Need help? Give us a call: (312) 313-1737

Top Retail Trends: Reshaping Future of the Retail Industry

RepairDesk Blog > Blog > Business Tips > Top Retail Trends: Reshaping Future of the Retail Industry
Top Retail Trends: Reshaping Future of the Retail Industry

Top Retail Trends: Reshaping Future of the Retail Industry

With the technology outspreading its wings all over the world, a lot is shifting in the retail business. Stores are changing, new technology is emerging, retail space is shrinking, retail trends are improving, phones are getting increasingly popular to buy pretty much everything, and with consumers surrounded by new tech and innovations in their everyday lives, they expect this to be reflected in their retail experience too.

In fact, according to a Mordor Intelligence report, in 2017, the global retail industry was valued at $23,460 billion and is expected to touch $31,880.8 billion by 2023. As said,

The tech comes last, the customer comes first, and you are the magic in the middle.

We’ve highlighted five big retail trends that promise to help retailers see, how these trends are making a difference in shopping experiences this year.

Online – Offline, Both in Action

Most consumers spend a lot of time on the Internet. They use it to search for products, read reviews, and find stores, so if you aren’t online, you’re essentially invisible. On the other hand, retailers that do have an online presence and are finding ways to deliver experiences across multiple channels should see the web not as a threat, but an ally. Yes, some consumers are turning to e-commerce to complete purchases, but studies have shown that more people actually end up buying offline.

In other words, you should be there for your customers no matter where they are or what device they’re using, and you should provide an excellent experience as your shoppers switch from one channel to the next.

Omnichannel Approach

Shoppers these days are no longer using just one channel, and neither should you. In order to keep up, retailers must find ways to serve customers across all these channels and devices. This can be done by offering online to offline services such as click-and-collect, in-store pickups/returns and more.

One way to do this is to measure any increase in online sales where you have a physical location. Look at your e-commerce analytics and see how much traffic or revenues are generated from locations where you have a brick and mortar presence. In the new order of things, there will be no such thing as in-store sales or e-commerce; it will all just be commerce.

Localization

Another emerging trend in the industry is localization which is driving the industry’s growth. Localization and personalization will continue to accelerate in 2019 with more and more retailers looking to establish brand distinction through an enhanced and personalized in-store experience, bringing together the best of the digital and physical worlds along four key dimensions: openness, coordination, connectedness, and intelligence.

Autonomous Checkout

Self-checkout terminals are getting more attention among all the other retail trends. It allows integrating customers as active co-producers into a retailer’s business processes. They have enjoyed increasing popularity in the past years since they allow saving costs and increasing customer satisfaction.

The technology creates an opportunity for brick-and-mortar retailers to develop an in-store experience worth having. RepairDesk here provides you a self-check-in widget that allows capturing customer digital signature and device information.

Mobile POS

Today’s connected consumers love to have a personal shopping experience that can only be met when salespeople are no longer tied to the cash register and counter. With mobile and cloud access to all core point of sale and customer service functionality, in-store staff can convert more sales without leaving the consumers side.

Enjoy using the world’s 1st iPad POS solution for cell phone repair businesses with RepairDesk.

Download RepairDesk’s iPad app now!

RepairDesk makes your life easier by helping you manage your work effortlessly and with just a few clicks. We have everything – from creating repair tickets to inventory management and more. Get a FREE trial of our all-in-one POS software for your cellphone repair store and see it for yourself!

Sign Up for a 14-day FREE Trial!

 

Recent Posts

Computer Repairs

How To Expand Your Repair Business To Include Computer Repairs

Most cell phone repair shops start off catering to a certain niche. Their focus is to work on devices of a certain brand or type, and then slowly branch out

iPad POS Register

iPad Release Notes v4.0: Upload Pre- & Post-Repair Images

With the most recent improvements in our iPad POS Register app, you'll observe more stability, fast operation, and lesser bugs when you update your iPad app to the latest version

watch & jewelry repair business

Benefits of Using a POS For Your Watch & Jewelry Repair Business

Watch & jewelry repair businesses are never going to be obsolete since everyone loves to have those embellished ornaments in the jewelry rack and classy wrist-watches in drawers in their

web release notes

Web Release Notes: Enjoy a Quick View of Important Numbers!

Our August web release notes provide detailed information about the latest enhancements in our web app while enabling you & your team to work smarter with new levels of data insights

cellphone repair store

5 Most Important Things for Every Cellphone Repair Store

Are you planning to start an all-new cellphone repair store? Or, do you already have a small sweet setup of a cellphone repair shop but don’t know how to start

repair business

Know the Power of Business Reports for your Repair Business!

You probably know that you should be using different reports for your repair business, but you may not exactly be sure why to use them. If you aren’t analyzing as

prepaird expo

RepairDesk Announces to Appear at the ‘All Wireless & Prepaid Expo’ 2019

RepairDesk is pleased to announce their presence at the “All Wireless & Prepaid Expo”, formerly ‘The Prepaid Expo’, and the largest combined show for the prepaid wireless and services industry.

web release notes

Web Release Notes: Search Invoices with a New Design!

RepairDesk is back once again with the latest release of our web app. In this hot summer, we've come up with some of the really cool improvements. Let's read the

Computer Repair POS

How to Use Computer Repair POS to Build Your Customer Base

The value of a point of sales system cannot be denied for any kind of business, in the present age. Either you run a retail shop, a cellphone repair, computer

cellphone repair store health BLOG

5 Metrics to Track Your Cellphone Repair Store Health

Every business requires smart and careful oversight in order to grow and thrive, and cellphone repair store is no exception. With all the tasks related to repair orders and trade-ins


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required


Point of Sale System
Designed for Repair Shops

It takes a lot to run a repair shop, you bring the passion & let us take care of everything!

Get your free trial account now!

Try for free Talk to us

No credit card required