Need help? Give us a call: (312) 313-1737

Press Release 1.9.6.0

RepairDesk Blog > Blog > Press Release > Press Release 1.9.6.0
Press Release 1.9.6.0

Press Release 1.9.6.0

We always try to provide seamless user experience to RepairDesk customers which help them to get rid of manual paper work. With this new update, we have launched a couple of new features, some improvements and some bugs have been squashed too.

The new features included in this update are:

Mail Chimp Integration

We are thrilled to share with you that our integration with MailChimp is now LIVE. This integration gives you the benefit of automating your marketing strategies, create and send drip campaigns and improve customer acquisition all in one place. Learn how you can integrate MailChimp with RepairDesk.

Bulk Customer Import

Now you can bulk import your customers simply by uploading an excel file. You can select records you want to keep and delete the rest. We have simplified the mapping process and it is now a matter of 2-3 clicks for adding multiple customers. Head over to our knowledgebase article to know how you can import multiple customers in RepairDesk.

Customer Exit Survey

RepairDesk didn’t work out for you? No worries! We want to get your feedback if, unfortunately, you want to cancel your subscription. A short and simple survey will be conducted and we will get your feedback through feedback.

Bulk Customer Delete

Deleting your customers’ record one by one is a tedious task. We have eliminated your hassles in this update as now you can delete multiple customer simultaneously.

Improvements

  • We have improved RMA section in today’s update and now you can use inventory and other summary reports for business decision making.
  • Warranty claim feature has been enhanced and now the warranty period of a part or service will automatically start once you accept payment or manually set status as “repair and collected”.
  • Now you can filter purchase orders by “due date” or “payment status”, which will help you to make due payments easily.
  • A new trigger has been added which, when enabled, asks for “employee pin” before accessing profile settings page.
  • Adding a custom status with tickets now works smoothly than before.

Bugs Smashed

  • A couple of issues in Appointment Calendar Widget have been fixed.
  • Previously, inventory transfer was auto saving items after scanning SKUs. This bug has been fixed and now you can add a new row before the items are saved.
  • Issue of unknown page redirection while changing ticket status from settings have been fixed.
  • Another bug while adding new ticket status is thrown away.
  • Issues in imported report files have also been fixed.
  • Previously, adding a new problem was not reflecting on POS. Now this bug has been smashed.

We hope that this update will make RepairDesk more user friendly and stable for you. Head over to our Facebook Page for more updates and feature alerts.

Recent Posts

gaming pc playstation ps5 xbox series x blog banner RepairDesk

How PC Gaming Continues to Dominate Against the PS5 and Xbox Series X

PC gaming has long reigned as the champion of gamers everywhere. PCs have been the preferred system to own simply because of the raw power they hold over consoles. PCs

Subscription Billing

5 Ways to Boost Sales with Subscription Billing

In today's super-competitive repair market, technological advancements are unleashing new doors of innovation. Keeping with this pace of new releases, people are regularly searching for the latest cellphones, making upgrades

RepairDesk top malware removal software computers 2021 blog

The Top Malware Removal Software for Computers in 2021

Malware is a dangerous threat to any computer system. Whether you're running Windows or macOS or any distribution of Linux, you will need protection from some of the most egregious

Is the Under-Display Camera the Future of Smartphones? RepairDesk Blog

Is the Under-Display Camera the Future of Smartphones?

Innovation in the smartphone industry has been booming for the past couple of years. We went from including fingerprint sensors and facial recognition to having in-display fingerprint readers and folding

Shipping Rate Changes

Shipping Rate Changes in 2021 & How to Prepare for It!

Understanding your business’s cost structure and choosing the right strategy are crucial steps toward achieving your profit goals. Many pricing plans exist, which is why it may be wise to

Trends and Predictions

Trends and Predictions: What lies ahead for Repair Businesses in 2021?

If there’s one thing that we learned in 2020, it is the fact that the world can still be very unpredictable. Who’d have thought that there will be a pandemic

computer-repair-repairdesk

The Best Software And Tools For Computer Repair

If you’re in the computer repair business, you know how the daily grind goes. The task of dealing with a large number of daily tickets on Windows reinstalls, data recovery,

Samsung Galaxy S21 Leaks

Samsung Galaxy S21 Leaks: Here’s What to Expect! 

Samsung has big launch plans to unveil in 2021. Those exciting launches include expanding their foldable lineup and making the devices "more accessible." Making the new phones more accessible is likely

RepairDesk Round Up

RepairDesk Round-Up for the Year 2020

The year 2020 has changed so much about our lives, our businesses, and our goals, including how we used to communicate with each other. We all were on the same boat

best tech roundup 2020 repairdesk blog post

The Best of Tech in 2020 that Rocked our World

Well, it's finally here – we're all ready to say goodbye to the disastrous year that is 2020. While the year was horrendous for almost everything, it was actually a


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required