Need help? Give us a call: (312) 313-1737

A Whole New Way to Print with EPSON Printers – iPad POS Register App Release Notes v3.5

RepairDesk Blog > Blog > Release Notes > A Whole New Way to Print with EPSON Printers – iPad POS Register App Release Notes v3.5
A Whole New Way to Print with EPSON Printers – iPad POS Register App Release Notes v3.5

A Whole New Way to Print with EPSON Printers – iPad POS Register App Release Notes v3.5

New Feature

EPSON Printer Integration

To improve the printing experience for users, we have successfully integrated the RepairDesk iPad POS Register app with EPSON’s printer line-up, the most commercially used printer worldwide. To know more on how EPSON printers work with our iPad app, please follow the link to our Knowledge Base Article:

https://repairdesk.uservoice.com/knowledgebase/articles/1893622-how-to-setup-epson-printer-for-repairdesk-ipad-pos

Improvements

Two Cards Payment

By popular demand, we have added payments through two different cards using any integration method to the iPad POS Register app. Rather than limiting the payment to only one card, now when you use any payment integration, you will be able to split your payments across two cards for added convenience.

Back button on the checkout screen is hidden

To prevent human error during checkout and avoid double payments against the same invoice, we have hidden the ‘Back’ button from the checkout screen so that the user can’t get back without processing the payment appropriately.

Tax and Discount Value Set to ‘zero’ on Edit Ticket

As per functionality of our iPad POS Register app, whenever a ticket is edited, the discount value applied to that ticket will be set to zero. In the case of tax-inclusive items, it will show the tax included in the sales price of that item.

Bug Fixes

Data Validation Error

While checking out through the Square app, the system was randomly giving a data validation error due to a blank device name being sent from the server. This has been fixed, and you will not get a random error while checking out from the iPad POS Register app.

Inventory Adjustment Pop-Up

While searching and adding an item from the POS search bar, the system was asking for an inventory adjustment even when the inventory exists within the system. We have fixed this issue and everything should now work fine according to the set workflow.

Shift Functionality

Some issues were traced in the synchronization of Shift functionality in the iPad with the web app. We’ve resolved all identified issues, and transactions made through the iPad app will now be synchronized appropriately.

Duplicate Payments

Certain payments were being duplicated due to a negative quantity added to cart. This has been resolved.

Negative Amount Against Paid Invoices

In some cases, paid invoices were showing a negative value when processed by the system. We’ve taken care of all such issues, and the appropriate value will now be shown against all paid invoices.

No Status Shown Against Paid Invoices

No status was shown against paid invoices from the ‘Manage Invoice’ section of the web portion of our app. This bug has been resolved, and all statuses will now be displayed against the relevant invoices.

Difference in Tax Values

A difference in tax values was observed when applying tax from the web and iPad app. This issue has been fixed.

Commission Refund Issue

Upon partially refunding an invoice from the iPad app, the commission was wrongly populated in reports in certain cases. Our team has identified the issue and patched it out.

Pre- & Post-Repair Conditions are Marked as Same for Both Devices

Previously, if two repair items were added in a repair ticket, the pre- and post-repair conditions marked against one item was automatically replicating for the other device as well. We have fixed this bug.

Diagnostic Notes not Shown in Thermal Receipt

While printing thermal receipts through the iPad POS Register app, diagnostic notes were not displayed on the printed receipt. This issue has been resolved.

Double Tax Issue

In certain cases, the tax was erroneously being doubled while editing a repair ticket from the iPad POS register app. This bug has been fixed now, and the tax value will stay the same for tax-inclusive items.

Signatures not Shown on Receipts Printed Through Star TSP

An issue was detected with displaying signatures on thermal receipts printed through a Star TSP printer. Following our fix, you will now see the proper signatures displayed on the thermal receipt printed using a Star TSP printer.

Supplied Items were not Displayed on the Thermal Receipt

It was observed that while printing thermal receipts through the iPad POS Register app, the supplied items marked in a repair ticket were not displaying on receipt. We have resolved this issue.

Repair and Collected Toggle

We have fixed an error encountered when using the ‘Repair and Collected’ toggle. Now, if a repair is associated with any ticket along with accessories, casual and trade-in items, it will show the ‘Repair and Collected’ toggle correctly on the Checkout screen.

Enjoy using the world’s 1st iPad POS solution for cell phone repair business.

Download RepairDesk’s iPad app now!

RepairDesk is built to automate the workflows in your cell phone repair shop and to streamline your everyday activities. It is a cloud-based POS solution for cellphone repair stores.

We make your life easier by helping you manage your work easily and within a few clicks. We have everything- from creating repair tickets to inventory management and more. Get a FREE trial of our all-in-one POS solution and see it for yourself!

Sign Up for a 14-day FREE Trial!


Leave a Reply

Recent Posts

How Field Technicians Can Benefit from a Field Service Mobile App

How Field Technicians Can Benefit from a Field Service Mobile App

Field service is a form of repair that’s been around for quite some time now, and field technicians require updates in technology to make their work more efficient. Visiting someone’s

Computer Repair Business

5 Actionable Ideas to Promote Your Computer Repair Business

You know what you're doing when it comes to repairing a damaged device. Be it upgrading the hardware of an old computer or software installation in the brand-new systems. Even

8 mistakes every computer repair technician needs to avoid

8 Mistakes Every Computer Repair Technician Needs to Avoid

Computer repair is a challenging field, and you need to be very aware of what you’re doing as a computer repair technician. People will eventually face problems with their computers,

FreePBX Integration

FreePBX & RepairDesk: Making Incoming Calls Informed!

What does your team normally ask when customers call at your store? “How can I help you?” “Do you have anything to repair or upgrade?” “Can I help you with

Grow your phone repair business with our repair shop software

Guide to Start and Grow Your Phone Repair Business in 2020

Are you planning to start a cell phone and computer repair business? Welcome to the million-dollar phone repair industry, you’re gonna love it!  Putting your mind straight that you are

Customer Interaction

Top Psychology Tips to Make Every Customer Interaction Fantastic

'Sell the Problem you solve, not the product'. You'll find this phrase said by sales strategists all over the world as they explain the importance of psychology in any repair

Web Release Notes: Respond to Customer Queries Instantly

At RepairDesk, we always prioritize working on the user-suggested improvements. In our latest release, we’ve added a new integration along with highly-requested changes in our web app. Get the details

How Computer Repair Doctor (Cleveland) Got More Control over their Business with RepairDesk

Computer Repair Doctor (Cleveland) has been in business since 2017. The owner, Alex Marini Garvin, stayed onboard with Computer Repair Doctor’s in-house software to manage his franchise store until the

Why your repair store needs a PBX system RepairDesk Blog

Why your repair store needs a PBX system

Whether you’re a small repair business or an established one, a PBX system will undoubtedly be great for your store. Repair stores get a lot of inquiries over the phone,

KPI Dashboard feature in your repair shop software

KPI Dashboard – One Screen Reports All Your Sales

Every repair business owner wants to stay informed about how their business is doing, right? That's how we know how much y'all love RepairDesk reporting. It keeps track of everything;


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required