Need help? Give us a call: (312) 313-1737

Enhance User Experience with Customer Facing Display

RepairDesk Blog > Blog > Integrations > Enhance User Experience with Customer Facing Display
Enhance User Experience with Customer Facing Display

Enhance User Experience with Customer Facing Display

We are familiar with the importance of your customer for you and we also know how difficult it is to keep finding new ways to make them satisfied, happy and attached with you. Once again we have come up with another awesome feature that can make your relationship with your customer more fun and long lasting. We like to call it Customer Facing Display.

When completing a work order, it is often beneficial to capture a signature from your customer that indicates their acceptance before or after a repair is completed. We have developed Customer Facing Display widget that allow you to streamline checkout, displays order details & save customer’s signature on a work order using any tablet.

The order details will be displayed on a separate device / tablet which is dedicated to customer approval and signatures. This helps repair shop owners in focusing more on their work as they need to ask the customer to come and sign the invoice.

Your customers can easily view the order details and after reading the terms and conditions, can put their signature on iPad or any other tablet. It will help the customer to keep track of his repair orders, trade-ins, costs and details of the job. In this way, you can deliver an exceptional customer experience at your repair shop.

Another benefit of using Customer Facing Display widget is that your privacy will be protected. Sometimes, the repair shop owners or technicians don’t like that customers can view their screens while taking signatures. By using this feature, you won’t have to use your device for customer signature. Plus, you will be doing a favor for the customers by dedicating a separate device for them and believe me they LOVE favors!

Enabling this feature on RepairDesk is an easy and time-saving task. Just go to the Integrations in RepairDesk and click on Customer Facing Display. Enter your terms and conditions for pre repair, post repair and trade-ins and click connect. Generate iFrame code and a URL will be given to you which you will use on the customer facing tablet. When you create a ticket and checkout on POS, the customer facing tablet will display the order details and a section for customer signatures. After the confirmation, the repair ticket will be created automatically and you are good to go.

With Customer Facing Display, your customers can watch their repair jobs become a reality. It will boost your business by speeding up the accuracy of the tasks while your customers enjoy an awesome user experience. So, head over to RepairDesk now and start using Customer Facing Display.

Recent Posts

watch & jewelry repair business

Benefits of Using a POS For Your Watch & Jewelry Repair Business

Watch & jewelry repair businesses are never going to be obsolete since everyone loves to have those embellished ornaments in the jewelry rack and classy wrist-watches in drawers in their

web release notes

Web Release Notes: Enjoy a Quick View of Important Numbers!

Our August web release notes provide detailed information about the latest enhancements in our web app while enabling you & your team to work smarter with new levels of data insights

cellphone repair store

5 Most Important Things for Every Cellphone Repair Store

Are you planning to start an all-new cellphone repair store? Or, do you already have a small sweet setup of a cellphone repair shop but don’t know how to start

repair business

Know the Power of Business Reports for your Repair Business!

You probably know that you should be using different reports for your repair business, but you may not exactly be sure why to use them. If you aren’t analyzing as

prepaird expo

RepairDesk Announces to Appear at the ‘All Wireless & Prepaid Expo’ 2019

RepairDesk is pleased to announce their presence at the “All Wireless & Prepaid Expo”, formerly ‘The Prepaid Expo’, and the largest combined show for the prepaid wireless and services industry.

web release notes

Web Release Notes: Search Invoices with a New Design!

RepairDesk is back once again with the latest release of our web app. In this hot summer, we've come up with some of the really cool improvements. Let's read the

Computer Repair POS

How to Use Computer Repair POS to Build Your Customer Base

The value of a point of sales system cannot be denied for any kind of business, in the present age. Either you run a retail shop, a cellphone repair, computer

cellphone repair store health BLOG

5 Metrics to Track Your Cellphone Repair Store Health

Every business requires smart and careful oversight in order to grow and thrive, and cellphone repair store is no exception. With all the tasks related to repair orders and trade-ins

Web Release Notes

Web Release Notes: Add Fax Number in Receipts

We are continuously working to make RepairDesk more stable, easy to use and bug-free. With every update of our web app, we try to address your suggested improvements and reported bugs.

Marketing Automation

How Can Marketing Automation Power Up Your Repair Business

In an increasingly competitive marketplace filled with change and innovation, small businesses are now having to compete with larger organizations like never before. It’s no longer good enough to rely


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required


Point of Sale System
Designed for Repair Shops

It takes a lot to run a repair shop, you bring the passion & let us take care of everything!

Get your free trial account now!

Try for free Talk to us

No credit card required