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RepairDesk is more than just a POS system – it's a complete management system that runs your computer repair store like no
other software can!


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Repair Tickets

Get total transparency at every stage with your repairs. Print barcode labels for cellphone to easily track repairs. Quickly search & update ticket information, upload pre- and post-repair images, add diagnostic notes & staff comments, and send SMS/email alerts to customers.

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Point of Sale

Process walk-in customer swiftly by booking repair jobs, creating estimates or selling cellphone, all from one screen. Scan ticket receipts when customers collect their repairs, add additional items and print a tax invoice through a simple-to-use POS system.

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Inventory Management

Keep your inventory management on cruise control. Print barcode labels, set reorder levels, get low stock alerts, and add items to purchase orders. Transfer all your data through bulk imports/exports between different store locations, anytime, anywhere.

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Customer Facing Display

Display order details and have customers sign off on repairs using a secondary tablet screen. The Customer Facing Display can also be used by your clients to fill in their details while you work on a repair, allowing for faster and more convenient processing.

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CRM

Add new customers directly at point of sale, import customer lists, create customer groups or search instantly from your cloud database

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Multi Store

Manage multiple locations through a robust dashboard, get an instant snapshot of your sales and inventory at each location, and monitor everything from a single platform.

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Email & Notification

Setup automated SMS or email alerts when a repair job is completed, available for pick up, or pending for parts by simply choosing from a list of available canned responses. Keep your customers updated on their repair status all the time.

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Marketing Automation

Send user-friendly emails to your customers, ask for reviews or offer discounts on selected accessories with a hassle-free automation tool. Get in touch with your clients & establish rapport with your loyal customers for a healthier business relationship.

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Reporting

RepairDesk reporting feature allows you to deep-dive into your sales data so you can gain a better understanding of your business. Get access to Product Performance Reports, Low Stock Report, and more in-depth sales filter.

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Localization

RepairDesk includes a localization engine that translates all core features into your native language with ease, giving you absolute control over how you run your repair shop.

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Custom Fields

You can create a field for brand, special order notes, priority, or anything else that's important to your workflow for a more personalized system that gives your technicians clarity on repair jobs across the board.

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Employee Management

Track employees' working hours, keep an eye on their activities in real-time, or set commissions for your staff so they are paid exactly what they are due.

Integrations

Plans to help you grow your business


Lite+

Small retailers with basic operations

$35 $31.50 / billed monthly
per month, billed annually
1 Store
1 Admin Account
75 tickets & invoices per month
Get Started

Most Popular

Professional

Ideal for high volume repair store

$70 $63 / billed monthly
per month, billed annually
1 Store
4 Employee Accounts
Unlimited tickets & invoices per month
Get Started

Advance

Established multi-store retailers with high volume

$350 $315 / billed monthly
per month, billed annually
5 Store
30 Employee Accounts
Unlimited tickets & invoices per month
Get Started

All the Answers You're Looking For


  • How long are your contracts?

    We offer monthly and annual subscriptions on all our plans. You can upgrade, downgrade or make changes to your store locations and employee accounts at any time with your subscribed plan. If for any reason RepairDesk doesn't work for you, please let us know and we'll happily refund your last payment in full.
  • I currently use Xero / Quickbooks for accounting, does it integrate with RepairDesk?

    RepairDesk integrates smoothly with Xero and Quickbooks for online accounting. Simply link your account and have your data flow seamlessly between your POS and accounting software. You'll have access to the same amazing business insights without having to migrate any data manually.
  • I've been using the same merchant processor for years, can I still use it with RepairDesk?

    Payment is an important part of your business, and RepairDesk works with some of the leading payment processors to make sure you get your dues. Merchants such as PayPal Here , Square, TSYS, Paymentsense, Tyro and iZettle all work with RepairDesk, allowing you a variety of payment options either through cash, credit, debit or mobile payments. Our payment services vary depending on your region, and for more specific details, visit our Integrations page to learn more about the payment processors available for your area.
  • I am a startup, do you have a cheaper plan for me?

    If you're a budding company looking to branch out, we've got a Lite plan for you that takes care of your needs. If you'd like more features, you can sign up for our Pro plan instead. RepairDesk offers you plans that are highly affordable and pack the most utility for your business, so you're always winning when you choose RepairDesk.
  • I have an online store, will RepairDesk integrate with it?

    RepairDesk works best with WooCommerce. If your online store is based on WooCommerce, you can connect it easily with RepairDesk through our integration. Once connected, all transactions should run smoothly between the two platforms. For other ecommerce solutions, you can always discuss with the RepairDesk support team to find out more.
  • I want to use RepairDesk on an iPad, is it going to work for me?

    Your iPad is completely supported by RepairDesk. Working on an iPad means you can process orders quicker, take the checkout process to your customers, and be more flexible with everything. Our dedicated iPad app does just that, and is available to download on the App Store right now.
  • Is there an offline mode?

    RepairDesk is a completely online solution, accessible from any device. Our customers love this about us, since you don't need to install anything to get started with RepairDesk. Since our software is on the cloud, you won't have to worry about offline backups or updates either – RepairDesk takes care of it all automatically. Simply open your web browser and start logging in your repair jobs. It's as simple as can be!
  • What about customer support?

    We have out-of-this-world customer support & you are always prioritized above anything and everything. If you ever run into a problem or cannot find what you are looking for, you can give us a call, chat with one of product specialists, or send us an email at [email protected]

RepairDesk-Quotes

Its slowly turning into the soul of the company. Having RepairDesk is like having a point of sale software team in your store.

Shane Moreland - Owner, Avie Pros

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