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Introducing iOS App for Cell Phone Repair “Field Technicians”

RepairDesk Blog > Blog > RepairDesk Mobile App > Introducing iOS App for Cell Phone Repair “Field Technicians”
Introducing iOS App for Cell Phone Repair “Field Technicians”

Introducing iOS App for Cell Phone Repair “Field Technicians”

We’re so excited to share with you what we’ve been working on for the last several months. Our goal at RepairDesk is to empower small businesses by providing them tools that helps them move forward and today, we’re a step closer to that goal, with the new iOS app for cell phone repair that is exclusively designed for on-the-spot smartphone repair techs.

The app is beautiful, intuitive, fast and allow anyone to run a “Sophisticated Cellphone Repair Store On The GO” using their tablet or a mobile so you can run a tighter ship, serve customers better, and focus primarily on growing your business!

Read on to find out more:

– Technician Dashboard: Our intuitive dashboard will give your staff a high level overview so they know exactly how much work is pending or completed along with revenue and commissions they earned during a day. They can also clock in / clock out, take a break or simply scan repair ticket label using inbuilt barcode scanner to open relevant work order and update repair status all from a mobile.

– Invoice Management: Managing invoices is wrapped around your fingers now. You can view all invoices, filter overdue invoices or track partial payments so you have clear traceability on what’s happening with each invoice or when to expect payment. Want to go paperless? Eliminate the use of paper and email professional payment receipts or invoices as a PDF to your customers.

– Square Payment Integration: Fan of Square card reader? Using our app you now you can accept credit / debit card payments on the go. Isn’t it nice and clean?

– Repair Tickets: Techs can now view different type of repair tickets assigned to them so they can manage tickets in accordance with customer expectation. They can also update ticket status, upload pre-repair images, in-take customer signature or even add diagnostic notes all from one screen. Need more control? send a follow up SMS or an email using a canned response or simply enter a custom message. As they say “An informed customer is a returning customer”.

The new iOS app will give you focus, energy, and we think it will make your team smile. Most importantly, it helps you track your work from start to finish, so your team can get great results. We hope you love it.

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