Need help? Give us a call: (312) 313-1737

New Year. New Resolve. New Vision.

RepairDesk Blog > Blog > Uncategorized > New Year. New Resolve. New Vision.
New Year. New Resolve. New Vision.

New Year. New Resolve. New Vision.

Hello & Happy New Year!

If we’re to summarize 2017 in one sentence that would be – It has been a great roller coaster ride!

We remember when our team wrote our first line of code in March 2015, we had a pretty ambitious goal; to create a product that combined the best features of repair & retail into one simple UX – A One-Stop Enterprise Solution for the Repair Industry. Easier said than done…

When 2017 started, though we had the basic infrastructure in place, we were far away from our goal of developing the ultimate repair management tool. Over the last 12 months, we have concentrated on making the product more reliable and better than any other SaaS tool out there in the market.

Here is a highlight of our key achievements in 2017 which would have been impossible to achieve without your support:

Expansion of Customer Base

During the past 12 months, we managed to increase our customer base by 150% – kudos to you guys for placing your trust in us.

Up-sized our team!

As we got busier and busier to create amazing features for you, we hired top-notch professionals from the market and expanded our team from 14 to 28.

Squashed +600 Bugs

We hate bugs. We consider them our sworn enemies and for the past 1 year we have rigorously perused to squash any big or small one which we encounter on the way and thus were able to squash some 600 bugs to make your RepairDesk experience seamless.

Multiple Integrations

We have added +10 awesome integrations to facilitate your repair business operations. This includes integration with Cayan, QuickBooks, and MobileSentrix to name a few.

Overall speed has increased dramatically

We have drastically improved our overall speed by 150%.

Vision 2018:

We dream and we do so we dream – BIG! We’re buckled up for the coming year and are excited to work harder and smarter than before to continue providing you with the best repair management software you can get your hands on.

We intend to continue developing RepairDesk to improve multi-store functionality, enterprise reporting, integration with accounting and payment processors and launching the enterprise version of RepairDesk. We’ll also be hiring extra support technicians to join our small friendly team and plan to extend our businesses operational hours.

In the end I’d like to personally thank all of our merchants and developers for helping to make 2017 such a fantastic year. I wish you all the best for 2018.

Recent Posts

watch & jewelry repair business

Benefits of Using a POS For Your Watch & Jewelry Repair Business

Watch & jewelry repair businesses are never going to be obsolete since everyone loves to have those embellished ornaments in the jewelry rack and classy wrist-watches in drawers in their

web release notes

Web Release Notes: Enjoy a Quick View of Important Numbers!

Our August web release notes provide detailed information about the latest enhancements in our web app while enabling you & your team to work smarter with new levels of data insights

cellphone repair store

5 Most Important Things for Every Cellphone Repair Store

Are you planning to start an all-new cellphone repair store? Or, do you already have a small sweet setup of a cellphone repair shop but don’t know how to start

repair business

Know the Power of Business Reports for your Repair Business!

You probably know that you should be using different reports for your repair business, but you may not exactly be sure why to use them. If you aren’t analyzing as

prepaird expo

RepairDesk Announces to Appear at the ‘All Wireless & Prepaid Expo’ 2019

RepairDesk is pleased to announce their presence at the “All Wireless & Prepaid Expo”, formerly ‘The Prepaid Expo’, and the largest combined show for the prepaid wireless and services industry.

web release notes

Web Release Notes: Search Invoices with a New Design!

RepairDesk is back once again with the latest release of our web app. In this hot summer, we've come up with some of the really cool improvements. Let's read the

Computer Repair POS

How to Use Computer Repair POS to Build Your Customer Base

The value of a point of sales system cannot be denied for any kind of business, in the present age. Either you run a retail shop, a cellphone repair, computer

cellphone repair store health BLOG

5 Metrics to Track Your Cellphone Repair Store Health

Every business requires smart and careful oversight in order to grow and thrive, and cellphone repair store is no exception. With all the tasks related to repair orders and trade-ins

Web Release Notes

Web Release Notes: Add Fax Number in Receipts

We are continuously working to make RepairDesk more stable, easy to use and bug-free. With every update of our web app, we try to address your suggested improvements and reported bugs.

Marketing Automation

How Can Marketing Automation Power Up Your Repair Business

In an increasingly competitive marketplace filled with change and innovation, small businesses are now having to compete with larger organizations like never before. It’s no longer good enough to rely


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required


Point of Sale System
Designed for Repair Shops

It takes a lot to run a repair shop, you bring the passion & let us take care of everything!

Get your free trial account now!

Try for free Talk to us

No credit card required