one channel to the next.

Omnichannel Approach

Shoppers these days are no longer using just one channel, and neither should you. In order to keep up, retailers must find ways to serve customers across all these channels and devices. This can be done by offering online to offline services such as click-and-collect, in-store pickups/returns and more.

One way to do this is to measure any increase in online sales where you have a physical location. Look at your e-commerce analytics and see how much traffic or revenues are generated from locations where you have a brick and mortar presence. In the new order of things, there will be no such thing as in-store sales or e-commerce; it will all just be commerce.

Localization

Another emerging trend in the industry is localization which is driving the industry’s growth. Localization and personalization will continue to accelerate in 2019 with more and more retailers looking to establish brand distinction through an enhanced and personalized in-store experience, bringing together the best of the digital and physical worlds along four key dimensions: openness, coordination, connectedness, and intelligence.

Autonomous Checkout

Self-checkout terminals are getting more attention among all the other retail trends. It allows integrating customers as active co-producers into a retailer’s business processes. They have enjoyed increasing popularity in the past years since they allow saving costs and increasing customer satisfaction.

The technology creates an opportunity for brick-and-mortar retailers to develop an in-store experience worth having. RepairDesk here provides you a self-check-in widget that allows capturing customer digital signature and device information.

Mobile POS

Today’s connected consumers love to have a personal shopping experience that can only be met when salespeople are no longer tied to the cash register and counter. With mobile and cloud access to all core point of sale and customer service functionality, in-store staff can convert more sales without leaving the consumers side.

Enjoy using the world’s 1st iPad POS solution for cell phone repair businesses with RepairDesk.

Download RepairDesk’s iPad app now!

RepairDesk makes your life easier by helping you manage your work effortlessly and with just a few clicks. We have everything – from creating repair tickets to inventory management and more. Get a FREE trial of our all-in-one POS software for your cellphone repair store and see it for yourself!

Sign Up for a 14-day FREE Trial!

 

Recent Posts

RepairDesk

RepairDesk Inaugurates Engineering Office in Lahore

In a bid to promote Innovation and IT development in the region, RepairDesk has opened a new Engineering Office in Pakistan. The office is situated at the top floor of

web release notes

Web Release Notes: Take Notes When Offering Discounts!

The holiday season is just around the corner, and here at RepairDesk, we're hard at work to make sure your systems are firing on all cylinders during your peak sales hours.

FREE Social Media Banners for Computer Repair Shops

Are you a newbie in the repair business? Have you been trying out a lot to get noticed? Do you get cluttered up with other stuff and are not left

Cellphone Repair Business

Helpful Tips for Getting Your Cellphone Repair Business Online in 2020

Are you running a cellphone repair business with very little online appearance, or are thinking of entering the massive repair market in 2020 & winning over customers on the internet

RepairDesk Christmas Discount 2019

Christmas Discount – RepairDesk Offers Flat 25% OFF on Annual Subscriptions

RepairDesk has announced an amazing Christmas discount on yearly subscriptions of all ‘professional plan’ users. A massive 25% discount is being offered to all new customers signing up for the

Network Unlocking Websites

Get a List of FREE Network Unlocking Websites & Learn How to Fix Network-Locked Smartphones!

The cellphone market all over the world has become more competitive and emerging than ever, especially in the US. This is great news for consumers who have lots of choices

Local SEO

Get a FREE SEO Audit Report & Learn How Local SEO Brings In More Business

Did you know that 46% of all searches are based on local SEO? When a person searches for something online, chances are that they are looking for whatever is within

Free Social Media Banners

FREE Social Media Banners for Cellphone Repair Shops

Are you a cellphone repair shop owner with a tight budget and a busy schedule? Do you lead a smaller team whose tasks are all dependant on one another? Can

Employee Handbook

Download Free Employee Handbook for Your Cellphone or Computer Repair Store

An employee handbook is a short manual regarding what your repair technicians can expect from your repair store and what you expect from them. It lays down the sort of

RepairDesk Employee Handbook Blog Banner

Why Does Your Cell Phone Repair Store Need an Employee Handbook?

Generally, having a policy manual or an employee handbook is a good practice for your cellphone repair business. There are certain guidelines and procedures, from a legal, professional and employee


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required


Point of Sale System
Designed for Repair Shops

It takes a lot to run a repair shop, you bring the passion & let us take care of everything!

Get your free trial account now!

Try for free Talk to us

No credit card required