Need help? Give us a call: (312) 313-1737

Gear Up For New Enhancements in RepairDesk

RepairDesk Blog > Blog > Uncategorized > Gear Up For New Enhancements in RepairDesk
Gear Up For New Enhancements in RepairDesk

Gear Up For New Enhancements in RepairDesk

As always, our team’s core focus is to deliver a seamless  experience for our users. We have been busy working on product improvements over the past month and wanted to share a few highlights.

– Brand New Service Receipt Template: When you create a work order, do you want to use perforated paper to give customer one copy and keep the other?

RepairDesk Reciept Invoice

Now, you can! The brand new template lets you print a service receipt on a perforated paper which would basically shrink the work order information to half the page and make an exact copy next to it.

That means when you’re invoicing your customer, you can make sure it reflects your business just the way you want it to. More information on how to use the new template is available here.

– Export Repair Tickets In Excel: Now export work order complete information in excel format to track and maintain record of your repair tickets.

That’s not all, we have also added a “created by” field so you can import this information to your favorite BI platform to run analytics or perhaps use it to calculate commission.

– Search inventory via IMEI / Serial: On inventory listing section, we have recently added a new search field that makes it easier to search an item on the basis of IMEI or device serial no.

– How Did You Hear About Us: On point of sale while adding customer details now you can also specify how customer learned about your mastery.

– Improvements In Billing Cycle: We’ve revamped our Billing Section to give you more control over your billing. Now you can view Card information on file or update credit card information.

Coming Soon!

  1. Trade In Module:

Good news for those of you who deal in selling refurbished phones, tablets or even computers. In the coming weeks we are rolling out fully loaded improved “Trade In Module”. We’ve completely overhauled and fine-tuned this module which will allow you to purchase multiple trade-in items, track refurbishment cost and transfer trade-in units between store locations easier then ever before. So keep your fingers crossed.

  1. MailChimp Integration:

Keeping up with customers is more difficult than ‘Keeping Up with Kardashians’. That’s why we are rolling out our integration which MailChimp. This will allow you to automate your marketing, design drip campaigns and newsletters to retain and acquire customers. So keep your fishing hooks ready!

We’re now heading back to work on other important RepairDesk features, but leave us a note with any feedback or questions.

Recent Posts

Pre-Repair Device Condition

Why Pre-Repair Device Condition Tests are Important for your Business?

Repairing a smartphone, MacBook, iPad or any electronic device involves high risks of slipups and can result in legal actions again your technician or repair shop if anything goes wrong.

invoices

iPad Release Notes v3.9: New UI for Invoices

We are here once again with our major update in the iPad POS Register app. You’re going to experience the better and enhanced user-interface of the ‘View Invoice’ section. Read

MyCoolCell

RepairDesk Partners with MyCoolCell for its Newest Integration

RepairDesk announces its newest integration with US accessory distributor MyCoolCell, a company that provides wireless device accessories from a variety of different brands to hundreds of retailers across the United

self check-in

Web Release Notes: The New Self Check-In Feature in the Customer Facing Display

Our Customer Facing Display has been upgraded with one of the most awaited improvements, that is, the self check-in option for your customers! Give complete freedom to your customers and

retail trends

Top Retail Trends: Reshaping Future of the Retail Industry

With the technology outspreading its wings all over the world, a lot is shifting in the retail business. Stores are changing, new technology is emerging, retail space is shrinking, retail

iPad Release Notes

iPad Release Notes v3.8.1 – Tuning Out Bugs on the iPad POS Register

RepairDesk is back for another round of updates to the iPad POS Register app with the RepairDesk iPad Release Notes v3.8.1. This update focuses primarily on resolving the bugs reported

iPad release notes

iPad Release Notes v3.8: Display Terms & Conditions on Repair Invoice

We’re stepping into June with some pretty exciting updates in our iPad POS Register app! Here’s what’s new for you in the v3.8: Improvements: Hide Closed & Canceled Tickets Trigger We have

Web Release Notes: Add Physical Location in Labels & Get Transaction ID Printed on Receipts

To keep our customers informed about all the updates, we're presenting another round of our web release notes that includes a new addition to our integrations family, some important improvements

E-Invoicing

E-Invoicing: 5 Reasons to Go for Paperless Invoicing

Do you know that paper invoices are responsible for 10% of all trees cut down worldwide? Plus, creating paper invoices uses as much energy each year as the consumption of

upselling techniques

5 Smart Upselling Techniques for Your Repair Shop

Congratulations on making your big sale today! Celebrate it and earn a healthy commission. But making a sale is a one-time thing, you had a customer, he asked for a


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required