Need help? Give us a call: (312) 313-1737

Introducing iOS App for Cell Phone Repair “Field Technicians”

RepairDesk Blog > Blog > RepairDesk Mobile App > Introducing iOS App for Cell Phone Repair “Field Technicians”
Introducing iOS App for Cell Phone Repair “Field Technicians”

Introducing iOS App for Cell Phone Repair “Field Technicians”

We’re so excited to share with you what we’ve been working on for the last several months. Our goal at RepairDesk is to empower small businesses by providing them tools that helps them move forward and today, we’re a step closer to that goal, with the new iOS app that is exclusively designed for on-the-spot smartphone repair techs.

The app is beautiful, intuitive, fast and allow anyone to run a “Sophisticated Cellphone Repair Store On The GO” using their tablet or a mobile so you can run a tighter ship, serve customers better, and focus primarily on growing your business!

Read on to find out more:

– Technician Dashboard: Our intuitive dashboard will give your staff a high level overview so they know exactly how much work is pending or completed along with revenue and commissions they earned during a day. They can also clock in / clock out, take a break or simply scan repair ticket label using inbuilt barcode scanner to open relevant work order and update repair status all from a mobile.

– Invoice Management: Managing invoices is wrapped around your fingers now. You can view all invoices, filter overdue invoices or track partial payments so you have clear traceability on what’s happening with each invoice or when to expect payment. Want to go paperless? Eliminate the use of paper and email professional payment receipts or invoices as a PDF to your customers.

– Square Payment Integration: Fan of Square card reader? Using our app you now you can accept credit / debit card payments on the go. Isn’t it nice and clean?

– Repair Tickets: Techs can now view different type of repair tickets assigned to them so they can manage tickets in accordance with customer expectation. They can also update ticket status, upload pre-repair images, in-take customer signature or even add diagnostic notes all from one screen. Need more control? send a follow up SMS or an email using a canned response or simply enter a custom message. As they say “An informed customer is a returning customer”.

The new iOS app will give you focus, energy, and we think it will make your team smile. Most importantly, it helps you track your work from start to finish, so your team can get great results. We hope you love it.

Download RepairDesk App Now

Recent Posts

web release notes

Web Release Notes: Search Invoices with a New Design!

RepairDesk is back once again with the latest release of our web app. In this hot summer, we've come up with some of the really cool improvements. Let's read the

Computer Repair POS

How to Use Computer Repair POS to Build Your Customer Base

The value of a point of sales system cannot be denied for any kind of business, in the present age. Either you run a retail shop, a cellphone repair, computer

cellphone repair store health BLOG

5 Metrics to Track Your Cellphone Repair Store Health

Every business requires smart and careful oversight in order to grow and thrive, and cellphone repair store is no exception. With all the tasks related to repair orders and trade-ins

Web Release Notes

Web Release Notes: Add Fax Number in Receipts

We are continuously working to make RepairDesk more stable, easy to use and bug-free. With every update of our web app, we try to address your suggested improvements and reported bugs.

Marketing Automation

How Can Marketing Automation Power Up Your Repair Business

In an increasingly competitive marketplace filled with change and innovation, small businesses are now having to compete with larger organizations like never before. It’s no longer good enough to rely

smart integrated payments

Smart Integrated Payments Come to RepairDesk with Paymentsense

Smart integrated payments come to RepairDesk with our latest partnership with Paymentsense, UK’s leading payment processor.   Paymentsense offers customers in the UK and Ireland the fastest, most sophisticated payment

Pre-Repair Device Condition

Why Pre-Repair Device Condition Tests are Important for your Cellphone Repair Business?

Repairing a smartphone, MacBook, iPad or any electronic device involves high risks of slipups and can result in legal actions again your technician or cellphone repair shop if anything goes wrong.

invoices

iPad Release Notes v3.9: New UI for Invoices

We are here once again with our major update in the iPad POS Register app. You’re going to experience the better and enhanced user-interface of the ‘View Invoice’ section. Read

MyCoolCell

RepairDesk Partners with MyCoolCell for its Newest Integration

RepairDesk announces its newest integration with US accessory distributor MyCoolCell, a company that provides wireless device accessories from a variety of different brands to hundreds of retailers across the United

self check-in

Web Release Notes: The New Self Check-In Feature in the Customer Facing Display

Our Customer Facing Display has been upgraded with one of the most awaited improvements, that is, the self check-in option for your customers! Give complete freedom to your customers and


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required


Point of Sale System
Designed for Repair Shops

It takes a lot to run a repair shop, you bring the passion & let us take care of everything!

Get your free trial account now!

Try for free Talk to us

No credit card required