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Do You Want to Track Employees at Your Computer Repair Shop?

RepairDesk Blog > Blog > Computer Repair POS & CRM > Do You Want to Track Employees at Your Computer Repair Shop?
Do You Want to Track Employees at Your Computer Repair Shop?

Do You Want to Track Employees at Your Computer Repair Shop?

Computer Repair business is a perfect example of an always busy and running business where you have customers walking in with their precious devices to get them repaired. Your shop is a place where you work with a mission to bring dead devices back to life again to bring back the smile on people’s face. And believe us if you got to follow and fulfill your mission you have to be fully devoted to it and that leaves no room for you to rush after your employees and keep an eye on their activities.

RepairDesk plays its one of the many roles here making you go tension free from the burden of assigning tasks, checking status, knowing sign in and sign off time and marking the progress of employees. If you want to know how?, then here is the answer to it.

*Repair Tickets- It is wastage of resources and money to hire a person just to make repair tickets for the devices coming in your shop. RepairDesk takes away the task of making repair tickets from you and lets your customers do that for you. Customers can open your business website and make repair tickets for their device there, get a price quote for desired repair and upon accepting it the repair ticket is transferred to business terminal where it waits in a queue to get attention.

*Tasks Assignment- How difficult it is to go through a list of employees with their expertise and match them with the devices in repair list to assign them the task? We know how hectic it ends up for you so RepairDesk makes sure to keep information of all your employees and devices. You can easily track the employee who is free and assign task to him whenever a device comes in.

*Repair Status- With all the stress you have to run a repair business it is a cherry on the top to go on every table to check the repairing process. It leaves you with less time to accomplish other tasks and more energy wasted on less important works. RepairDesk keeps you aware of every second of each device under repair procedure. You can check progress of every repair on your preferred device sitting on your chair whenever you desire.

*Weekly Reports- Keeping record of every employees working speed is also crucial for a business to gain success. RepairDesk stores repairs done by every employee and other tasks assigned to them under a table and allow you to visit and view the working schedule, working speed and successful repairs done on time by each employee working for you. It creates monthly reports for you as well so you can know which employee is a golden star for you and which one you need to replace.

Computer repair business is one of the businesses that can grow beyond the skies if given proper attention but when you are tangled in issues of labor force then your dream of successful business tends to be just a dream. With all that RepairDesk has to offer you can expand your business in length and breadth across the globe within a couple of months.

If you are ready to be the boss of your business then you gotta signup for RepairDesk today and own the business you deserve!

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