Need help? Give us a call: (312) 313-1737

Frequently Asked Questions by Cell Phone Repair Shop Owners

RepairDesk Blog > Blog > Cell Phone Repair > Frequently Asked Questions by Cell Phone Repair Shop Owners
Frequently Asked Questions by Cell Phone Repair Shop Owners

Frequently Asked Questions by Cell Phone Repair Shop Owners

Every cell phone or computer shop needs a repair tracking software to keep the processes go smoothly in the shop. There are various cloud based and desktop softwares available online but not every software provides exceptional UI, simpler workflow and powerful management tools.

On the other hand, RepairDesk has been making waves in wireless repair industry by offering an all-in-one POS software for cell phone repair shops. It has been bringing ease and success to businesses of many shop owners for many years. RepairDesk offers a free trial period for customers to see the magic themselves but customers have many questions they need answers to.

Here are some of the frequently asked questions to help you get answers with ease at one place:

Can it be used with iPad?

Luckily yes. RepairDesk has its own iPad application that runs similar to the web application. You just need to download the app and turn off the WiFi to keep your work going on smoothly.

Can my inventory be imported?

We can import your inventory along with customers and repair tickets from RepairShopr and Lightspeed whose details can be found on our blog. You can also import inventory data via uploading Excel, CSV or TXT files.

Can I add customers?
RepairDesk allows you to create new customers or select from existing ones. All the details of that customer along with the repairs and services is stored “Manage Customers” tab.

Can I place orders using RepairDesk?

Yes. RepairDesk allows you to do special parts ordering whenever needed. You can buy from a couple of providers who are already integrated with software.

Does RepairDesk support multiple stores?

RepairDesk do support multiple stores. You can manage all stores with just one account and you will get the same flawless services at each store.

Can I setup commission for employees?

Yes, you can setup commission for employees and RepairDesk will handle all the calculations on your behalf.

Does RepairDesk support different campaigns and discounts?

With RepairDesk you can make different campaigns and discounts and leave the tension of applying them on RepairDesk. It does all the calculations and saves the end results.

Can I setup different tax rates?

Yes you can setup different tax rates and can select which ones to apply from the drop-down menu.

Can I take deposits and partial payments?

RepairDesk helps you accept payments from various ways. You can select to accept payment via credit card, debit card, cash or even accept partial payment as well.

These are some of the questions asked by our customers most of the times. If you have any other query, feel free to write to us and we will be more than happy to help.

Also read: Importance Of Email Marketing In Cell Phone Repair Business

Recent Posts

gaming pc playstation ps5 xbox series x blog banner RepairDesk

How PC Gaming Continues to Dominate Against the PS5 and Xbox Series X

PC gaming has long reigned as the champion of gamers everywhere. PCs have been the preferred system to own simply because of the raw power they hold over consoles. PCs

Subscription Billing

5 Ways to Boost Sales with Subscription Billing

In today's super-competitive repair market, technological advancements are unleashing new doors of innovation. Keeping with this pace of new releases, people are regularly searching for the latest cellphones, making upgrades

RepairDesk top malware removal software computers 2021 blog

The Top Malware Removal Software for Computers in 2021

Malware is a dangerous threat to any computer system. Whether you're running Windows or macOS or any distribution of Linux, you will need protection from some of the most egregious

Is the Under-Display Camera the Future of Smartphones? RepairDesk Blog

Is the Under-Display Camera the Future of Smartphones?

Innovation in the smartphone industry has been booming for the past couple of years. We went from including fingerprint sensors and facial recognition to having in-display fingerprint readers and folding

Shipping Rate Changes

Shipping Rate Changes in 2021 & How to Prepare for It!

Understanding your business’s cost structure and choosing the right strategy are crucial steps toward achieving your profit goals. Many pricing plans exist, which is why it may be wise to

Trends and Predictions

Trends and Predictions: What lies ahead for Repair Businesses in 2021?

If there’s one thing that we learned in 2020, it is the fact that the world can still be very unpredictable. Who’d have thought that there will be a pandemic

computer-repair-repairdesk

The Best Software And Tools For Computer Repair

If you’re in the computer repair business, you know how the daily grind goes. The task of dealing with a large number of daily tickets on Windows reinstalls, data recovery,

Samsung Galaxy S21 Leaks

Samsung Galaxy S21 Leaks: Here’s What to Expect! 

Samsung has big launch plans to unveil in 2021. Those exciting launches include expanding their foldable lineup and making the devices "more accessible." Making the new phones more accessible is likely

RepairDesk Round Up

RepairDesk Round-Up for the Year 2020

The year 2020 has changed so much about our lives, our businesses, and our goals, including how we used to communicate with each other. We all were on the same boat

best tech roundup 2020 repairdesk blog post

The Best of Tech in 2020 that Rocked our World

Well, it's finally here – we're all ready to say goodbye to the disastrous year that is 2020. While the year was horrendous for almost everything, it was actually a


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required