Need help? Give us a call: (312) 313-1737

Do You Want to Track Employees at Your Computer Repair Shop?

RepairDesk Blog > Blog > Computer Repair POS & CRM > Do You Want to Track Employees at Your Computer Repair Shop?
Do You Want to Track Employees at Your Computer Repair Shop?

Do You Want to Track Employees at Your Computer Repair Shop?

Computer Repair business is a perfect example of an always busy and running business where you have customers walking in with their precious devices to get them repaired. Your shop is a place where you work with a mission to bring dead devices back to life again to bring back the smile on people’s face. And believe us if you got to follow and fulfill your mission you have to be fully devoted to it and that leaves no room for you to rush after your employees and keep an eye on their activities.

RepairDesk plays its one of the many roles here making you go tension free from the burden of assigning tasks, checking status, knowing sign in and sign off time and marking the progress of employees. If you want to know how?, then here is the answer to it.

*Repair Tickets- It is wastage of resources and money to hire a person just to make repair tickets for the devices coming in your shop. RepairDesk takes away the task of making repair tickets from you and lets your customers do that for you. Customers can open your business website and make repair tickets for their device there, get a price quote for desired repair and upon accepting it the repair ticket is transferred to business terminal where it waits in a queue to get attention.

*Tasks Assignment- How difficult it is to go through a list of employees with their expertise and match them with the devices in repair list to assign them the task? We know how hectic it ends up for you so RepairDesk makes sure to keep information of all your employees and devices. You can easily track the employee who is free and assign task to him whenever a device comes in.

*Repair Status- With all the stress you have to run a repair business it is a cherry on the top to go on every table to check the repairing process. It leaves you with less time to accomplish other tasks and more energy wasted on less important works. RepairDesk keeps you aware of every second of each device under repair procedure. You can check progress of every repair on your preferred device sitting on your chair whenever you desire.

*Weekly Reports- Keeping record of every employees working speed is also crucial for a business to gain success. RepairDesk stores repairs done by every employee and other tasks assigned to them under a table and allow you to visit and view the working schedule, working speed and successful repairs done on time by each employee working for you. It creates monthly reports for you as well so you can know which employee is a golden star for you and which one you need to replace.

Computer repair business is one of the businesses that can grow beyond the skies if given proper attention but when you are tangled in issues of labor force then your dream of successful business tends to be just a dream. With all that RepairDesk has to offer you can expand your business in length and breadth across the globe within a couple of months.

If you are ready to be the boss of your business then you gotta signup for RepairDesk today and own the business you deserve!

Recent Posts

gaming pc playstation ps5 xbox series x blog banner RepairDesk

How PC Gaming Continues to Dominate Against the PS5 and Xbox Series X

PC gaming has long reigned as the champion of gamers everywhere. PCs have been the preferred system to own simply because of the raw power they hold over consoles. PCs

Subscription Billing

5 Ways to Boost Sales with Subscription Billing

In today's super-competitive repair market, technological advancements are unleashing new doors of innovation. Keeping with this pace of new releases, people are regularly searching for the latest cellphones, making upgrades

RepairDesk top malware removal software computers 2021 blog

The Top Malware Removal Software for Computers in 2021

Malware is a dangerous threat to any computer system. Whether you're running Windows or macOS or any distribution of Linux, you will need protection from some of the most egregious

Is the Under-Display Camera the Future of Smartphones? RepairDesk Blog

Is the Under-Display Camera the Future of Smartphones?

Innovation in the smartphone industry has been booming for the past couple of years. We went from including fingerprint sensors and facial recognition to having in-display fingerprint readers and folding

Shipping Rate Changes

Shipping Rate Changes in 2021 & How to Prepare for It!

Understanding your business’s cost structure and choosing the right strategy are crucial steps toward achieving your profit goals. Many pricing plans exist, which is why it may be wise to

Trends and Predictions

Trends and Predictions: What lies ahead for Repair Businesses in 2021?

If there’s one thing that we learned in 2020, it is the fact that the world can still be very unpredictable. Who’d have thought that there will be a pandemic

computer-repair-repairdesk

The Best Software And Tools For Computer Repair

If you’re in the computer repair business, you know how the daily grind goes. The task of dealing with a large number of daily tickets on Windows reinstalls, data recovery,

Samsung Galaxy S21 Leaks

Samsung Galaxy S21 Leaks: Here’s What to Expect! 

Samsung has big launch plans to unveil in 2021. Those exciting launches include expanding their foldable lineup and making the devices "more accessible." Making the new phones more accessible is likely

RepairDesk Round Up

RepairDesk Round-Up for the Year 2020

The year 2020 has changed so much about our lives, our businesses, and our goals, including how we used to communicate with each other. We all were on the same boat

best tech roundup 2020 repairdesk blog post

The Best of Tech in 2020 that Rocked our World

Well, it's finally here – we're all ready to say goodbye to the disastrous year that is 2020. While the year was horrendous for almost everything, it was actually a


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required