Need help? Give us a call: (312) 313-1737

Introducing iOS App for Cell Phone Repair “Field Technicians”

RepairDesk Blog > Blog > RepairDesk Mobile App > Introducing iOS App for Cell Phone Repair “Field Technicians”
Introducing iOS App for Cell Phone Repair “Field Technicians”

Introducing iOS App for Cell Phone Repair “Field Technicians”

We’re so excited to share with you what we’ve been working on for the last several months. Our goal at RepairDesk is to empower small businesses by providing them tools that helps them move forward and today, we’re a step closer to that goal, with the new iOS app that is exclusively designed for on-the-spot smartphone repair techs.

The app is beautiful, intuitive, fast and allow anyone to run a “Sophisticated Cellphone Repair Store On The GO” using their tablet or a mobile so you can run a tighter ship, serve customers better, and focus primarily on growing your business!

Read on to find out more:

– Technician Dashboard: Our intuitive dashboard will give your staff a high level overview so they know exactly how much work is pending or completed along with revenue and commissions they earned during a day. They can also clock in / clock out, take a break or simply scan repair ticket label using inbuilt barcode scanner to open relevant work order and update repair status all from a mobile.

– Invoice Management: Managing invoices is wrapped around your fingers now. You can view all invoices, filter overdue invoices or track partial payments so you have clear traceability on what’s happening with each invoice or when to expect payment. Want to go paperless? Eliminate the use of paper and email professional payment receipts or invoices as a PDF to your customers.

– Square Payment Integration: Fan of Square card reader? Using our app you now you can accept credit / debit card payments on the go. Isn’t it nice and clean?

– Repair Tickets: Techs can now view different type of repair tickets assigned to them so they can manage tickets in accordance with customer expectation. They can also update ticket status, upload pre-repair images, in-take customer signature or even add diagnostic notes all from one screen. Need more control? send a follow up SMS or an email using a canned response or simply enter a custom message. As they say “An informed customer is a returning customer”.

The new iOS app will give you focus, energy, and we think it will make your team smile. Most importantly, it helps you track your work from start to finish, so your team can get great results. We hope you love it.

Download RepairDesk App Now

Recent Posts

web release notes

Web Release Notes: Maintain Record of All Faulty Items in a Single Report!

Welcome to another round of interesting improvements and bug-fixes in your very own RepairDesk web app. To run the operations smoothly, we have made two different teams in-house; the first

language translation

How Can Language Translation in POS Software Improve Your Business?

We have been living in a technological age for a couple of decades now. Today, businesses are not limited to a physical store location, and everything is accessible everywhere, every

iPad release notes

iPad Release Notes v3.7: Print Labels with the Super Fast Brother Printer Integration

At RepairDesk, we're constantly improving our iPad POS Register app, with advanced features and integrations along with taking care of all the issues and annoyances that you report to us!

computer repair

5 Secrets for Running a Successful Computer Repair Business

The computer repair industry gained momentum together with the development of computer technology in the late 20th century. Computers have exploded throughout America and the world over the past 30

used phones

Cellphone Refurbishment Business: A Surprising Growth in the Used Phones Market

A few years ago, many thought it impossible for the refurbished phones market to grow to the size that it has today. As early as 2013, there were rumors about

iPad Release

iPad Release Notes v3.6.5: Keep your Web Account & iPad App Aligned!

We ensure to keep you informed and updated with every improvement or change that we make in our iPad POS Register app. This week we have rolled out one simple improvement

web release notes

Web Release Notes: Another Step Closer to Stability

With each new release of our web app, our team strives to continually improve the product and make RepairDesk a bug-free solution for you. We want you to be able

iPad Release

iPad Release Notes v3.6.4: Know Your Already Paid Amount On the Go!

Stepping into May with a short and sweet release of our iPad POS Register app. Here's what we have been working on in the past week; Improvements: Display Already Paid

business technology

Here’s Why it is Important to Upgrade Your Business Technology!

It’s not unusual to find very outdated technology at some retail stores, simply because if it’s not broken, why fix it? This has left many businesses asking the question: when

customer facing display

iPad Release Notes v3.6.3: Customer Facing Display Comes to iPad

Keeping in sync with our web release, the RepairDesk iPad POS Register app has been updated to version 3.6.3 this week. This update is by no means a small one,


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required