Need help? Give us a call: (312) 313-1737

Frequently Asked Questions by Cell Phone Repair Shop Owners

RepairDesk Blog > Blog > Cell Phone Repair > Frequently Asked Questions by Cell Phone Repair Shop Owners
Frequently Asked Questions by Cell Phone Repair Shop Owners

Frequently Asked Questions by Cell Phone Repair Shop Owners

Every cell phone or computer shop needs a repair tracking and POS software to keep the processes go smoothly in the shop. There are various cloud based and desktop softwares available online but not every software provides exceptional UI, simpler workflow and powerful management tools.

On the other hand, RepairDesk has been making waves in wireless repair industry by offering an all-in-one POS and CRM software for cell phone repair shops. It has been bringing ease and success to businesses of many shop owners for many years. RepairDesk offers a free trial period for customers to see the magic themselves but customers have many questions they need answers to.

Here are some of the frequently asked questions to help you get answers with ease at one place:

Can it be used with iPad?

Luckily yes. RepairDesk has its own iPad application that runs similar to the web application. You just need to download the app and turn off the WiFi to keep your work going on smoothly.

Can my inventory be imported?

We can import your inventory along with customers and repair tickets from RepairShopr and Lightspeed whose details can be found on our blog. You can also import inventory data via uploading Excel, CSV or TXT files.

Can I add customers?
RepairDesk allows you to create new customers or select from existing ones. All the details of that customer along with the repairs and services is stored “Manage Customers” tab.

Can I place orders using RepairDesk?

Yes. RepairDesk allows you to do special parts ordering whenever needed. You can buy from a couple of providers who are already integrated with software.

Does RepairDesk support multiple stores?

RepairDesk do support multiple stores. You can manage all stores with just one account and you will get the same flawless services at each store.

Can I setup commission for employees?

Yes, you can setup commission for employees and RepairDesk will handle all the calculations on your behalf.

Does RepairDesk support different campaigns and discounts?

With RepairDesk you can make different campaigns and discounts and leave the tension of applying them on RepairDesk. It does all the calculations and saves the end results.

Can I setup different tax rates?

Yes you can setup different tax rates and can select which ones to apply from the drop-down menu.

Can I take deposits and partial payments?

RepairDesk helps you accept payments from various ways. You can select to accept payment via credit card, debit card, cash or even accept partial payment as well.

These are some of the questions asked by our customers most of the times. If you have any other query, feel free to write to us and we will be more than happy to help.

Also read: Importance Of Email Marketing In Cell Phone Repair Business

Recent Posts

FREE Social Media Banners for Computer Repair Shops

Are you a newbie in the repair business? Have you been trying out a lot to get noticed? Do you get cluttered up with other stuff and are not left

Cellphone Repair Business

Helpful Tips for Getting Your Cellphone Repair Business Online in 2020

Are you running a cellphone repair business with very little online appearance, or are thinking of entering the massive repair market in 2020 & winning over customers on the internet

RepairDesk Christmas Discount 2019

Christmas Discount – RepairDesk Offers Flat 25% OFF on Annual Subscriptions

RepairDesk has announced an amazing Christmas discount on yearly subscriptions of all ‘professional plan’ users. A massive 25% discount is being offered to all new customers signing up for the

Network Unlocking Websites

Get a List of FREE Network Unlocking Websites & Learn How to Fix Network-Locked Smartphones!

The cellphone market all over the world has become more competitive and emerging than ever, especially in the US. This is great news for consumers who have lots of choices

Local SEO

Get a FREE SEO Audit Report & Learn How Local SEO Brings In More Business

Did you know that 46% of all searches are based on local SEO? When a person searches for something online, chances are that they are looking for whatever is within

Free Social Media Banners

FREE Social Media Banners for Cellphone Repair Shops

Are you a cellphone repair shop owner with a tight budget and a busy schedule? Do you lead a smaller team whose tasks are all dependant on one another? Can

Employee Handbook

Download Free Employee Handbook for Your Cellphone or Computer Repair Store

An employee handbook is a short manual regarding what your repair technicians can expect from your repair store and what you expect from them. It lays down the sort of

RepairDesk Employee Handbook Blog Banner

Why Does Your Cell Phone Repair Store Need an Employee Handbook?

Generally, having a policy manual or an employee handbook is a good practice for your cellphone repair business. There are certain guidelines and procedures, from a legal, professional and employee

Local SEO

LIVE Session on How to Optimize your Website for Local SEO – Conducted by RepairDesk

RepairDesk recently held a LIVE session on Facebook executed by the Founder and CEO of RepairDesk, Usman Butt, and his fellow Deputy Manager Content, Nosherwan Khan. The session started at

RepairDesk SMS

RepairDesk SMS Launch Introduces Real-Time Text Notifications to RepairDesk

RepairDesk has recently launched its newest addition to the software – RepairDesk SMS. This new feature brings text messaging functionality to RepairDesk, allowing repair shop owners to send real-time job


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required


Point of Sale System
Designed for Repair Shops

It takes a lot to run a repair shop, you bring the passion & let us take care of everything!

Get your free trial account now!

Try for free Talk to us

No credit card required