Need help? Give us a call: (312) 313-1737

5 Secrets for Running a Successful Computer Repair Business

RepairDesk Blog > Blog > Business Tips > 5 Secrets for Running a Successful Computer Repair Business
5 Secrets for Running a Successful Computer Repair Business

5 Secrets for Running a Successful Computer Repair Business

The computer repair industry gained momentum together with the development of computer technology in the late 20th century. Computers have exploded throughout America and the world over the past 30 years – from 2,000 units shipped in 1960 to over 65 million per quarter in 2015. With this rapid growth and a high increase in computer supplies, there has been a corresponding increase in the need for computer repairing services. This states an immense opportunity for you to look into the computer repair market in 2019.

With the changing trends and advancements, either you are running a computer repair shop or planning to start your own repair business, you need a little preparation and some groundwork to present yourself authentically as a professional, competent, and experienced computer repair tech who is open for business in this massive leading market. Do you want to know how to be successful and reach the top step of the ladder? The following 5 tips can help you move towards your goals of running a successful and rewarding computer repair business.

Get an Actual Business Location

One of the most important aspects of running a reliable business is having a physical store location. The easier it is for the people to reach your repair store, the more chances you have to be successful. It can have a great impact on how successful your business will be in the future. Location of your computer repair service center should be in such a manner that it is easily accessible to both residential and office going people to get the maximum customer pull. Having your own storefront provides brand visibility and can draw foot traffic into your computer repair store.

Become Certified

Fortunately, you don’t need a high-fi degree to start your own computer repair business, but there are several certifications you may want to obtain to prove that you have the necessary expertise and potentially gain a competitive advantage. There are thousands of computer repair shops where everybody claims to be a skilled technician, but when you hold a certification, you’ll be the superior one among them. Certifications can give you a sound understanding of several topics ranging from general troubleshooting and repair to operating systems or networking. With your repair experience and skills, certifications will serve as a cherry on your cake to your repair career.

Automate Your Operations

To give your repair business a completely professional look, automation of the entire process is necessary. For this very purpose, there are software available for cell phone repair and computer repair businesses that cover repair tracking, repair tickets management, profits/losses calculations, inventory handling, reporting and many more. RepairDesk is one of the leading POS solutions in the market that can do all the stuff for you without any hassle. From taking repair orders to assigning the right technician, from low stock warnings to making purchase orders, it has everything that you need in your computer repair store.

Keep Learning New Technologies

The tech industries especially the computer repair industry moves much faster than other industries so you have to keep on learning, or you will fall behind. The moment you think you know it all is the moment you stop learning. Plus, learn new ways of repairing or getting hands-on with the latest models will directly be beneficial to you and your business.

Public love those places where all their problems get solved and if you repair a MacBook or a PC that could not be fixed by any of your competitors’ service centers, you will get a lot of brownie points. Such news spreads like wildfire which will definitely increase your market value.

Put an Effort in Marketing

With the aim of establishing yourself in the industry, you must market your business and promotions regularly. Asking family and friends to spread the word about your computer repair business can help you build some initial buzz, but you also need some marketing strategy to help potential customers find you if you are a newbie in the market. Build up your marketing skills along with the technical skills because you may be the best computer technician in the world, but if nobody knows about it you aren’t going to earn any profits.

RepairDesk makes your life easier by helping you manage your work effortlessly and with just a few clicks. We have everything – from creating repair tickets to inventory management and more. Get a FREE trial of our all-in-one POS software for your computer repair store and see it for yourself!

Sign Up for a 14-day FREE Trial!

Recent Posts

interview with bill salih repairdesk

Conversation with Bill Salih on the Repair Industry

Talking with veterans and experts in the repair industry gives us a great idea of how far things have progressed. Gaining their insight helps figure out what are the best

Work Authorization Form

Download Free Work Authorization Form for Cellphone or Computer Repair Store

Having your repair shop grow into a successful and thriving business is the best feeling in the world. Nothing compares to the joy of seeing your countless hours of hard

Bill Payments

Bill Payments with RepairDesk – Now Available!

We've been giving you a sneak peek of the "Bill Payments" module for quite some time now. We received dozens of emails & messages from our excited customers with just one question: "When are

Holiday Season

5 Tips to Skyrocket Sales for the 2019 Holiday Season

The holiday season is getting closer, and almost every year, it is counted as the most profitable time for retail businesses. Not only does the last quarter bring a significant

Black Friday

Get an Amazing 30% Discount with our Black Friday 2019 Sale!

The holiday season is just around the corner, give yourself a treat and save big with RepairDesk this year! As part of our Black Friday sales, we're offering customers a discount of 30%

Data Migration

Free Data Migration to RepairDesk – from RepairQ, RepairShopr, and Lightspeed

When it comes to your repair business's data and records, starting from scratch wouldn't just be inconvenient, it'd be impossible. But if the fear of losing old information is holding

Cellphone Repair Industry

Interview with Jack Zervos on Cellphone Repair Industry

The cellphone repair industry has come a long way from what it was originally, with transformative new technology coming in every year that demands technicians to stay on their toes.

Zapier Integration coming to RepairDesk cellphone repair shop software

Zapier Integration Coming to RepairDesk

At RepairDesk, we’re always working to empower repair businesses to do more, be faster, and grow bigger every day. Our cellphone repair shop software has been endorsed by more than

use RepairDesk to sell handsets at your cellphone repair store

Use RepairDesk to Sell Handsets at Your Cellphone Repair Store

If you are running a cellphone repair store, you must have experienced the growing retail demand of handsets, cellphone accessories, refurbished, and used devices in addition to with providing repair

RepairDesk RingCentral integration announcement

Introducing RingCentral – Our Newest Integration

Say Hello to RingCentral RepairDesk has an exciting new integration for you! Meet RingCentral, a cloud-based phone system that works with your business line and makes handling repair queries incredibly easy. RingCentral brings


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required


Point of Sale System
Designed for Repair Shops

It takes a lot to run a repair shop, you bring the passion & let us take care of everything!

Get your free trial account now!

Try for free Talk to us

No credit card required