Need help? Give us a call: (312) 313-1737

Enter Pin Before An Employee Can Create Repair Ticket

RepairDesk Blog > Blog > Uncategorized > Enter Pin Before An Employee Can Create Repair Ticket
Enter Pin Before An Employee Can Create Repair Ticket

Enter Pin Before An Employee Can Create Repair Ticket

Some of you wanted us to add a feature where an employee must enter his PIN before they can create a repair ticket because if you are not logged in and someone else uses the point of sale it comes up that you created the repair ticket, not the actual person who did it. Sometimes if the correct data is not taken on the ticket then you can follow up with that person and retrain them to ensure all data you need is collected.

Today, we’re excited to introduce the ability that will now request an employee to enter PIN before they can create repair ticket. Once this trigger is enabled it will also request pin if you would like to update repair ticket, create invoice or add payment to an invoice.

To learn more about how to setup this feature, please visit our knowledgebase.

If you planned to take a look at RepairDesk but just didn’t get time – no problem, drop us a line and we’ll extend your trial for you.

As always, we’re excited to hear your feedback. Stay tuned for more updates in the near future!

Leave a Reply

Recent Posts

Manage Customers -RepairDesk

Manage Customers with a Sleek and Intuitive Design!

Working continually on product improvements and bringing the best experience for repair merchants worldwide, Team RepairDesk has now brought a beautiful new version to the Manage Customers section in our web

Cell Phone Parts Suppliers for Your Repair Shop

4 Cell Phone Parts Suppliers You Can Use as Backup

No repair store can run without a trusted supplier, now can it? That’s why we not only have shared with you the top names in the cell phone part suppliers

Recurring Payments

Get Hold of Recurring Payments with Scheduled Invoicing

Receive payments on time, every time with Recurring Payments – Introducing in RepairDesk. With the rapid advancements in payment technology methods, cellphone and computer repair stores need a hassle-free, fast

Technology Traders use our computer repair shop software

Technology Traders and RepairDesk make a Powerful Duo

With three booming stores in Brisbane, Peter Haydon has built his successful repair brand Technology Traders. Besides their extraordinary repair services, Technology Traders specialize in buying, selling, and trading mobile

Two-way email in our computer repair shop software

Communicate with Your Customers via Two-Way Email

Every businessman knows that communication is the key to customer satisfaction. And every cellphone and computer repair shop owner has the idea of how tiresome this communication part can get. 

Modify anda upgrade computers at your computer repair shop

Why You Should Look to Modify Computers at Your Computer Repair Shop

Computer repair shops are currently looking at a changing business landscape in 2020. To keep up with the trends, it is essential that computer repair stores improve their services and

Small business can go big with our computer repair shop software

How to Scale Your Small Business to a Big Repair Venture

Every repair business starts small. That being said, not every small business makes it big. Why? Because it takes more than basic repair skills for a local repair service provider

RepairDesk iPad release notes v5.5

iPad Release v5.5: Custom Fields & Two-Factor Authentication

RepairDesk's new iPad Release v5.5 is now live! With this new release, we bring some improvements to our iPad app and put it on parity with features from our web

Phone Geeks and our computer repair shop software

Why Phone Geeks Use RepairDesk to Manage their Multiple Repair Stores

Growing his repair business, Phone Geeks, from one to three store locations within three years and running the places with a total of six employees, Muhammed Yadak is doing something

4th of July

4th of July Marketing Ideas for Your Computer Repair Store

America's Independence Day is almost here, and while the novel COVID-19 has certainly changed the lives of people everywhere, many are still planning to celebrate the big day: the 4th


Ready to get started?

"Say goodbye to complicated ticket workflow and manual inventory management"

TRY FOR FREE

14 days Free Trial - No credit card required