We have been living in a technological age for a couple of decades now. Today, businesses are not limited to a physical store location, and everything is accessible everywhere, every time and for everyone!
Businesses are going international and when a company decides to go global, it is going to market to a wide variety of customers, belonging to different regions, having different interests and speaking different languages. The company owner and the team have to connect with the new clients belonging to different geographical areas and territories. To let people know about you and your repair business, you have to communicate with them and language is the only way to communicate with people of different languages and cultures—to conduct deals, contracts, and correspondences. One of the best solutions to deal with your multinational clients is having a multilanguage repair shop software or a language translator feature in your POS software, that’ll do everything for you to communicate effectively and effortlessly.
Better Communication with Global Customers
One of the major benefits is to reach more audience. When you aim to serve internationally, you are getting clients from everywhere. Regardless of what is your native language, if you have a POS system that supports multiple languages translation, you can meet your customers’ expectations. Let us introduce RepairDesk here, a cloud-based POS system that provides localization to your cellphone repair business. It supports more than 20 different languages that means you can cater a big, vast range of customers belonging to different regions and countries.
Thus, shifting to a POS system that offers multi-language translation service, will help your business open up to markets that you thought didn’t exist before.
Time & Cost Saving
System translation is a lot quicker than human translation and living in this tech age, who’ll prefer to do all the donkeywork himself. Human translation takes much longer and the resource has to put extra effort, especially if specific meanings have to be looked up in a dictionary. A dedicated translation software or a POS software that has a translation feature, allows you to translate entire text documents and procedures within seconds.
Though purchasing a POS software that has built-in language translation feature, may seem expensive at first, but it is a onetime investment. By paying the upfront costs on the right POS software, you will have access to its services whenever it is needed in the future. Luckily, RepairDesk has 3 different plans for you based on your business size. You can either opt for a pro plan if you have a single physical location or you can buy an advanced plan, according to your business needs. The wow factor is that you’ll have the translation module in every plan you buy. Check out our pricing plans for more details.
This can help you save money in the long run because you don’t necessarily need to hire a human translator.
Gain a Competitive Edge
You can easily stand out in the market if your competitor is not localizing yet. But if they are ahead of you on that score, you will be left farther behind if you do not take a step today. Servicing and selling to a wider customer base in their own language is a powerful business strategy and when you are providing repair services, the language and understanding of the customer are at the highest priority.
If your different-cultured-customers like your services and your sold product receive wider acceptance, you can enjoy an increase in revenue from your new customers and domestic customers as well. When you localize, your revenue is expected to grow exponentially.
Boost Customer Satisfaction
When transforming your POS system in the native language of your customers, they can rely on you. You have got a step ahead and can deliver them a great customer experience because they understand your product better.
The U.S. has a multi-cultural society and not everyone speaks English. Providing a platform with information in other languages will attract consumers who can better understand your products and services. Your international consumers will express gratitude for letting them learn about what you offer in the language they speak. This is an effective way to raise your customer base and build customer loyalty.
Language translation is the best way to understand people about your business and services. But if you plan to learn it all by yourself or arrange training for your team to absorb several different languages before providing your services worldwide, you have to delay your business growth for a while. So, going along with the idea of your business growth, RepairDesk is available for a 14-day FREE trial!
RepairDesk makes your life easier by helping you manage your work effortlessly and with just a few clicks. We have everything – from creating repair tickets to inventory management and more. Get a FREE trial of our all-in-one POS software for your Cellphone and computer repair store and see it for yourself!