The computer repair industry gained momentum together with the development of computer technology in the late 20th century. Computers have exploded throughout America and the world over the past 30 years – from 2,000 units shipped in 1960 to over 65 million per quarter in 2015. With this rapid growth and a high increase in computer supplies, there has been a corresponding increase in the need for computer repairing services. This states an immense opportunity for you to look into the computer repair market in 2019.
With the changing trends and advancements, either you are running a computer repair shop or planning to start your own repair business, you need a little preparation and some groundwork to present yourself authentically as a professional, competent, and experienced computer repair tech who is open for business in this massive leading market. Do you want to know how to be successful and reach the top step of the ladder? The following 5 tips can help you move towards your goals of running a successful and rewarding computer repair business.
Get an Actual Business Location
One of the most important aspects of running a reliable business is having a physical store location. The easier it is for the people to reach your repair store, the more chances you have to be successful. It can have a great impact on how successful your business will be in the future. Location of your computer repair service center should be in such a manner that it is easily accessible to both residential and office going people to get the maximum customer pull. Having your own storefront provides brand visibility and can draw foot traffic into your computer repair store.
Fortunately, you don’t need a high-fi degree to start your own computer repair business, but there are several certifications you may want to obtain to prove that you have the necessary expertise and potentially gain a competitive advantage. There are thousands of computer repair shops where everybody claims to be a skilled technician, but when you hold a certification, you’ll be the superior one among them. Certifications can give you a sound understanding of several topics ranging from general troubleshooting and repair to operating systems or networking. With your repair experience and skills, certifications will serve as a cherry on your cake to your repair career.
Automate Your Operations
To give your repair business a completely professional look, automation of the entire process is necessary. For this very purpose, there are software available for cell phone repair and computer repair businesses that cover repair tracking, repair tickets management, profits/losses calculations, inventory handling, reporting and many more. RepairDesk is one of the leading POS solutions in the market that can do all the stuff for you without any hassle. From taking repair orders to assigning the right technician, from low stock warnings to making purchase orders, it has everything that you need in your computer repair store.
Keep Learning New Technologies
The tech industries especially the computer repair industry moves much faster than other industries so you have to keep on learning, or you will fall behind. The moment you think you know it all is the moment you stop learning. Plus, learn new ways of repairing or getting hands-on with the latest models will directly be beneficial to you and your business.
Public love those places where all their problems get solved and if you repair a MacBook or a PC that could not be fixed by any of your competitors’ service centers, you will get a lot of brownie points. Such news spreads like wildfire which will definitely increase your market value.
Put an Effort in Marketing
With the aim of establishing yourself in the industry, you must market your business and promotions regularly. Asking family and friends to spread the word about your computer repair business can help you build some initial buzz, but you also need some marketing strategy to help potential customers find you if you are a newbie in the market. Build up your marketing skills along with the technical skills because you may be the best computer technician in the world, but if nobody knows about it you aren’t going to earn any profits.
RepairDesk makes your life easier by helping you manage your work effortlessly and with just a few clicks. We have everything – from creating repair tickets to inventory management and more. Get a FREE trial of our all-in-one POS software for your computer repair store and see it for yourself!