Need help? Give us a call: (312) 313-1737

Web Release Notes: Have More Access to Employees’ Roles!

RepairDesk Blog > Blog > Release Notes > Web Release Notes: Have More Access to Employees’ Roles!
Web Release Notes: Have More Access to Employees’ Roles!

Web Release Notes: Have More Access to Employees’ Roles!

Easter’s just around the corner, and we’ve been hopping along to get more exciting updates out the door! Here is what’s new at RepairDesk this week;

Improvements:

Imp #733 – Part Consumption Report

With this improvement, a new column named as ‘Part Category’ has been added in the report and now you can fetch results based on the category by selecting ‘part category’ from the newly added search filter. Refer to our knowledge-based article for details: https://repairdesk.uservoice.com/knowledgebase/articles/1886731-part-consumption-report

web release notes

Imp #642 – CAYAN Payment Processing

For accurate reporting, now on checkout screen when accepting payment via Cayan, ‘Confirm’ button will be disabled unless payment is completed and received. After a successful transaction, you’ll see a newly designed success pop-up with the paid amount. Check out our knowledge-based article for more information: https://repairdesk.uservoice.com/knowledgebase/articles/1127041-how-to-integrate-cayan-with-repairdesk

web release notes

Trigger in Buy Back Widget

A new trigger has been added under the ‘Buy Back Widget’ settings in order to avoid discrepancies. If the trigger is enabled, it will not allow users to add their custom manufacturer or device attributes other than the options given.

Head on over to our knowledge-based article for more details: https://repairdesk.uservoice.com/knowledgebase/articles/791775-how-to-setup-buyback-widget

Employees Assignment & Access

Previously an employee who had access to any store also appeared in the list of employees at the time of ticket assignment. But now you can control to whom the tickets can be assigned and who can just view the data of your other stores. Employees permissions can now be chosen easily with the addition of separate triggers for both actions.

Get more details here; https://repairdesk.uservoice.com/knowledgebase/articles/1180294-how-to-add-an-employee

Note: No task can be assigned to employees without giving them access to a particular store location.

web release notes

Status Validations

For accurate reporting against every item sold via ‘Trade-In’ module, we have added some validations against trade-in items. For example, if an item is representing ‘in-stock’ status, it cannot be deleted. For further information please check our knowledge-based article; https://repairdesk.uservoice.com/knowledgebase/articles/791691-how-can-i-sell-refurbished-or-pre-owned-cell-phone

WooCommerce Sync

To keep it easy for you, we have added a trigger in ‘WooCommerce’ integration to update the product description. If this trigger is enabled, product description in WooCommerce will automatically be updated if you change the item information in your account.

web release notes

Bug-Fixes:

  • A bug was reported when trying to send a custom canned response from ‘Manage Tickets’. The customized response was not displayed in the list of templates. This issue has been fixed.
  • An issue was reported that even if all the invoices email triggers were disabled, the system was sending automated emails to customers on invoice events. This abnormal behavior has been fixed.
  • A bug was tracked in the WooCommerce integration that it was not syncing the product images that were uploaded on the user account. This issue has been fixed.
  • Bug #672 – The option of ‘copy selected language to other stores’ was not working properly in the ‘Language Editor’. This bug has been removed from the system.
  • The system was not allowing sending emails to clients manually. This problem has been fixed and now you can send emails with no failure errors.
  • Bug #554 – A problem was detected that the commission fixed for the ‘Trade-In’ module was not showing up in the ‘Commission’ report. This bug has been smashed and the report is now fetching correct data.

RepairDesk makes your life easier by helping you manage your work effortlessly and with just a few clicks. We have everything – from creating repair tickets to inventory management and more. Get a FREE trial of our all-in-one POS software for your cellphone repair store and see it for yourself!

Sign Up for a 14-day FREE Trial!

Recent Posts

invoices

iPad Release Notes v3.9: New UI for Invoices

We are here once again with our major update in the iPad POS Register app. You’re going to experience the better and enhanced user-interface of the ‘View Invoice’ section. Read

MyCoolCell

RepairDesk Partners with MyCoolCell for its Newest Integration

RepairDesk announces its newest integration with US accessory distributor MyCoolCell, a company that provides wireless device accessories from a variety of different brands to hundreds of retailers across the United

self check-in

Web Release Notes: The New Self Check-In Feature in the Customer Facing Display

Our Customer Facing Display has been upgraded with one of the most awaited improvements, that is, the self check-in option for your customers! Give complete freedom to your customers and

retail trends

Top Retail Trends: Reshaping Future of the Retail Industry

With the technology outspreading its wings all over the world, a lot is shifting in the retail business. Stores are changing, new technology is emerging, retail space is shrinking, retail

iPad Release Notes

iPad Release Notes v3.8.1 – Tuning Out Bugs on the iPad POS Register

RepairDesk is back for another round of updates to the iPad POS Register app with the RepairDesk iPad Release Notes v3.8.1. This update focuses primarily on resolving the bugs reported

iPad release notes

iPad Release Notes v3.8: Display Terms & Conditions on Repair Invoice

We’re stepping into June with some pretty exciting updates in our iPad POS Register app! Here’s what’s new for you in the v3.8: Improvements: Hide Closed & Canceled Tickets Trigger We have

Web Release Notes: Add Physical Location in Labels & Get Transaction ID Printed on Receipts

To keep our customers informed about all the updates, we're presenting another round of our web release notes that includes a new addition to our integrations family, some important improvements

E-Invoicing

E-Invoicing: 5 Reasons to Go for Paperless Invoicing

Do you know that paper invoices are responsible for 10% of all trees cut down worldwide? Plus, creating paper invoices uses as much energy each year as the consumption of

upselling techniques

5 Smart Upselling Techniques for Your Repair Shop

Congratulations on making your big sale today! Celebrate it and earn a healthy commission. But making a sale is a one-time thing, you had a customer, he asked for a

web release notes

Web Release Notes: Maintain Record of All Faulty Items in a Single Report!

Welcome to another round of interesting improvements and bug-fixes in your very own RepairDesk web app. To run the operations smoothly, we have made two different teams in-house; the first


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required