Need help? Give us a call: (312) 313-1737

Release Notes – Bug fixes, Total Revenue by customer, sales and payment type reports ?

RepairDesk Blog > Blog > Computer Repair POS & CRM > Release Notes – Bug fixes, Total Revenue by customer, sales and payment type reports ?
Release Notes – Bug fixes, Total Revenue by customer, sales and payment type reports ?

Release Notes – Bug fixes, Total Revenue by customer, sales and payment type reports ?

Rejoice! In addition to a bunch of bug fixes and reliability updates:

  • We’ve added a new report “Total revenue by Sales” that shows gross revenue generated on a specific week/day across all outlets. This will help you see how your cell phone repair store is performing today vs yesterday or this week vs last week. More info is available here
  • Based on popular demand from repair stores who deal with insurance companies, we’ve added “total revenue by customer” report that’ll give you a breakdown on how much you’re selling to each of your customers so you can determine your best customers and profits. More info is available here
  • If you want to deep-dive into your payment data we’ve also added “Total amount by payment type” report which provides a breakdown of revenue activity by payment type on a specific week/day across all outlets. More info is available here

What’s Improved:

Sales by Item Type Report:

We’ve added a filter “TYPE” that lets you view best-performing products across specific categories e.g. repair tickets, unlocks, products, trade-in or casual items. Refer to our knowledge-based article for further details HERE!

Bug Fixes:

  • When a repair ticket was created against any repair job, the allocated assignee received the job assignment email. But when the assignee was changed, the new assignee didn’t get the email for the task. This issue has been resolved successfully.
  • The inventory items added in one store were not showing up at the other store. The synchronization issue is fixed, and inventory can now sync correctly between stores.
  • A bug in the inventory valuation using weighted average cost has been smashed.
  • Using the Appointment Calendar, the custom message written among lead details was not sent via email. You can now send all appointment details along with your message.
  • When adding a repair in POS, if the category was not mentioned, the complete repair job disappeared from the POS section. This bug is removed and not all repairs are listed properly.
  • Warranty claim on the paid invoice that wasn’t working before, can now be processed.
  • Small bugs in Quickbooks integration are fixed.
  • Items in the Trade-In section having cost price “zero” could not be purchased previously. The reported issue is resolved effectively by our development team.
  • An issue with the display of IMEI number in print preview has been fixed successfully.
  • Previously any store employee could view all the reports. But now, considering your privacy concerns, no employee can view the reports of any other store (to which he is not linked). Only linked personnel can view the related reports.
  • Now, when you add a new vendor/supplier, the fields in the details adding pop-up will be blank for you to fill every time. The filled fields bug has been removed.
  • The issue with the item quantity update has been resolved. The quantity of any item or part if updated in one store location, will not change anything in the other store’s inventory.
  • The tiny problems with Internal WIKI integration are no longer there.

RepairDesk is now better than ever! It is a great time to start using it! Sign up to RepairDesk for a FREE trial of our all-in-one POS solution.

Sign Up for a 14-day FREE Trial!


Leave a Reply

Recent Posts

How Field Technicians Can Benefit from a Field Service Mobile App

How Field Technicians Can Benefit from a Field Service Mobile App

Field service is a form of repair that’s been around for quite some time now, and field technicians require updates in technology to make their work more efficient. Visiting someone’s

Computer Repair Business

5 Actionable Ideas to Promote Your Computer Repair Business

You know what you're doing when it comes to repairing a damaged device. Be it upgrading the hardware of an old computer or software installation in the brand-new systems. Even

8 mistakes every computer repair technician needs to avoid

8 Mistakes Every Computer Repair Technician Needs to Avoid

Computer repair is a challenging field, and you need to be very aware of what you’re doing as a computer repair technician. People will eventually face problems with their computers,

FreePBX Integration

FreePBX & RepairDesk: Making Incoming Calls Informed!

What does your team normally ask when customers call at your store? “How can I help you?” “Do you have anything to repair or upgrade?” “Can I help you with

Grow your phone repair business with our repair shop software

Guide to Start and Grow Your Phone Repair Business in 2020

Are you planning to start a cell phone and computer repair business? Welcome to the million-dollar phone repair industry, you’re gonna love it!  Putting your mind straight that you are

Customer Interaction

Top Psychology Tips to Make Every Customer Interaction Fantastic

'Sell the Problem you solve, not the product'. You'll find this phrase said by sales strategists all over the world as they explain the importance of psychology in any repair

Web Release Notes: Respond to Customer Queries Instantly

At RepairDesk, we always prioritize working on the user-suggested improvements. In our latest release, we’ve added a new integration along with highly-requested changes in our web app. Get the details

How Computer Repair Doctor (Cleveland) Got More Control over their Business with RepairDesk

Computer Repair Doctor (Cleveland) has been in business since 2017. The owner, Alex Marini Garvin, stayed onboard with Computer Repair Doctor’s in-house software to manage his franchise store until the

Why your repair store needs a PBX system RepairDesk Blog

Why your repair store needs a PBX system

Whether you’re a small repair business or an established one, a PBX system will undoubtedly be great for your store. Repair stores get a lot of inquiries over the phone,

KPI Dashboard feature in your repair shop software

KPI Dashboard – One Screen Reports All Your Sales

Every repair business owner wants to stay informed about how their business is doing, right? That's how we know how much y'all love RepairDesk reporting. It keeps track of everything;


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required